CCMA Practice Set

A clinical medical assistant saw a patient collapse in the waiting room. After assessing the patient it was determined that the patient has a pacemaker and that an AED was needed. How far away from the pacemaker should the AED electrodes be placed ?

One Inch Away

A clinical medical assistant is setting up an appointment for a patient procedure. Which of the following would be a reason to call the insurance company ?

To obtain a preauthorization for the procedure

What is the best way to explain to a patient how to perform a self-breast examination at home ?

Use three fingers with a firm touch, moving fingers in a circular motion

What is the name of a scheduling technique where two patient come in at the beginning of each hour, and the others are scheduled every 10-20 minutes ?

Modified waved scheduling

After administering 2 ml of Roceptin to a patient with a severe case of shingles, which of the following is the correct information for documentation ?

Patient was observed for 5 minutes for allergic reaction

A patient calls and states that their surgical incision is infected. What question is most important for the CMA to ask when triaging the call ?

If the incision site is warm and red

What is used to clean a patients skin in preparation for a minor surgery ?

Antiseptic

What approaches are considered for a patient who does not speak english ?

Request a professional medical translator

What information is needed when measuring a patient for crutches ?

Patient's Height

The study of the biology of microscopic organisms is called

Microbiology

Failure to exercise appropriate care of a patient is:

Negligence

A hospital-acquired infection is known as:

nosocomial

A patient came into laboratory GTT, they said they had a cup of coffee, what should you do

Explain the test requires fasting for 8-12 hours and reschedule appointment

Clinical medical assistants should answer phone within how many rings

3

How often should a patient's medical record be reviewed to ensure accuracy and completeness

Bi-annually

A female patients needs to provide a clean-catch urine specimen. What point during urination should specimen be collected ?

During mid-stream

A physician has asked for you to type a formal letter for them. Which closing would be incorrect

Best of Luck

In what state is the body when adequate rest and no food for at least 12 hours

Basal State

What form of sterilization is most often used in medical office

Autoclaving

Which medical service may require preauthorization from a patients insurance ?

Outpatient services and MRI

If a tourniquet is needed, what is the recommended amount of time to hold it ?

Less than one minute

Which of the following should be used when performing phlebotomy on an elderly patient ?

Butterfly needle

What is the maximum amount of urine an adult can normally produce in a 24-hour period?

2000mL

What is the general term used for objects that transmit infections ?

Fomite

A condition in which the blood doesn't have enough abnormally healthy red blood cells and hemoglobin is

Anemia

What is the appropriate specimen for a PKU test

Blood drawn from a newborn's heel

What is the correct location for place-of-service code 11

Office

Which of the following requires a preauthorization in a physician's office?

Bone density test

What is one of the best ways to collect and transmit electronic patient data safely ?

Use a secure wireless network

What method of scheduling involves booking several patients with the same condition in the same time frame

Cluster

When a clinical medical assistant administers a medication to a patient, when should it be documented?

Immediately after administering it to the patient

What instructions should a post-op patient be sent home with?

Call the office if there is fever, redness, or swelling

When preparing patient's skin for a surgical procedure, in which direction should the area be cleaned?

circular from inside out

In the recommended order of draw, which tube should be filled last?

Gray

Which of the following actions of a clinical medical assistant represents appropriate action after a venipuncture procedure?

Apply pressure to the site and ask patient to elevate their arm

Which agency approves chemical products used for disinfection of surfaces in an examination room?

EPA (Environmental Protection Agency)

How should the MA measure the correct dose of a liquid medication in a dosage cup?

Hold the dosage cup at eye level when pouring

Who is responsible for preparing an examination room before a minor procedure

Medical assistant

Which type of PPE are used in the medical laboratory

Goggles, gown, and gloves

When assessing a 5-year-old you notice bruises on arms and legs what action should be taken

notify the physician immediately

What is the process used to wash and remove blood and tissue from instruments

Sanitization

What is the ability to identify with someone else's feelings

Empathy

Which of the following is an example of a biohazard

Splashing of blood when a cap is removed

The representatives of which profession help regain independence in their homes

Physical therapists

Why is an anticoagulant additive used in evacuated test tubes?

to prevent blood from clotting

What is the correct temperature for an ear irrigation

Room temperature

What is supported when a health care team is able to understand cultural differences

Diversity

What color code tube indicates presence of sodium heparin used for an anticoagulant blood test

