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Pricing
critical element of the marketing mix that directly affects the company’s profitable and competitive positioning
Effective pricing decisions require understanding both market dynamics and customer’s perception of the value of the product
PRICE
communicates the intended value positioning of a product or brand to the market.
Provision of value to the product
the element of the marketing mix that produces revenue; and the easiest to adjust.
PRICE
Remember: a well-designed product can
communicate a price that can merit premiums which later on pays back the company.
Note: In the Philippines, life-saving drug products are under
Price control by the government. Prices of these affected products cannot be controlled by the manufacturer and/or the drugstore (above the mandated price).
MAXIMUM DRUG RETAIL PRICE (MDRP) IN THE PHILIPPINES
The highest amount a retailer may charge to a consumer for a medicine placed under price regulation.
Prices of medicines were reduced at a median of 40% from current retail prices. Reductions were up to as much as 93%.
No medicine under price regulation shall be
sold to a customer at a price higher than the MDRP.
On top of the MDRP, senior citizens and persons-with- disability (PWDs) are
still eligible to avail of special discounts.
MAXIMUM DRUG RETAIL PRICE (MDRP) IN THE PHILIPPINES
Violation Penalty:
Php 50,000 to Php 5,000,000 as stipulated under Republic Act No. 9502 or the Cheaper Medicines Act.
EO 821 s. 2009
key policy on drug price regulation
named as “Prescribing the Maximum Drug Retail Prices for Selected Drugs and Medicines that Address Diseases that account for the Leading Causes of Morbidity and Mortality"
EO 821 s. 2009
main purpose
make medicine more affordable & accessible
address diseases that are the leading causes of mortality and morbidity
prevent financial burden on Filipino families due to high drug cost
EO 821 s. 2009
Main provision:
set price ceiling for specific essential medicine applied to drugstore, hospital pharmacy, HMO and other retail outlets
NO SELLER can charge above the MDRP
CRITERIA FOR DETERMINING MDRP
public health priorities
high price differentials compared to international prices.
limited competition or lack of generic counterparts
expensive and commonly prescribed drugs
NOTE: DRUGS THAT WERE PRICE-CONTROLLED
can also be removed by the government from having the MDRP.
Drugs may be removed from the list if competition increases and the price becomes naturally affordable.
PRICING CONCEPTS
Reference Prices
Price-Quality Inferences
Price Endings
Reference Prices
comparing an observed price to an internal reference price they remember or an external frame of reference such as a posted “regular retail price”.
Fair Price
price based on customer feelings
Consumers feel that the price is reasonable/ justifiable based on perception/ experience on the product
Typical Price
usual price of a product in the market (Ex. suggested-retail price or SRP)
usually guide consumers about the expected amount/price of the product in the market
From the SRP, resellers / sari-sari store can set their markup
Upper-Bound Price
maximum price that consumers would pay; also called reservation price
Maximum budget; above that price will discourage you to buy the product
Lower-Bound Price
minimum price that consumers would pay; also called lower threshold price
Perceived minimum price that is still reasonable and you will trust the product
Too cheap = reduced trust on the product
Price-Quality Inference
price is used as an indicator of a product’s quality.
Usually happens when a consumer assumes that when a product is expensive, it means that it is high quality
Consumers use price as signal of quality, especially when they cannot easily evaluate the product
Price Endings
based on consumer psychology where price is determined based on the numerical structure of a product’s price.
Last digit of the pricing influence perception
Any small numerical difference can make a big difference on the perception
Price endings
LIMITATIONS
Only useful when consumer knowledge is poor
Not usually effective for items that are not bought frequently
Not usually effective if product design changes frequently
PRICE SETTING
Selecting the Pricing Objective
Determining Demand
Estimating Costs
Analyzing Competitors’ Costs, Prices, and Offers
Selecting a Pricing Method
Selecting the Final Price
Selecting the Pricing Objective
The company first decides where it wants to position its market offering. The clearer a firm’s objectives, the easier it is to set price.
Survival
intense competition, changing market wants, overcapacity (just enough to cover fixed costs and some variable costs).
Strategy is to set the price really low; just enough to cover the fixed cost and some variable cost
Maximum Current Profit
maximum profit based on demand and cost estimation.
Maximizing the short-term profit
Estimate demand and cost and choose the price that will give the highest immediate return
Maximum Market Share
setting a lower price to capture/penetrate most of the market (if market is price sensitive).
e.g., Market-penetration pricing
Set low price to capture largest number of consumer
Market Skimming
price starts very high and goes down slowly over time (only if product communicates premium quality).
Maximize revenue from high end or early adopters; start with high price then lower it later
for early high return of investments
Product-Quality Leadership
best-in-class quality products can set the highest price
Position product as best in the class; consistently give high price and emphasize quality, trust, and brand
price will not decrease
maintains high price as it is considered to be a premium product
Determining Demand
refers to how much consumers are willing and able to pay at in price levels
Price and demand normally has an inverse relationship. Higher price means demand becomes lower; and vice versa.
