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Vocabulary terms and performance formulas related to responsibility accounting, ROI, residual income, and delivery performance metrics from Chapter 10.
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Decentralization
An organizational structure where top management is freed to concentrate on strategy, lower-level managers respond quickly to customers, and decision-making authority based on better information leads to job satisfaction and experience.
Responsibility Accounting
A system that links lower-level managers’ decision-making authority with accountability for outcomes, holding them responsible only for items they can control.
Responsibility Center
Any part of an organization whose manager has control over and is accountable for cost, profit, or investments.
Cost Center
A segment whose manager has control over costs, but not over revenues or investment funds.
Profit Center
A segment whose manager has control over both costs and revenues but not over investment funds.
Investment Center
A segment whose manager has control over costs, revenues, and investments in operating assets.
Return on Investment (ROI)
A performance measure calculated as Average operating assetsNet operating income.
Net Operating Income
Income before interest and taxes (EBIT).
Operating Assets
Assets including cash, accounts receivable, inventory, plant and equipment, and other productive assets.
Net Book Value
The value of depreciable assets most companies use to calculate average operating assets.
Margin
A component of ROI calculated as SalesNet operating income.
Turnover
A component of ROI calculated as Average operating assetsSales.
Residual Income
The net operating income earned above a minimum required return on operating assets, calculated as Net operating income−(Average operating assets×Minimum required rate of return).
Process Time
The only time during the production process considered to be value-added time.
Throughput Time
The total time from the start of production to when goods are shipped, calculated as Process time+Inspection time+Move time+Queue time.
Delivery Cycle Time
The amount of time between when a customer order is received and when the goods are shipped, calculated as Wait time+Throughput time.
Manufacturing Cycle Efficiency (MCE)
An efficiency measure calculated as Throughput timeValue-added time or Throughput timeProcess time.
Wait Time
The elapsed time between when an order is received and when production starts.