ORALCOMMUNICATION QUIZ

COMMUNICATION

Is a two-way process between a sender and a receiver

communicare

communication came from the latin word ————— wich means to share.

communication

meaningful exchange of information between two or a group of persons

communication

the activity of conveying information through the exchange of thoughts,messages, or information, as by speech, visuals, signals, writing, or behavior-as long as there is an exchange of something

communication

dynamic process in wich people attemp to share their internal states with other people through the use of symbols

true

Sending messages can be done either: verbally or non-verbally

verbal communication

Example: Talking on the appearance phone, giving a speech, asking for directions, sending a text message

4 macro skills of language

Speaking - listening- reading - writing

types and forms of non-verbal coomunication

appearance - facial expressions - gestures = body language - proxemics - paralinguistics - eye gaze - haptics

proxemics

refers to the space or distance you have while communicating with someone and their meaning

intimate zone

space zone: 1-1.5 feet

personal zone

space zone: 1.5-4 feet

social zone

space zone: 4-12 feet

public zone

space zone: 12+ feet

paralinguistics

aspect of spoken communication that deals with the pitch, volume, tone, intonation, rhythm, and silence. “It’s not what you say, it’s how you say it!”

eye gaze

how long you look at someone or something can comunicate your leve of interest

haptics

communication via “touch”

non-verbal

unstructed and spontaneous

verbal

rule-specific and almost always planned

improving non-verbal skills

maintain eye contact, study cultural diversities, improvwe your decoding skills, observe yourself in the mirror, capitalize on your appearance, enlist your family and friends, avoid out of context NV cues, probe for more information, use posture for more information, use posture to show interest

improving verbal skills

appropriateness - context is everything

,brevity - keep it short and simple

clarity - be understandable

ethics - apply GREPS

vividness - try to use the exact words

true

communicatrion is a two way process

true

communication occurs between two people or more

false

communication can be expressed by using only words

Tenet

a principle, belief, or doctrine generally held to be true. (merriam-webster’s dictionary)

8 tenets of principle

• Communication is dynamic

• Communication is irreversible

• Communication is contextualized

• Communication is a sharing of meanings

• Communication is learned

• Communication is a transaction

• Communication is continuous

• Communication is a transaction

• Communication is learned

• Communication is a sharing of meanings

Communication is dynamic (not fixed)

It is ever changing, it never stops, there are many variables that affect meaningful interaction

Communication is irreversible

whatever we say cannot be taken back

Communication is contextualized

supposed to be delivered to the right person, at the right time, with the right channel; it may occur in various settings and circumstances; it happens everywhere, doesn’t happen in only one circumstance

Communication is continuous

there is a constant interaction between the sender and the receiver, when you stop talking: communication stops

Communication is a transaction

there is an exchange of roles between the speaker and the listener

Communication is learned

practice makes perfect, if there is no practice you cannot master it; it can be mastered through practice

Communication is a sharing of meanings

both the senders and the receivers should be on the same page, understand each other

9c’s of communication

• consistency

• choosing the right medium

• congruency

• conciseness

• clarity

• consider your audience

• content

• check understanding

• common language

congruency

your verbal and non-verbal communication should complement each each other

conciseness

nothing more, nothing less

clarity

avoid being vague or ambiguous

consistency

persistence in making sure your receiver understands you completely

considering your audience

make sure you know your audience

content

“the message itself” are you sharing important or senseless information?

check understanding

test you receiver “Do you get what I mean?”

“How do you understand it?”

choose the right medium

email, text, video recording, or f2f conversation?

common language

• use a language that is understandable both for you and your audience

• avoid using jargons or too technical terrms

Communication Process

an interaction among people in a communicative event

Process

steps or stages that someone or something may to undergo in order to arrive something

Channel

the sender’s choice between verbal and non-verbal form of communication

M: Medium

a device (electronical or physical means) by which the message will be transmitted from the sender to the receiver

Idea

important that the idea is formulated and the sender of this message has the desire, not just to keep the message to themselves, but to express or share their idea (known as the “I think” stage)

Encoding

the sender transforms the idea into something that is recognizable to his intended receiver, where the bridge comes in-what channel to use and what medium to use (known as the “I deliberate” stage)

Transmission

throwing the message to the receiver (known as the “I throw” stage)

Receiving

simply receive the message (known as the “I obtain” stage)

Decoding

process the information and think of a response (known as the “I interpret” stage)

Feedback

the receiver has now interpreted the message and they will have their reaction, then the communication process continues(known as the “I react”stage)

6 stages of communicaton process

1) The speaker generates an idea

2) The speaker encodes an idea or converts it into words or actions

3) The speaker transmits or send out the message

4) The receiver gets the message

5) The receiver interprets the message based on the context

6) The receiver sends a feedback

Barriers

refer to the different factors that hinder people to communicate effectively to one

Perception and Language (the reality frame of an individual)

the reality may vary from one person to another because this will depend on their life experiences; reality-summation of a person’s life experience

-ex. marriage-asked this to a boy whose family is in tact, parents lived together happily, his perception of marriage is positive; however, asked this to a boy whose family is broken, parents didn’t live together, his perception of marriage

(the reality frame of an individual)

sometimes, people listen only to what is relevant to them (Selective Listening)

Emotional Interference

emotions get in the way of what we want to say; overcome by emotions thats why you cannot decide objectively anymore

Cultural Differences

what is acceptable to one may not be acceptable to another

Physical Distractions

anything that pampers the communication physically; the success of the distribution will vary on the environment and medium

Information Overload

the focus is shifted because of the amount of information being apprehended; too much of something may not always yield a positive result

Incorrect Filtering

information may be twice or thrice removed from the truth; you don’t listen to everything which resulted to selective listening because you were not able to hear the overall context of the message

Closed Communication Climate

Happens when a entity does not have a good relationship with its members

- ex. the company doesn’t allow listen to the requests of the employees; they don’t allow unions between the workers

Aristotle’s Model

known as the first and the simplest. (before 300BC)

speaker delivers a speech on a specific occasion to an audience and there is an expected effect

Lasswell's Model (1948)

a convenient way to describe an act of communication is to answer the following questioens:

who: the person who formulates the message

what: the content of the message

channel: the medium by wich the message is being communicated

whom: the person or persons who receive the message

effect

Shannon-Weaver Model(1949)

sometimes considered as the mother of communication models. Include the following concepts: sender, encoder, channel, decoder, receiver. Furthermore, there is also concept of noise included in the model

berlo’s model (1960)

berlo’s model has mainly, four components to descride the communication process. They are sender, message, channel, and receiver.

schramms’s model (1954)

This model uses plain venn diagram to illustrate the communication process. What is new to this model is the field of experience and common experience of the sender and the receiver.

Barlund’s Model (1970)

This model articulates that sending and receiving of messages happens simultaneously between people.

Julia Wood’s Model (2009)

This model is similar to that of schramm with the addition of time as another variable to consider

As communication progresses over time (t1, t2, t3..), the shared world between communicators is enlarged. As people communicate, they learn each other’s values, beliefs, attitudes, predispositions to situations, moods and interests.

cyberspace

all data stored in a large computer network represented as a

E-mediated communication model (2016)

cyberspace is a network where you can send messages via SNS, e-mail, blogs, video calls, and etc.

linear

one-way process

interactive

the participants take turns in acting as senders and receivers

transactional

communication is ongoing or simultaneous

recursive

the sender and receiver might find themselves going back to the previous stage to correct

cyclical

it is a never ending process