Concepts of Communication Applied to Nursing Practice

A set of fill-in-the-blank flashcards covering the definitions, principles, components, channels, levels, and barriers of communication within a nursing and preceptoring context.

According to Sibiya (2018), __________ is the exchange of information between people by sending and receiving it through speaking, writing or by using any other medium.

Communication

Principles of communication state that communication is a process, complex, irreversible, involves the total personality, and is not linear, but __________.

circular

The four types of communication are verbal, non-verbal, visual, and __________ communication.

written

The linear model of communication includes the sender, message, receiver, and __________.

noise

Internal stimuli that affect the sender in communication include hunger, fatigue, or mental activities like __________.

self talk

The stimulus such as an idea, event, or situation is referred to as the source or __________.

encoder

The use of language and other specific signs and symbols for sending messages is called __________.

encoding

The three major communication channels are visual, auditory, and __________.

kinesthetic

The __________ channel consists of spoken words and cues.

auditory

The __________ component of a receiver involves the process of hearing and good eyesight.

physiological

During mild and moderate levels of __________, the receiver's perceptual field broadens, causing them to be more alert.

anxiety

Through __________ processing, the receiver decodes messages, interprets them, and then provides feedback to the sender.

cognitive

The function of __________ is to provide the sender with information about the receiver’s perception of a situation.

feedback

Cues such as tone, pitch, speed, and volume that accompany verbal messages are called __________ cues.

paraverbal

__________ communication is the messages one sends to oneself, including self-talk.

Intrapersonal

__________ communication occurs between two people in face-to-face encounters or over the telephone.

Interpersonal

__________ communication occurs when three or more people meet in face-to-face encounters or through conference calls.

Group

__________ barriers in communication occur when the meaning of words, phrases, or sentences is misinterpreted, such as with idioms or jargon.

Semantic

Digital literacy gaps and poor internet infrastructure represent __________ barriers to communication.

technological

Structural and systemic obstacles built into a company's design are known as __________ barriers.

organizational

Stress, anger, and mistrust are specific examples of __________ barriers.

emotional

An effective preceptor communicates clear goals and expectations and connects information to __________ concepts.

broader