Basics of Communication

These flashcards cover key concepts and principles from the communication lecture notes, facilitating review and understanding of effective communication skills.

What are the fundamental motives that drive our need to communicate with others?

There are five fundamental motives: physical needs, instrumental and task needs, relational needs, identity needs, and spiritual needs.

According to Maslow's hierarchy of needs, what must be fulfilled first before higher needs can be addressed?

Physiological needs, such as food and sleep.

How does communication impact physical and mental health?

Communication enhances physical and mental health by providing social connection, reducing stress, and aiding in coping with difficulties.

What are the three primary models of communication?

The action model, the interaction model, and the transactional model.

What is the action model of communication characterized by?

It is a one-way process where the sender sends a message to a receiver, who decodes it.

What is a key characteristic of the interaction model of communication?

It includes feedback from the receiver and considers the context of the communication.

What distinguishes the transactional model of communication from other models?

It sees both parties as senders and receivers simultaneously, reflecting the dynamic and simultaneous nature of communication.

List one common myth about communication that many people believe.

Everyone is an adept communicator.

What does competent communication involve according to communication scholars?

It involves being effective in achieving purpose and appropriate in considering the rules and expectations of a situation.

What are the four key characteristics of dialogue?

Civility, presentness, unconditional positive regard, and mutual equality.

Define civil behavior in communication.

Civil behavior includes showing respect, politeness, and acknowledgment of mutual equality in discussions.

What is unconditional positive regard in the context of communication?

Accepting others with a positive attitude and believing in their potential good, even without agreeing with them.

Describe the concept of 'I' language in communication.

Using 'I' language focuses on the speaker's feelings and experiences, avoiding accusatory 'you' statements.