Green

A patient's daughter called the office and requested lab results. How should your handle this

Verify if medical release forms were signed by the patient

Which of the following is an example of a CPT code

99202

A patient came into the office with chest pain and SOB. What position is the best to help them breathe better

Fowler's

Which diagnosis could be put on an insurance claim for a urine culture

Hematuria

What is the most frequent cause of exposure to HIV in a healthcare setting

Accidental needle sticks

What is defamation through spoken statements

slander

What will happen to a submitted insurance claim if diagnosis and procedure code do not match

it will be rejected

Which of the following is on of the six standardized elements found on product labels of a chemical product

Pictograms

Under what circumstances can a MA accept a check written by a third party

if the check is from the health insurance company

A patient informs the MA that he was diagnosed with a brain tumor and received chemotherapy. Where in the medical record would you document

Medical history

Which of the following procedures is appropriate for preparing blood and other potentially infectious materials for transport

Place the materials in a leak proof container during collection

What hormone is tested in a pregnancy test

HCG

What are aspirin and acetaminophen

Analgesics and antipyretics

What is damaged in a patient with Tachycardia

heart muscle

When would a clinical MA use a multi sample needle?

When more than one tube of blood is to be collected

A blood sample is collected from a patient and the plasma is pink to red in color, what is the cause

Hemolysis

Which government agency requires that the SDS's for all chemicals in the work place be accessible to employees

OSHA

What is the name of a fluctuating fever where it decreases to or below baseline and then increases again

Intermittent

A MA is mixing bleach cleaning solution, what is the proper ratio of bleach to

1:10

Which agency regulates the controlled substance act

DEA

The patient's medical release form has expired, what should you do

Asl the patient to fill out new form

Which hospital department has physicians in the field of musculoskeletal disorders

Orthopedics

Which drug administration routes is appropriate for a patient who has nausea and vomiting

Rectal

What type of hazard does this symbol represent

biohazard

What is the name of the chart used to test visual acuity

snellen

what is the preferred vein for venipuncture

median cubital

What does the acronym SOAP stand for

Subjective, Objective, Assessment, Plan

In ECG, what should be calculated to determine a ventricular pulse?

Spacing between QRS complexes

Demerol 75mg IM every 4 hours as needed for pain is what type of medication order

PRN

Which of the following ECG findings corresponds to the electrical activity of the ventricles during the isometric contraction phase

QRS complex

The Phenylketonuria(PKU) test is

Blood drawn from a newborns' heel

which of the following is the sign of infection

Temperature of 101 degrees

Female patient has right sided mastectomy with removal of lymphoid tissue, what is the name of the condition that makes blood draw on right arm not recommended

Lymphostasis

A MA recorded a head circumference of 37 inches instead of 36 cm how do you correct error

Draw a single line through the error, initial the strikeout, and correct the error

Objects that transmit infections like clothes, utensils, and furniture are known as

Fomite

What is the maximum volume of urine a grown male can produce in 2 days?

4000mL

What instructions are given to a patients who has been prescribed buccal medication?

Place the medication between the lower teeth and cheek

What should be used when performing phlebotomy on an 80-year-old patient

Butterfly needle

Which of the following is the best position for an exam of dorsal cavity

Prone

How long should a tourniquet be in place

Less than a minute

Which of the following blood test would be ordered for a diagnosis of leukemia

CBC with differential

What medical service may require preauthorization from insurance companies?

Outpatient services and MRI

What blood pressure reading would be considered stage 1 hypertension

148/96

If an MA needs to step away from computer what must they do prior to leaving

Close patient's chart and lock computer screen

A patient returned to the office to pick up a prescription, the doctor did not authorize it yet. The patient is not pleased. What action should you take

remain calm

What should be used to chill a specimen as it is transported

Crushed ice

What is an appropriate needle length for an intramuscular injection

1 1/2"

Why do you wipe away the first drop of blood in a capillary puncture

To prevent contamination of the sample

What is the name of the national health insurance plan for Americans aged 65 and older

Medicare

When scheduling patients, which allows patients to be seen first come first served bias

open hours

A patient has been diagnosed with a devastating illness, what could the MA say to demonstrate empathy

They are sorry that the patient has to go through this

You inform your supervisor that they documented lab results in the wrong chart, what does this best exemplify

Accountability