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Last updated 4:09 PM on 5/29/26
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87 Terms

1
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Select all Dutch Faves: (Select all that apply)

Golden Eagle, White Chocolate Mocha, Kicker, Double Torture, 9-1-1, Caramelizer, Cocomo, Annihilator

2
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Build a Medium Warm Half Sweet Zero Sugar Added White Chocolate Mocha with Almond Milk

1/2 scoop Sugar Free White Chocolate + 1/2 scoop Sugar Free Dark Chocolate, 2 shots of Espresso, Steamed Almond Milk 125-130 degrees

3
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True or False: Double Torture and 9-1-1 Cold Brews get two additional shots of espresso no matter the size.

True

4
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What kind of milk does a Large Blended Golden Eagle Chai get?

Ice Cream Mix

5
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How many flat scoops of flavor does a Small Hot Zero Sugar Added Coconut Hot Cocoa get?

2

6
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True or False: A Small Hot Zero Sugar Added Double Torture receives 2 flat scoops of flavor because it has a sugar free sauce and sugar free syrup combo. Sauce is BOSS.

True

7
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Build a Small Iced Zero Sugar Added White Chocolate Mocha

1 flat scoop of SF White Chocolate, 1 flat scoop of SF Dark Chocolate, 2 shots of espresso, Kick Me Milk to the 8 oz line

8
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Build a Small Almond Milk Birthday Cake Shake:

2 flat scoops of Cupcake, Almond Milk to the 8 oz line, Top with Birthday Cake Sprinks!

9
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How many flat scoops does an Iced Kicker get?

1

10
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True or False: Skinny also automatically means Zero Sugar Added!

False

11
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A Cappuccino made with half froth is also known as a...

Wet Cappuccino

12
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How many scoops does a Large Extra Sweet Blended Strawberry Sparkling Soda with Cream receive?

5

13
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True or False:

The mix line for a Small Carburetor is 6 oz.

The mix line for a Medium Carburetor is 8 oz.

The mix line for a Large Carburetor is 10 oz.

True

14
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How many flat scoops of flavor does an extra sweet Kids Strawberry Lemonade receive?

2

15
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True or False: To ensure a frothy head on your Nitro Cold Brew, you just have to wildly shake it as many times as you can before pouring it into your mix cup.

False - rotate 3 times

16
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When a customer orders a Cold Brew, we want to ask if they want Limitless or Nitro Cold Brew! If a customer orders Nitro Cold Brew, we will always use the entire can of Nitro Cold Brew whether it is Iced or Toasted.

You got it!

17
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If your shots are running longer than 26 seconds you need to adjust your grind to the ____ to be more _____.

Left, Coarse

18
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Build a Large Blended Zero Sugar Added, Extra Sweet, Decaf, Double Chocolate Mocha Carburetor with an Extra Shot!

6 flat scoops of SF Dark Chocolate, 5 shots of Decaf Espresso, Kick Me Milk to the 10 oz mix line

19
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True of False: All Kids Milks are served as a Cold Pours unless otherwise requested.

True

20
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How many flat scoops of flavor does a Large Iced Strawberry Honey Black Tea receive?

3

21
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How many scoops of flavor does a Large Vampire Slayer Green Tea Lemonade receive?

1 flat scoop

22
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Our 3-blend is comprised of beans from which of the following countries?

Columbia, El Salvador, Brazil

23
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True or False: If a customer requests an iced tea to be made with a tea bag, you will steep the bag in 3 oz. of hot water per tea bag for 1 minute with a max of 6 oz of water unless otherwise requested.

3 oz of water = 1 tea bag

6 oz of water = 2 tea bags

True

24
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True or False: If a customer has a dairy allergy, we can substitute the Ice Cream Mix in any Blended Chai or Shake with an alternative milk to accommodate for their allergens!

True

25
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What is the target shot window for White Coffee?

7-12 seconds

26
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Build a Large Double Torture Freeze!

