ECommerce

Businesses should use Web sites as standalone items for e-commerce and not connect them to other commerce efforts by the business

false

Businesses may use multiple, coordinated e-commerce applications that engage you in a purchase decision (e.g. allowing a customer in a physical store to scan a product UPC code to see social media comments, price comparisons for nearby stores, or a coupon for a discounted purchase). What is this marketing plan called?

omnichannel marketing

The most important issue to be considered when an organization embarks on e-commerce is

making the business strategy paramount

An implementation of a B2C e-commerce application can lead to B2B opportunities

true

E-commerce is evolving, providing new ways of conducting business that present both potential benefits and problems

M-commerce only works when an app are your phone makes the payment

According to Moore's Law, how does it take for the power of computing technology to double for the same cost?

1 1/2 years

The evolution of e-commerce

is a disruption to business processes that makes businesses rethink how they achieve their objectives

Organizations cannot use existing technologies in innovative ways, they must wait for new Technology to emerge before they innovate

false

Improving an organization's performance with e-commerce most often means

changing the organization's processes to achieve goals

Which of the following is NOT considered to be a key challenge of e-commerce?

low user interest in accessing global markets and competitive pricing

E-commerce is dependent upon electronic payments

true

Which of the following is a key technology infrastructure component?

a high-speed connection to the network

Which of the following is not a Payment Card Industry security safeguard?

using cash in transactions

Transaction processing systems (TPS) capture and process the fundamental data about events that affect the organization called _____ that are used to update the official records of the organization

transactions

The essential characteristic of a(n) _____ transaction processing system is that it processes transactions as they occur

online

Which of the following is not one of the basic components of a TPS?

analytical models

_____ involves providing feedback regarding a potential data problem and enables users to change the data

data correction

The specific business needs and goals of the organization define the method of transaction processing best suited for the various application of the company

true

Which of the following is not an objective of an organization's batch transaction processing system?

ensure that data is processed immediately upon occurrence of a business transaction

Business data goes through a cycle that includes data collection, data _____, data correction, data processing, data storage, and documentation production

editing

Unfortunately, there are few choices for software packages that provide integrated transaction processing system solutions for small and medium sized enterprises

false

Capturing and gathering all the data necessary to complete the processing of transactions is called

data collection

Small organizations were slow to adopt ERP systems because of the relative complexity and cost of implementing these systems

true

The individual application modules included in an ERP system are designed to support _____ the most efficient and effective ways to complete a business process

best practices

_____ software helps a company manage all aspects of customer encounters, including marketing, sales, distribution, accounting, and customer service

CRM (Customer related management)

The hosted software model for enterprise software helps customers acquire, use, and benefit from new technology while avoiding much of the associated complexity and high start-up costs

true

_____ is software used to analyze the robustness and performance of components and assemblies

CAE

Many multinational companies roll out standard IS applications for all to use. However, standard applications often don't account for all the differences among business partners and employees operating in other parts of the world. Which of the following is a frequent modification required for standard software?

Software might need to be designed with local language interfaces to ensure the successful implementation of a new IS

Customization might be needed to handle date fields correctly

Users might also have to implement manual processes and overrides to enable systems to function correctly

All of the above

At the core of the ERP system is a _____ that is shared by all users so that all business functions have access to current and consistent data for operational decision making and planning

database

A company implementing a new PLM system should do which of the following to maximize its chances for a successful implementation?

Appoint a full-time manager of the project

Budget enough time and money to train stuff

Keep the scope of the project well defined

All of the above

Machine learning used in enterprise software is valuable to decision makers because it saves them time while also providing valuable business insights

true

One of the problems with machine learning is that it is not able to identify unique patterns

false

A cloud-based solution is _____ than purchasing ERP software and upgrading hardware

less expensive