ID-230 - Unit 4 Study Guide

What is self-reflection?

ability to engage in introspection with willingness to learn something about oneself in the process and desire to grow and change

What are the 2 components of self-reflection?

examination of own thoughts / feelings and willingness to learn from engaging in introspection

What is awareness? (skill needed for self-reflection)

being conscious of oneself; including beliefs, values, qualities, strengths, and limitatons

What is description? (skill needed for self-reflection)

ability to state the characteristics of something in a non-judgemental way

What is critical analysis? (skill needed for self-reflection)

ability to examine the components, internal structure, and interactions of a whole to understand it

What is synthesis? (skill needed for self-reflection)

ability to pass judgement over something using a set criteria or standard

What is action / intervention? (skill needed for self-reflection)

ability to decide whether and how to take action once a new perspective has been developed through self-reflection

What is self-awareness?

ability to be an observer and critic of your own inner life (e.g., thinking, feelings)

Which is the best description of synchronous communication?

close physical proximity promoting more team interactions; provides more opportunities for casual exchanges

Which is the best description of asynchronous communication?

sending e-mails / letters: can be a little slower

What does public health promote and protect?

health of people and the communities where they live, learn, work, and play

What is a profession?

a calling requiring specialized knowledge and often long and intensive academic preparation

What is scope of practice?

activities that members of a specific profession are legally allowed to do as a result of their education

What is the correct order of the communication process?

stimulus → sender → message → person(s) receiving message → formulation of feedback

What is step 1 of the communication process?

sender translates stimulus into a message that is verbal / non-verbal / both

What is step 2 of the communication process?

send desired message to intended receiver

What is step 3 of the communication process?

receiver interprets its meaning and respond by acting / providing feedback

What is step 4 of the communication process?

sender conveys feedback to the receives and so on

What is step 5 of the communication process?

message was clearly received and understood

What is the teach-back method?

ask the person to state, in their words, their understanding of what you have explaining to them

Which is the best description of verbal communication?

communication that is written or spoken through words

Which is the best description of non-verbal communication?

what the words are really saying (body language, eye contact, gestures, etc.)

What is active listening?

structured form of listening / responding in which the listening focuses on the speakers’ message with all senses

What is patient handoff?

a transfer of care involving information, responsibility, and authority between clinicians

Who is the sender during patient handoff?

caregiver transmitting patient information and care

Who is the receiver during patient handoff?

caregiver accepting patient information and care

Which is NOT a principle of respectful language?

mentioning personal characteristics