2 ounces of Chocolate Milk, Freeze, 1 flat scoop of Vanilla, 2 shots of espresso

27
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True or False: If a drink is ordered "Parfait Style" with flavor, you will build the drink in a mix cup to ensure proper flavor profile throughout the whole drink

True

28
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How many flat scoops of flavor does a Large Extra Sweet Zero Sugar Added Skinny White Chocolate Kicker get?

3

29
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What are Dutch Bros 3 core values?

Speed, Quality, Service

30
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How many scoops of flavor does a Small Extra Sweet Marmalade Shake receive?

3

31
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Where was Dutch Bros founded?

Grants Pass, Oregon

32
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How many flat scoops of flavor does a Medium Blended Zero Sugar Peach Black Tea get?

3

33
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How many scoops of flavor does a Small Iced Picture Perfect Zero Sugar Added White Chocolate Caramelizer get?

2

34
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How many scoops of flavor go into a Medium Iced Zero Sugar Added Almond Milk Caramelizer?

2

35
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Build a Large Blended White Chocolate and Passion Fruit Sparkling Soda

2 flat scoop of White Chocolate, 2 flat scoops of Passion Fruit, Soda to the 16 oz line, full cup of ice and blend!

36
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Build a Medium (24 oz) Cold Pour 9-1-1 with an Extra Shot!

2 flat scoops of Irish Cream, 7 shots of espresso, Topped of with Kick Me Milk

37
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What is the correct mix line for Kids Iced Drinks?

5

38
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If a customer orders Small CAN-Blended Rebel or Zero Sugar Blended Rebel, how many scoops of flavor would it get?

2

39
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How many scoops of flavor does a Large Iced Watermelon Rebel get?

2

40
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True or False: For a Toasted Nitro Cold Brew from a can, we always serve it in a large hot cup to accommodate for the expansion of the product when heated.

True

41
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True or False: When making a Toasted Cold Brew with Limitless Cold Brew, it is important to reduce cold brew by 1 oz to allow for expansion.

True

42
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True or False: Our Smoothies are dairy free.

True

43
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How many flat scoops of flavor do all Iced and Blended Lemonades get? What about Tea Lemonades?

1

44
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What is the correct temperature for a Not-So-Hot?

100

45
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A Cappuccino made with all froth is also known as a...

Dry Cappuccino

46
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What year was Dutch Bros founded?

1992

47
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True or False: If a customer requests a Cold Pour Sparkling Soda or Rebel, you will double the recipe for the appropriate size with no ice.

True

48
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True or false: The target shot window for Private Reserve and Decaf Coffee is 15-26 seconds.

True

49
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Who are the founders of Dutch Bros Coffee? (Select all that apply!)

Dane Boersma, Trav Boersma

50
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True or False: A Large Iced Lime Rebel Green Tea gets 2 flat scoops of flavor!

(Half Rebel & Half Tea)

True

51
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True or False: We always double cup any drink that's Extra Hot, all Hot Americanos, and all Hot Teas. We never double cup messy drinks or Cold Pours, unless otherwise requested.

True

52
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What do you do when a customer requests light ice?

Cut the ice amount in half and increase the mix line by half.

53
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How many flat scoops of flavor do Zero Sugar Added 9-1-1's get?

1

54
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A Small Shake receives ___ flat scoops.

A Medium Shake receives ___ flat scoops.

A Large Shake receives ___ flat scoops.

2, 3, 4

55
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True or False: Zero Sugar Added means we always use Nonfat Milk! For example, if a customer orders a "Zero Sugar Added Caramelizer," we will make it with Nonfat Milk.

False

56
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True or False: A Medium Blended Shark Attack Rebel (made with Rebel mix) contains 2 flat scoops of flavor and one flat scoop of Pomegranate float!

True

57
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Build a Small Light Iced Zero Sugar Added White Chocolate Double Torture.

2/3 scoop of Sugar Free Chocolate + 2/3 scoop of Sugar Free Vanilla + 2/3 scoop of Sugar Free White Chocolate, 4 shots of espresso, Kick Me Milk to the 12 oz line

58
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Build a Large Half-Sweet, Zero Sugar Added, Skinny, White Chocolate Double Torture with an Extra Shot!

