BA 1 - Human Resource Management Flashcards

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Vocabulary practice flashcards defining key Human Resource Management terminology, historical phases, motivation theories, job analysis tools, procurement techniques, appraisal methods, and contemporary trends.

Last updated 3:02 PM on 8/25/26
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36 Terms

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Slavery

An ancient practice recorded around 3500 BC in Sumer and Mesopotamia in which masters owned other people, holding them against their will without pay under subhuman conditions.

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Serf

A bonded worker in medieval Europe midway between a freeman and a slave who was permitted to lease or work land owned by a master in exchange for rent and a share of crops.

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Guilds

Associations of artisans or craftsmen in a similar trade that protected member interests and established the working rules for their craft.

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Capitalists

Business leaders emerging from the Industrial Revolution who bankrolled industrialization and owned the trade and industry of a country.

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Personnel Administration Department

A legally focused organizational department managed by a Labor Officer, established in the early 20th century to interpret labor laws and maintain legal conformity.

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Maslow's Hierarchy of Needs

A motivation theory developed by Abraham Maslow in the 1940s organizing human needs into five hierarchical categories: physiological, safety, belongingness, esteem, and self-actualization.

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ERG Theory

A motivation model developed by Clayton Alderfer refining Maslow's five levels of needs into three core categories: existence needs, relatedness needs, and growth needs.

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Theory X and Theory Y

Douglas McGregor's framework outlining two sets of managerial assumptions regarding human behavior: Theory X (pessimistic, requiring control) and Theory Y (optimistic, capable of self-direction).

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Herzberg's Two-Factor Theory

A motivation-hygiene theory proposed by Frederick Herzberg in 1959 distinguishing between hygiene factors that prevent dissatisfaction and motivational factors that yield positive satisfaction.

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Hygiene Factors

Extrinsic job factors in Herzberg's theory—such as pay, company policy, status, and physical working conditions—that are essential to prevent workplace dissatisfaction.

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Motivational Factors

Intrinsic job factors in Herzberg's theory—such as recognition, sense of achievement, responsibility, and growth opportunities—that actively motivate employees toward superior performance.

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McClelland's Need Theory

A motivation theory proposing that human behavior is driven by three dominant motivators: the Need for Achievement, the Need for Power, and the Need for Affiliation.

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Human Resource Management (HRM)

The process and art of procuring, developing, and maintaining a competent workforce in a structured manner to achieve organizational goals effectively and efficiently.

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Human Resource Development (HRD)

The integrated use of training, organizational development, and career development efforts to improve individual, group, and organizational learning capacity and effectiveness.

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Job Analysis

The systematic study, collection, and compilation of work data to determine the duties, responsibilities, working conditions, and required employee qualifications of a specific job.

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Job Description

A written statement detailing the content, duties, responsibilities, working hours, environment, hazards, and tools used for a specific job title.

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Job Specification

A statement enumerating the required human qualifications—such as education, work experience, skills, health status, and psychological traits—needed to perform a job.

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Job Rotation

A job design technique where employees systematically rotate from one predetermined job position to another to broaden skills, reduce boredom, and mitigate physical injury risks.

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Job Enlargement

A job design strategy that increases the variety of a job by adding more tasks at the same skill level (horizontal) or expanding employee involvement in task planning (vertical).

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Job Enrichment

A job design method that builds higher levels of knowledge, responsibility, autonomy, and growth opportunities directly into job content to challenge and motivate workers.

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Job Evaluation

A systematic process of determining the relative worth or value of a job within an organization to establish fair, equitable, and competitive pay structures.

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Human Resource Planning (HRP)

The continuous process of systematically analyzing present supply, forecasting demand, and balancing labor needs to achieve optimal use of an organization's human capital.

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Lateral Transfer

Shifting an employee from one position to another of similar nature without any change in rank, responsibility level, or pay rate.

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Revelian Cognitive Ability Test (RCAT)

A psychometric test designed to assess fluid intelligence and critical thinking by evaluating problem-solving skills, numerical reasoning, and verbal knowledge.

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Psychological Contract

An unwritten set of non-verbal expectations, promises, and career perceptions exchanged between an employer and an employee.

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Employee Orientation

The planned introduction and integration of new employees to their jobs, coworkers, culture, and organizational expectations.

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RA 11058

The Republic Act in the Philippines known as the Occupational Safety and Health Standards Act, requiring employers to ensure safe work conditions and inform workers of hazards.

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360-Degree Feedback

A multi-source performance evaluation method that gathers appraisals from an employee's managers, peers, direct reports, clients, and self-assessment.

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Behaviorally Anchored Rating Scale (BARS)

A performance appraisal tool combining quantitative rating scales with specific qualitative behavioral examples anchored to numerical levels.

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Halo Effect

A evaluator error in performance appraisal where a rater makes generalized judgments about overall performance based on a single positive or negative characteristic.

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Central Tendency Error

A performance appraisal error where a rater evaluates all employees as average regardless of variations in actual performance.

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Needs Assessment

The initial phase in the training process used to determine performance gaps through organizational analysis, task analysis, and person analysis.

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Career Planning

The ongoing process by which an individual explores skills, makes decisions, and selects career goals and paths aligned with organizational opportunities.

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Knowledge Management (KM)

Any systematic process or practice of acquiring, capturing, storing, sharing, and applying knowledge to boost organizational learning and competitive advantage.

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Competency-Based HRM

An approach aligning human resource management with business strategies by evaluating employee capabilities against standardized technical and soft competency profiles.

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Human Capital Management (HCM)

A strategic, planned framework focused on maximizing, valuing, developing, and retaining workforce potential, knowledge, and talent to enhance productivity and organizational success.