barriers to communication

0.0(0)
studied byStudied by 0 people
GameKnowt Play
learnLearn
examPractice Test
spaced repetitionSpaced Repetition
heart puzzleMatch
flashcardsFlashcards
Card Sorting

1/17

encourage image

There's no tags or description

Looks like no tags are added yet.

Study Analytics
Name
Mastery
Learn
Test
Matching
Spaced

No study sessions yet.

18 Terms

1
New cards

sender oriented barriers and receiver oriented barriers

two types of communication barrier by kaul ( 2000)

2
New cards

sender oriented barrier

poor construction of message

3
New cards

sender oriented barrier

inappropriate medium of communication

4
New cards

sender oriented barrier

noise

5
New cards

sender oriented barrier

faulty choice of words

6
New cards

sender oriented barrier

inappropriate quantity of information

7
New cards

receiver oriented barrier

poor retention of ideas

8
New cards

receiver oriented barrier

inattentive listening

9
New cards

receiver oriented barrier

tendency to evaluate

10
New cards

physiological, environmental, psychological, social, and cultural

five categories of communication barriers according to potter et al. (2021)

11
New cards

physiological

these barriers include hearing problems, poor listening skills, poor retention, and memory, and discomfort due to illness

12
New cards

environmental

these barriers includes loud background noice, highly uncomfortable temperature in the room ( whether very hot or very cold), and unhygienic or messy surroundings

13
New cards

psychological

these barriers inclues emotional disturbances such as anger, jealousy, and suspicion; anxiety that results in confused thinking; prejudice, resentment, and antagonism

14
New cards

social

these barriers includes social taboos ( or topics that are usually considered off limits); and different social strata or classes to where the participants belong

15
New cards

cultural

these barriers includes differences in ethnic, religious, and cultural norms in terms of language and behavior

16
New cards

use appropriate language, make the delivery of your message clear, send consistent signals, and reduce physical distractions

tips in order to avoid communicative barriers according to butterflied ( 2009 )

17
New cards

speaker

as ____ you need to exert dure diligence in the way you craft your message, appropriateness of content , medium and delivery and ensure a good physical, psychological and social environment conducive to effective communication.

18
New cards

receiver

as ___ you need to give your undivided attention ti the transmission of the message, properly execute every step of the listening process so that you can discern both content and intent and you should correct your interpretation of the locutionary and illocutionary acts