Some consumers may perceive that a product has a high quality if the price is high.
PRICE SENSITIVITY
refers to how much demand changes when price changes
elastic demand
pertains to the reaction of a market to changes in price
If a product price increases and demand goes down,
it means the market is price sensitive.
price insensitive
– inelastic demand
price increase = little change in demand
product is needed, which is why it is purchased consistently
REMEMBER: CUSTOMERS TEND TO BE LESS PRICE-SENSITIVE WHEN
The product has no or few competitors.
They are slow to change their buying habits.
They think the price increase is justified.
Price increase is too small to notice.
The product has no or few competitors.
due to limited alternatives available,consumers have no choice and will continue to purchase it
They are slow to change their buying habits.
consumers may tend to be loyal to a particular brand or it became their habit
e.g., patients consistently buy a specific brand, such as biogesic (“nakasanayan”)
They think the price increase is justified.
consumers understand the reason for price increase (may be due to inflation, better formulation, or war in Middle East)
awareness reduces resistance
Price increase is too small to notice.
e.g., Php 50 → Php 52 may not significantly affect the demand
Estimating Costs
A company must be fully aware of the costs related to the production and delivery of a product and all other associated costs of keeping the business open.
costs directly affect profitability and help determine the minimum acceptable price
A company will not only spend on manufacturing but also needs to pay other expenses which will reduce revenue and determine final profitability.
profit zone
– price must fall between the floor and ceiling costs
IN SETTING PRICES
demand
sets the maximum (Ceiling price)
price above ceiling price – we lose demand
market could accept
IN SETTING PRICES
costs
sets the minimum (Floor price)
avoid losses
price below floor price - we lose profit
lowest price that could cover all the costs
Fixed costs
also called as overhead are costs that remain constant in producing a product
e.g., Rent, salary of permanent employees, utilities
Variable costs
change depending on production output
more production = higher cost = more raw materials
e.g.,. Raw material and packaging material costs, electricity
When production costs becomes unbearable for the manufacturer, the first instinct is to increase the price and let the customer bear the price increase (for maintenance of profitability).
However, increasing the price of a product should always be the last resort of any business as it may reduce demand and competitiveness, especially in a regulated market like the pharmaceutical market. Instead, there are other strategies that can be considered:
WAYS TO AVOID PRICE INCREASE
Decreasing the amount of product per usual price
Using cheaper raw and packaging materials
Removing product features
Removing existing variants of a brand
Offering cheaper, less premium products
Decreasing the amount of product per usual price
not applicable for pharmaceutical products as the quantity is usually fixed.
due to safety and regulatory standards
e.g., decreasing the amount of product while keeping the same price (smaller packaging size at the same price)
Using cheaper raw and packaging materials
might affect quality, performance, stability, and efficacy of the product.
lower production costs (e.g., alternative excipients)
Removing product features
offering a base product (removing extended release feature, removing chewable feature).
simplifying the product
lower production cost, reduced convenience or functionality
Removing existing variants of a brand
savings from less promotions, focus on just one variant.
limit the number of production version to reduce cost
focusing on one form
discontinue less popular strength or dosage form = save manufacturing, marketing, and distribution costs
Offering cheaper, less premium products
“economy brands”, cheaper brands from the same manufacturer.
introducing a more affordable version of the product
a company may launch both the premium brand and the economy brand; therefore, this would capture the price sensitive market segment without lowering the quality of the premium brand price
Analyzing Competitors’ Costs, Prices, and Offers
Pricing our products does not solely depends on internal considerations, but also external circumstances such as how our competitors establish their own pricing structures.
Analyzing Competitors’ Costs, Prices, and Offers
remember
the way how our competitors set their prices can directly affect the demand for our products.
competitors lower their prices = product may lose demand unless we respond to it
competitors increase their prices; your product has a lower price = more attracted to price sensitive consumers
CONSIDER THE FOLLOWING QUESTIONS WHEN CONSIDERING EXTERNAL PRICING FACTORS
Why did the competitor change the price?
Does the competitor plan to make the price change temporary or permanent?
Will the demand for our products be affected?
What would be the reaction of other players?
Why did the competitor change the price?
To steal the market, to utilize excess capacity, to meet changing cost conditions, or to lead an industry-wide price change?
Is it to gain more market share? Would it be about responding to cost changes? Would this lead to or influence industry pricing?
Does the competitor plan to make the price change temporary or permanent?
Temporary: Is it due to promotion or sale? Do we need to react strongly?
Permanent: Would it be requiring a strategic pricing adjustment on our end?
