General Psychology - Exam 4

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Last updated 2:40 PM on 5/6/26
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49 Terms

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Internal (dispositional) attribution

The inference that a person is behaving in a certain way because of something about them, such as their personality, character, attitudes, or abilities

  • It assumes the individual has direct control over their behavior

    • “He didn’t reply because he is rude.”

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External (situational) Disposition

The inference that a person is behaving a certain way because of the situation they are in

  • It implies that the environment or context is responsible for the behavior

    • “He didn’t reply because he is incredibly busy.”

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What is the fundamental attribution error?

Tendency to make internal attributions for others’ behavior, even when situational causes are apparent

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What was Jones and Harris’s (1967) study in which participants read essays supporting or opposing Fidel Castro?

Participants read pro- or anti-Castro essays, even when told the writers had no choice in their assigned, forced position. Despite situational constraints, participants still attributed pro-Castro attitudes to writers of pro-Castro essays while knowing they were forced to write that opinion

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What is the actor-observer effect?

Where individuals attribute their own actions to external situational factors, while attributing others' behaviors to internal personality traits

  • Focused on comparing yourself to others

    • When I get a poor grade its due to a hard test (external), while someone else's poor grade is due to lack of intelligence (internal).

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What is the self-serving attribution?

Tendency to attribute one’s positive outcomes to internal causes but negative outcomes to external causes

  • Focuses on yourself

    • Getting an 'A' and claiming "I am smart" (internal) vs. getting a 'C' and claiming "The test was unfair" (external).

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Social roles

Behavior that is expected of a person who is in a specific social position

  • influences behavior by providing social norms and scripts that dictate how to act in different situations

  • Individuals conform to these roles to meet expectations, gain acceptance, and navigate social environments efficiently

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What was Zimbardo’s Stanford prison experiment?

A controversial two-week simulation of prison life led by psychologist Philip Zimbardo at Stanford University

  • It examined how situational variables and assigned roles(guards or prisoners) influence behavior

    • It was halted after six days due to guard brutality and severe prisoner distress, demonstrating that good people can act abusively under situational pressure.

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What is cognitive dissonance?

The mental discomfort experienced when a person holds conflicting beliefs, attitudes, or behaviors simultaneously, or acts in a way that contradicts their values

  • “Why did I say that? I don’t actually believe it.”

    • Knowing smoking is harmful but doing it anyway

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What are the factors involved in cognitive dissonance?

  • Counterattitudinal behavior

  • Insufficient justification

  • Choice

  • Effort

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Counterattitudinal behavior

Behavior that is inconsistent with person’s attitudes

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Insufficient justification

Dissonance is strongest when there isn’t a good external reason (reward, punishment, pressure) for your behavior

  • You wait an hour for food that turns out just okay.

    • Since there’s no strong reason for waiting, you may convince yourself: “It was worth it.”

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Choice

Dissonance increases when you feel you freely chose your behavior

  • If you decide to do something that conflicts with your beliefs, you’re more likely to feel tension.

  • If you were forced, there’s less dissonance because you can blame the situation.

    • You are forced to write an opposing view point → its okay because you were forced to

    • You chose to write an opposing view point → “wait why did I do this do I actually believe this”

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Effort

When a person puts significant effort (time, money, or pain) into achieving a goal, but the outcome is not as valuable as expected

  • To avoid feeling that the effort was wasted, individuals will often increase their liking for the outcome, even if it is underwhelming

    • “I worked so hard for this, so it must be worth it.”

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What was Festinger and Carlsmith’s (1959) study on cognitive dissonance ($1 vs. $20)?

Participants performed extremely dull, repetitive tasks where were then paid either $1 or $20 to tell the next participant that the task was enjoyable

  • $20 Group: Had sufficient external justification for lying and did not change their belief that the task was boring since they felt that $20 was a good amount of money and therefore worth it

  • $1 Group: Experienced cognitive dissonance because they had insufficient justification for lying, forcing them to change their attitude and believe the task was actually interesting, according to from.

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Normative Social Influence

Social influence based on the desire to be liked or accepted

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Informational social influence

Social influence based on the desire to be correct

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What was Asch’s study of conformity? What type of social influence did it demonstrate?

Participants were shown a "line" and asked to match it to one of three others. The real participant answered last, following several actors who were instructed to give the same wrong answer

  • Individuals often conform to an obviously incorrect group majority to avoid social rejection or due to uncertainty

    • Demonstrated normative social influence

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What was Milgram’s study of obedience? About what proportion of participants continued “shocking” the “learner” after he stopped responding?

Participants, instructed by a scientist to administer increasing, fake, and painful electric shocks for incorrect answers, continued to obey, often ignoring screams and eventually silence, despite feeling immense stress and discomfort

  • While 35% of participants stopped before the maximum, a significant majority (65%) continued to the final 450-volt switch even after the learner stopped responding (after 330 volts)

    • The study demonstrated that, under pressure from an authority figure, ordinary people are likely to follow orders to hurt another person

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What is social loafing?

Reductions in motivation and effort when individuals work collectively in a group

  • A few members do the majority of work, while others contribute minimal input

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What is deindividuation?

