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Internal (dispositional) attribution
The inference that a person is behaving in a certain way because of something about them, such as their personality, character, attitudes, or abilities
It assumes the individual has direct control over their behavior
“He didn’t reply because he is rude.”
External (situational) Disposition
The inference that a person is behaving a certain way because of the situation they are in
It implies that the environment or context is responsible for the behavior
“He didn’t reply because he is incredibly busy.”
What is the fundamental attribution error?
Tendency to make internal attributions for others’ behavior, even when situational causes are apparent
What was Jones and Harris’s (1967) study in which participants read essays supporting or opposing Fidel Castro?
Participants read pro- or anti-Castro essays, even when told the writers had no choice in their assigned, forced position. Despite situational constraints, participants still attributed pro-Castro attitudes to writers of pro-Castro essays while knowing they were forced to write that opinion
What is the actor-observer effect?
Where individuals attribute their own actions to external situational factors, while attributing others' behaviors to internal personality traits
Focused on comparing yourself to others
When I get a poor grade its due to a hard test (external), while someone else's poor grade is due to lack of intelligence (internal).
What is the self-serving attribution?
Tendency to attribute one’s positive outcomes to internal causes but negative outcomes to external causes
Focuses on yourself
Getting an 'A' and claiming "I am smart" (internal) vs. getting a 'C' and claiming "The test was unfair" (external).
Social roles
Behavior that is expected of a person who is in a specific social position
influences behavior by providing social norms and scripts that dictate how to act in different situations
Individuals conform to these roles to meet expectations, gain acceptance, and navigate social environments efficiently
What was Zimbardo’s Stanford prison experiment?
A controversial two-week simulation of prison life led by psychologist Philip Zimbardo at Stanford University
It examined how situational variables and assigned roles(guards or prisoners) influence behavior
It was halted after six days due to guard brutality and severe prisoner distress, demonstrating that good people can act abusively under situational pressure.
What is cognitive dissonance?
The mental discomfort experienced when a person holds conflicting beliefs, attitudes, or behaviors simultaneously, or acts in a way that contradicts their values
“Why did I say that? I don’t actually believe it.”
Knowing smoking is harmful but doing it anyway
What are the factors involved in cognitive dissonance?
Counterattitudinal behavior
Insufficient justification
Choice
Effort
Counterattitudinal behavior
Behavior that is inconsistent with person’s attitudes
Insufficient justification
Dissonance is strongest when there isn’t a good external reason (reward, punishment, pressure) for your behavior
You wait an hour for food that turns out just okay.
Since there’s no strong reason for waiting, you may convince yourself: “It was worth it.”
Choice
Dissonance increases when you feel you freely chose your behavior
If you decide to do something that conflicts with your beliefs, you’re more likely to feel tension.
If you were forced, there’s less dissonance because you can blame the situation.
You are forced to write an opposing view point → its okay because you were forced to
You chose to write an opposing view point → “wait why did I do this do I actually believe this”
Effort
When a person puts significant effort (time, money, or pain) into achieving a goal, but the outcome is not as valuable as expected
To avoid feeling that the effort was wasted, individuals will often increase their liking for the outcome, even if it is underwhelming
“I worked so hard for this, so it must be worth it.”
What was Festinger and Carlsmith’s (1959) study on cognitive dissonance ($1 vs. $20)?
Participants performed extremely dull, repetitive tasks where were then paid either $1 or $20 to tell the next participant that the task was enjoyable
$20 Group: Had sufficient external justification for lying and did not change their belief that the task was boring since they felt that $20 was a good amount of money and therefore worth it
$1 Group: Experienced cognitive dissonance because they had insufficient justification for lying, forcing them to change their attitude and believe the task was actually interesting, according to from.
Normative Social Influence
Social influence based on the desire to be liked or accepted
Informational social influence
Social influence based on the desire to be correct
What was Asch’s study of conformity? What type of social influence did it demonstrate?
Participants were shown a "line" and asked to match it to one of three others. The real participant answered last, following several actors who were instructed to give the same wrong answer
Individuals often conform to an obviously incorrect group majority to avoid social rejection or due to uncertainty
Demonstrated normative social influence
What was Milgram’s study of obedience? About what proportion of participants continued “shocking” the “learner” after he stopped responding?
Participants, instructed by a scientist to administer increasing, fake, and painful electric shocks for incorrect answers, continued to obey, often ignoring screams and eventually silence, despite feeling immense stress and discomfort
While 35% of participants stopped before the maximum, a significant majority (65%) continued to the final 450-volt switch even after the learner stopped responding (after 330 volts)
The study demonstrated that, under pressure from an authority figure, ordinary people are likely to follow orders to hurt another person
What is social loafing?
Reductions in motivation and effort when individuals work collectively in a group
A few members do the majority of work, while others contribute minimal input
What is deindividuation?
