Human Resources Exam #1

human resources

are individuals who make up the workforce of an organization

Human resources department

formal unit within an organization that manages employee-related functions

human resource management

is also a philosophy and mission about how people are treated in the organization

implicit bias

attitudes or stereotypes that affect our understanding, actions, and decisions unconsciously

explicit bias

attitudes or beliefs we hold onto consciously and openly

Equal Employment Opportunity (EEO)

all individuals have the right to be considered for jobs, promotions, training, and other practices

Equal Employment Opportunity Commission (EEOC)

a US federal agency responsible for enforcing laws that prohibit workplace discrimination

Disparate treatment

occurs when an employer intentionally treats an employee or applicant less favorably because of a protected characteristics

Disparate impact

a type of employment discrimination that occurs when an employer seemingly neutral policy or practice disproportionally affects members of a protected class, even though its applied to everyone

Analyzing work

1. understanding the tasks and skills required

2. structured jobs in a way that balances organizational efficiency and employee motivation

key components of job analysis

1. job description

2. job specification

job description key components

1. jot title

2. job summary

3. duties and responsibities

workflow

how one job links to all of the others in the organization

key components

1. efficiency

2. motivation and satisfaction

3. health and safety

4. legal compliance

5. flexibility