Will the demand for our products be affected?
if competitors offer lower price or better value, the demand of the product may decrease
if a product has a strong brand or differentiation, it can impact demand; however, if the product is really good as well as its brand differentiation, that impact tends to be minimal
So, what will competitors do? Will they also lower the price? Would there be a price war? Will they maintain their price? Will they reposition their product?
What would be the reaction of other players?
To respond or to stay the same
Selecting a Pricing Method
In Pharmaceutical Marketing, there are three general methods in setting price that is mainly based on the costs you incur in manufacturing a particular drug product. Based on the costs incurred, the price is determined to give both the customer and the company value and business attractiveness,
4 GENERAL METHODS IN PRICING
Markup Pricing
Target-Return Pricing
Perceived Value Pricing
Value Pricing
MARKUP PRICING
most common
a company puts a markup above the production cost (also called unit cost) to determine the price of a product.
start by determining the unit cost, and then apply the mark-up from that
A markup is the amount added to the cost it took to make the product and is the source of a company’s profit.
TARGET-RETURN PRICING
set-up price to achieve a target return of investment (ROI)
goal: ensure a desired level of profit based on the capital investment
how big is the ROI (e.g., 10% ROI, 15% ROI, or 20% ROI)
price is driven by profit goals
The company decides on the price that would give back the target rate of return on investment.
PERCEIVED VALUE PRICING
based on how much value consumers would perceive the product, not just the cost of the product
The company delivers its promised features and values and the customers perceive the value which justifies the price.
VALUE PRICING
offer the lower price for a high level of quality or benefit
providing value for the product
A company optimizes its production system so well that it can produce a product so efficiently that it can offer it at a very low price (while high quality is maintained).
Selecting the Final Price
after choosing a pricing method, companies refine the final price by considering market and brand factors
There are several factors that must be considered before selecting the final price of a product. While we can choose the pricing methods that suit our pricing objectives,
FACTORS IN SELECTING THE FINAL PRICE
Brands with average relative quality but high relative advertising budgets could charge premium prices.
Consumers were willing to pay higher prices for known rather than for unknown products.
Brands with high relative quality and high relative advertising obtained the highest prices.
Conversely, brands with low quality and low advertising charged the lowest prices.
Price Adaptation Strategies
after choosing a base pricing approach, companies adjust the price using adaptation strategies to match different market conditions, customer segment, and business goals
In selecting the final price, companies usually adhere to an established pricing structure to guide long-term pricing objectives
GEOGRAPHICAL PRICING
the company decides how to price its products to different customers in different locations and countries.
Should the company charge higher prices to distant customers to cover the higher shipping costs, or a lower price to win additional business?
How should it account for exchange rates and the strength of different currencies? Remember: your estimated is computed based on your local currency. If you export to a different country, exchange rates will affect your profit.
PRICE DISCOUNTS (TRADE)
reduction from the listed price to encourage faster payment, large purchase, or support business operation
can be in the form of cash discount or discount for prompt payment
a reduction in price given to buyers who pay within a specified time encourage quick payment and improve sellers’ cash flow
Discount
for buyers who pay promptly
e.g., 2% discount is given if a drugstore pays its orders within 30 days to the distributor
Quantity Discount
for buyers who buy more (large volumes).
encouraging bulk buying
helps reduce the inventory and logistic cost
e.g., 10% discount for 10,000 units; 2% discount for less than 10,000 units
Functional Discount
AKA trade discount
offered to a buyer (drugstore or distributor) that also performs a specific function
Seasonal Discount
given for products that are outside peak season or not in high demand during a specific season
help move inventory when the demand is [unintelligible]
encourage sale during slow period
PROMOTIONAL PRICING
temporary pricing strategies that are used to boost the sale or attract consumer
Loss-leader pricing
offering a well-known brand at a cheaper price to stimulate customer traffic
goal: bring customers into the store, where they may try other items
common in retail and in pharmacy
Special customer pricing
offering special prices to “club” members.
often used to reward loyal customers or members
help customers’ retention and loyalty
Psychological pricing
offering a usually high-priced product at a very low price
usually done for near-expiry products that are still within acceptable shelf life
pricing products in a way that influence how customers perceive value
prices are set to appear as a good deal or affordable
DIFFERENTIATED PRICING
AKA segmented pricing
charging different prices for the same product based on the type of consumer, time of purchase, quantity of usage, and usage of the product
price adjustment to accommodate differences in products, customers, and location.
Price discrimination
- occurs when a company sells a product or service at two or more prices that do not reflect a proportional difference in costs.
Customer-segment pricing
offering the same product but at different prices to different customer segment
different groups receive different pricing based on policies or regulations
Product-form pricing
offering same product at different prices as different dosage forms or formulations
this may be due to packaging, perceived value, or utilizations of the product
Channel pricing
offering the same product at different price based on channel or location