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Job Satisfaction
How satisfied and fulfilled an employee is by their role at work based on how they perceive the workplace environment.
Herzberg’s Two factor theory
Hygiene factors: Pay, policies, conditions - prevent dissatisfaction
Motivators - recognition, growth and achievement create satisfaction
Five dimensions of the Job Characteristic Model
Skill variety, task significance, task identity, autonomy and feedback
How does job satisfaction influence OCBs?
High satisfaction = more helping, collaboration and volunteering
Low satisfaction = reduced discretionary effort
Give an example of job dissatisfaction and satisfaction
Satisfied: proud of meaningful tasks and mentors juniors
Dissatisfied - avoids extra tasks and considers leaving
Explain lego’s experiment’s key finding on motivation
Meaningless work undermines motivation even if financial motives are involved
What organizational culture strategies increase motivation
Recognition, fair pay and career growth