A generic high-level conceptual model that serves as a basis for discussing the requirements, structures, and operations of cloud computing.
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Cloud Consumer
An individual or organization that acquires and uses cloud products and services.
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Cloud Provider
An entity responsible for providing cloud services, including building and managing infrastructure and software.
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Cloud Broker
An entity that acts as an intermediary between cloud consumers and cloud providers, managing relationships and value-added services.
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Cloud Auditor
An independent party that conducts assessments of cloud services, operations, and security.
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Cloud Carrier
An intermediary that provides connectivity and transport of cloud services between consumers and providers.
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Service Models
Types of cloud services including Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS).
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SaaS
Software as a Service; a model where applications are hosted and accessed via the internet.
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PaaS
Platform as a Service; a model providing a platform allowing consumers to develop, run, and manage applications without dealing with the infrastructure.
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IaaS
Infrastructure as a Service; a cloud service model offering virtualized computing resources over the internet.
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Deployment Models
Varieties of cloud deployment including public, private, community, and hybrid clouds.
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Public Cloud
A cloud infrastructure made available to the general public over a public network.
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Private Cloud
A cloud infrastructure operated exclusively for a single organization.
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Community Cloud
A cloud infrastructure shared by several organizations with shared concerns.
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Hybrid Cloud
A cloud model combining private and public cloud infrastructures.
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Security Auditing
The process of evaluating the effectiveness of security controls to ensure compliance with regulations and requirements.
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Service Level Agreement (SLA)
A contract that defines the level of service expected from a cloud provider.
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Intermediation
Enhancing a given service by providing additional capabilities or value to cloud consumers.
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Arbitrage
The flexibility to choose cloud services from multiple providers.
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Privacy Impact Assessment (PIA)
An analysis to assess the privacy risks associated with data collection and processing in a cloud environment.
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Personally Identifiable Information (PII)
Information that can be used to trace an individual’s identity, such as name or social security number.
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Cloud Service Management
All service-related functions necessary for the management and operation of cloud services.