Psychological state characterized by reduced self‐awareness and reduced social identity

  • Riots, mobs, costumes often result in vandalism or violence they would never commit alone, feeling anonymous and reducing personal accountability

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What is group polarization?

The tendency for groups to make decisions or adopt views that are more extreme than the initial inclinations of their members

  • Online forums creating echo chambers that radicalize views or political groups becoming more partisan

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What is groupthink?

Where the desire for group cohesion and conformity overrides critical analysis, resulting in poor, irrational, or disastrous decision-making

  • The challenger explosion → rocket launched despite weather risks/warnings

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Prejudice

A hostile or negative attitude toward a distinguishable group of people

  • Prejudging someone based on their race or ethnicity, such as assuming a minority individual is less qualified for a position

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Stereotyping

A generalization about a group of people in which identical characteristics are assigned to virtually all members of the group

  • “All bankers are evil”

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Discrimination

Differential actions toward members of specific social groups

  • Paying women less money than men

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Explicit prejudice

Prejudice that can be overtly expressed

  • You know you are aware of your prejudice

    • A person stating a belief that one race is superior to another

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Implicit prejudice

Prejudice that the individual may not be aware of and/or cannot overtly express

  • An employer unintentionally favoring a male candidate over a female candidate

    • Implicit Association Test: measures implicit prejudice

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Just world phenomenon

A cognitive bias where people believe the world is inherently fair, meaning actions always have fitting consequences

  • When witnessing injustice or suffering, people may blame the victim rather than acknowledging random misfortune or systemic issues

    • “they must have done something to deserve this"

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What is realistic conflict theory?

Idea that competition for limited resources leads to conflict between groups and

results in increased prejudice and discrimination

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What was Sherif’s Robber’s Cave experiment?

By dividing 22 boys into two, "Eagles" and "Rattlers," and introducing competitive tasks, researchers triggered intense prejudice and hostility

  • Hostility arises quickly when groups fight for the same limited resources

  • Shared "superordinate goals" can reduce prejudices and create cooperation.

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How does social identity theory explain prejudice?

Prejudice is a byproduct of categorizing people into "in-groups" (us) and "out-groups" (them) to boost self-esteem

  • By favoring their own group (in-group favoritism) and devaluing others (out-group derogation), individuals enhance their social identity and self-worth

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What are minimal groups?

Groups united by trivial/meaningless similarities

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What was the minimal group experiment (Tajfel, 1971)?

Showed that merely categorizing people into groups, even without pre-existing hostility or competition, causes individuals to favor their own group (in-group) and discriminate against others (out-group).

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How does categorization explain stereotyping?

Categorization causes individuals to exaggerate similarities among members of a group, leading to the assumption that all members share the same attributes.

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How does the confirmation bias explain stereotyping?

People focus on evidence that fits their preconceived notions (e.g., noticing only lazy behavior in a group stereotyped as lazy) while ignoring examples of hard work.

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What is the contact hypothesis? Is it supported?

Suggests that interpersonal contact between members of different groups (e.g., different races, religions, or sexual orientations) reduces prejudice, stereotypes, and discrimination

  • Mere contact alone may not be effective

  • When there is a common goal and they members are forced to work together, the chance of effectiveness increase

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What is cooperative interdependence?

Relationship in which the outcomes of multiple people or groups depend

on each others’ actions

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How did Sherif reduce prejudice in the Robber’s Cave study?

He made the opposing groups cooperate and work together to meet a common goal

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Jigsaw classroom

Each student has a unique skill or piece of information where they are then put in a group where they have to teach it to the others in their group

  • Eliminates competition

  • Students learn from each other and learn to cooperate

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What is the drive theory of aggression?

Aggression results from situations that stimulate the internal motive to harm others

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Catharsis

The idea that expressing aggression or watching others engage in aggressive behaviors reduces aggressive drive

  • Participating in a rage room

    • Not supported in reducing aggression

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What is the frustration-aggression hypothesis?

Frustration increases probability of aggressive behavior

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How do similarity and proximity predict liking?

  • People who are similar to each other have more in common and are morel likely to get along and therefore “flock together”

  • If you are in close proximity to someone, overtime you get used to their presence and could grow to like them

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What is the mere exposure effect?

Repeated exposure to a person increases our liking for the person

  • Studies involving photos of faces, participants frequently reported higher liking for faces they had been exposed to more often

  • We prefer the mirror image of ourselves since thats what we see most

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What is the bystander effect?

The presence of other people makes it less likely that anyone will help a stranger in distress

  • “Someone else will handle it”

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Diffusion of responsibility

The presence of other people makes each individual feel less personally responsible

  • “There were 10 other people who could’ve called 911”

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Pluralistic ignorance

Bystanders assume nothing is wrong in an emergency because other bystanders

don’t appear concerned

  • Students don't ask questions, believing they are the only ones confused, while peers are equally puzzled

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Evaluation apprehension

Concern about social approval or disapproval

  • Individuals worry that if they act, they will appear foolish, overreacting, or incompetent