1/3 scoop of Sugar Free White Chocolate, 1/3 scoop of Sugar Free Dark Chocolate, 1/3 scoop of Sugar Free Vanilla, 7 shots of Espresso, Nonfat Milk

59
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True or False: A Large Blended Orange Green Tea Lemonade gets 4 flat scoops of flavor!

False

60
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True or False: A Small Hot Extra Sweet Zero Sugar Added 9-1-1 gets three flat scoops of flavor.

False

61
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What non-caffeinated options do we offer?

Sparkling Sodas, Decaf Teas, Shake, Smoothies, Hot Cocoa, Steamers, Lemonade

62
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Build a Small Oat Milk Mocha Carburetor:

2 flat scoops of Dark Chocolate, 2 shots of Espresso, Oat Milk to the 8 oz line

63
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True or False: A Blended Palm Beach Green Tea Lemonade only receives one flat scoop of flavor.

True

64
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How many flat scoops of cream or alternative milks should go in an Americano, Cold Brew, Tea, Sparkling Soda, etc?

2 flat scoops

65
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In an Americano or Cold Brew, which of the following statements are true?

Light Cream = 1 ounce of cream, Regular amount of Cream = 2 ounces of cream, Extra Cream = 3 ounces of cream

66
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How many Tea Bags does a Large Hot Black Tea get?

2

67
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What is the standard temperature for a warm drink?

125-130

68
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How many flat scoops of flavor do all Iced and Blended Chais get?

1

69
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There are a few questions you should always ask before sending an order through if a customer orders a Nitro Cold Brew. What are they?

Would you like cream or flavor?, Would you like Soft Top on that?

70
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How many scoops of flavor does a Large Iced Dragon Slayer Lemonade receive?

1

71
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What dairy free options do we offer?

Oat Milk, Almond Milk, Coconut Milk

72
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Pre-batched product such as Iced Tea, Lemonade, or Limitless Cold Brew must be tossed after how many days?

7

73
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If a drink made with Chocolate Milk is ordered Zero Sugar Added, what milk will you use instead?

Kick Me Milk

74
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True or False: Our standard temperature for Extra Hot Drinks is 170-175 degrees.

False

75
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Build a Small Iced Double Torture Cold Brew with an Extra Shot!

1 flat scoop of Vanilla, 3 espresso shots, 2 flat scoops of Chocolate Milk, Limitless Cold Brew

76
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What flavor goes into a Double Torture?

Vanilla

77
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True or False: For Carburetors with additional shots added, we will always add the additional shots after blending.

True

78
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True or False: Both Annihilator and Kicker Freezes receive 2 flat scoops of Kick Me Milk, Freeze, and 1 flat scoop of flavor.

False

79
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Build a Small Decaf Caramelizer Carburetor

1 flat scoop of Caramel, 1 flat scoop of Dark Chocolate, 2 shots of Decaf Espresso, Chocolate Milk to the 6 oz line

80
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Build a Small Blended Zero Sugar Added White Chocolate Raspberry Soda:

1 flat scoop of SF Raspberry + 1 flat scoop of SF White Chocolate, Soda to the 8 oz line, full cup of ice, and blend!

81
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If your shots are running shorter than 15 seconds you need to adjust your grind to the ____ to be more _____

Right, Fine

82
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What flavor goes into an Annihilator?

Chocolate Macadamia Nut

83
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If a customer orders a dairy based drink "skinny," you will change the milk to what?

Nonfat

84
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Build a Large Iced Extra Sweet Honey Green Tea

2 flat scoops of Honey, Green Tea to the 16 oz line

85
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A Drizzle is a sauce hashtag and...

goes on top Soft Top or Whip, goes underneath sprinkles

86
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True or False: each scoop has the ability to measure liquid cane sugar that is equal to packets of raw sugar. For example: 1/4 of a scoop = 1 packet of raw sugar, 1/2 of a scoop = 2 packets of raw sugar, 3/4 of a scoop = 3 packets of raw sugar, and so on.

True

87
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True or False: ALL 9-1-1's with an Alternative Milk get 1 flat scoop of flavor because of the milk change.

False