Psychological state characterized by reduced self‐awareness and reduced social identity
Riots, mobs, costumes often result in vandalism or violence they would never commit alone, feeling anonymous and reducing personal accountability
What is group polarization?
The tendency for groups to make decisions or adopt views that are more extreme than the initial inclinations of their members
Online forums creating echo chambers that radicalize views or political groups becoming more partisan
What is groupthink?
Where the desire for group cohesion and conformity overrides critical analysis, resulting in poor, irrational, or disastrous decision-making
The challenger explosion → rocket launched despite weather risks/warnings
Prejudice
A hostile or negative attitude toward a distinguishable group of people
Prejudging someone based on their race or ethnicity, such as assuming a minority individual is less qualified for a position
Stereotyping
A generalization about a group of people in which identical characteristics are assigned to virtually all members of the group
“All bankers are evil”
Discrimination
Differential actions toward members of specific social groups
Paying women less money than men
Explicit prejudice
Prejudice that can be overtly expressed
You know you are aware of your prejudice
A person stating a belief that one race is superior to another
Implicit prejudice
Prejudice that the individual may not be aware of and/or cannot overtly express
An employer unintentionally favoring a male candidate over a female candidate
Implicit Association Test: measures implicit prejudice
Just world phenomenon
A cognitive bias where people believe the world is inherently fair, meaning actions always have fitting consequences
When witnessing injustice or suffering, people may blame the victim rather than acknowledging random misfortune or systemic issues
“they must have done something to deserve this"
What is realistic conflict theory?
Idea that competition for limited resources leads to conflict between groups and
results in increased prejudice and discrimination
What was Sherif’s Robber’s Cave experiment?
By dividing 22 boys into two, "Eagles" and "Rattlers," and introducing competitive tasks, researchers triggered intense prejudice and hostility
Hostility arises quickly when groups fight for the same limited resources
Shared "superordinate goals" can reduce prejudices and create cooperation.
How does social identity theory explain prejudice?
Prejudice is a byproduct of categorizing people into "in-groups" (us) and "out-groups" (them) to boost self-esteem
By favoring their own group (in-group favoritism) and devaluing others (out-group derogation), individuals enhance their social identity and self-worth
What are minimal groups?
Groups united by trivial/meaningless similarities
What was the minimal group experiment (Tajfel, 1971)?
Showed that merely categorizing people into groups, even without pre-existing hostility or competition, causes individuals to favor their own group (in-group) and discriminate against others (out-group).
How does categorization explain stereotyping?
Categorization causes individuals to exaggerate similarities among members of a group, leading to the assumption that all members share the same attributes.
How does the confirmation bias explain stereotyping?
People focus on evidence that fits their preconceived notions (e.g., noticing only lazy behavior in a group stereotyped as lazy) while ignoring examples of hard work.
What is the contact hypothesis? Is it supported?
Suggests that interpersonal contact between members of different groups (e.g., different races, religions, or sexual orientations) reduces prejudice, stereotypes, and discrimination
Mere contact alone may not be effective
When there is a common goal and they members are forced to work together, the chance of effectiveness increase
What is cooperative interdependence?
Relationship in which the outcomes of multiple people or groups depend
on each others’ actions
How did Sherif reduce prejudice in the Robber’s Cave study?
He made the opposing groups cooperate and work together to meet a common goal
Jigsaw classroom
Each student has a unique skill or piece of information where they are then put in a group where they have to teach it to the others in their group
Eliminates competition
Students learn from each other and learn to cooperate
What is the drive theory of aggression?
Aggression results from situations that stimulate the internal motive to harm others
Catharsis
The idea that expressing aggression or watching others engage in aggressive behaviors reduces aggressive drive
Participating in a rage room
Not supported in reducing aggression
What is the frustration-aggression hypothesis?
Frustration increases probability of aggressive behavior
How do similarity and proximity predict liking?
People who are similar to each other have more in common and are morel likely to get along and therefore “flock together”
If you are in close proximity to someone, overtime you get used to their presence and could grow to like them
What is the mere exposure effect?
Repeated exposure to a person increases our liking for the person
Studies involving photos of faces, participants frequently reported higher liking for faces they had been exposed to more often
We prefer the mirror image of ourselves since thats what we see most
What is the bystander effect?
The presence of other people makes it less likely that anyone will help a stranger in distress
“Someone else will handle it”
Diffusion of responsibility
The presence of other people makes each individual feel less personally responsible
“There were 10 other people who could’ve called 911”
Pluralistic ignorance
Bystanders assume nothing is wrong in an emergency because other bystanders
don’t appear concerned
Students don't ask questions, believing they are the only ones confused, while peers are equally puzzled
Evaluation apprehension
Concern about social approval or disapproval
Individuals worry that if they act, they will appear foolish, overreacting, or incompetent