SkillsUSA General Employebility

Ethics

Conduct or attitudes toward work or a philosophy dealing with rules of right or proper conduct.

Customer Service

When you consistently meet or exceed your customer’s expectations, you are said to have provided good service.

Shadowing

Observing someone you respect doing their job.

Resume

A document that many employers use to identify worker applicants’ qualifications for employment.

Perseverance

A worker who continues difficult tasks until they are completed.

Chronological Order

Jobs should be listed beginning with the most recent when completing the past employment section on a job application.

Employment Portfolio

A collection of work representing education, self-development, and career information about you.

Compromise

A settlement of differences between opposing sides in which each makes concessions.

Time Management

The process of directing and controlling activities with regard to the use of time.

Cultural Diversity

The mixing and blending of many people of different cultures who are involved in a similar activity or setting.

Long-term Goal

A goal that describes plans for retirement.

Entrepreneur

A person who organizes, operates, and assumes the risk for a business venture.

Communication

A process that includes a sender and a receiver each giving feedback to the other.

Critical Thinking

Active and critical are two varieties of this skill.

Work Ethic

Dean demonstrates honesty, trustworthiness, and self-discipline, which are characteristics of a good work ethic.

Organization Chart

The diagram or chart that shows how a company or business is organized.

Self-confidence

An individual who believes in and respects himself or herself has this skill.

Immediate Action

An item or task that requires immediate action.

Reliability

A worker who can be counted on to complete assigned tasks without constant supervision.

Gross Income

This term describes a person’s income before any deductions.