midterm

airport properties

It caters to the business traveler or leisure travelers with long "lay-over

all suites hotels

Its primary features is having extensive meeting facilities and large exhibition halls

Boutique hotels

It is known for its petite or intimate size, contemporary design, usually pet friendly hotel.

conference hotel

A hotel in which all rooms have a separate living room, guestroom, and kitchen facilities

extended stays

It is a serviced apartment complex that uses a hotel-style booking system

Extended stays

This caters to corporate travelers who are on long term assignment and desire more home like accommodations.

motels

a term used to indicate when a hotel provided ample parking space for its guest. They are located along the highway primarily catering to interstate travelers

RAC

The standard rate is also called a published rate. This is the price per room without discounts or extra

corporate rate

these are rate accorded for business guests who return regularly or add significant value to the hotel. These are businesses that drive volume to your property

government rate

These are discounted rate negotiated with the government organization

consortium rate

a negotiated /contracted rate between the hotels and travel agencies

advance

This rate plan is also known as an early-bird discount. It usually comes with a no-refund policy, which means that your hotel is guaranteed the revenue.

packages

a bundle of the room rate and add-ons (e.g. American plan, meeting package, wedding package, and others)

promotional rates

rate plans are great for increasing bookings during slow seasons

false

The current rating system used in the Philippines in categorizing hotels are De Luxe, 18 Class, Standard, Economy and Budget.

true

a minibar is a small refrigerator in a hotel room or cruise ship stateroom

true

Business Ethics and provision to PWDs are one of the categories used in rating hotels

false

Michelin star is an international standard used for grading hotels

true

One segments of tourism industry is the Travel Trade.

true

Travel Trade are the intermediaries or middlemen of the tourism industry

true

Room blocking refers to a group of rooms reserved for a specific customer usually for a set period of time

true

Reservation managers can also block rooms in case of temporary unavailability

true

Terms and conditions are accommodation agreements or any other related contracts entered into between the hotel and the guest pertaining to cancellations, no shows, rate, currency fluctuations., and commissions

true

Guests and clients must be informed to various terms and conditions set by accommodation establishment and should be written at the back of the brochure

true

A room nights are how many nights a room is booked from the hotel

false

The number of room nights is usually equal the number of attendees

true

Travel Agency is also referred to Travel Management Company

true

Tour Operators are Destination Management Company

true

Travel Agency is also referred to Travel Management Company

true

Tour Operators are Destination Management Company

commission

percentage of the accommodation price that is paid to travel agent for selling the accommodation. For examples, some hotels offer the agency 10% of the room rate.

deposit

money sent to hold the reservation for a specific amount of time.

chain

a group of hotels managed and/or own by one organization.

confirmation

written acknowledgement of reservation often indicated by a number or code

override

an additional commission paid by the supplier as sales incentive (see comission)

value added tax

government-imposed taxed added to price and common in any countries

group bookings

a set of rooms set aside for groups of ten or more people and negotiated at a special price.

guarantee

hold status of reservation either by a cash deposit or credit card number. Cash deposit or credit card number given by the client so that the hotel will guarantee to keep the room available after the normal check-in deadline.

meal plan

inclusive packages offered by hotels for meals plus sleeping room.

no show

the status of a reservation when the guest does not arrive by the check- in deadline. Many hotels will charge the price of the least one night's stay as no-show charge on the person's credit card.

occupancy

from the agent's perspective, the rate charged per person. May be charged as single or double (e.g. single occupancy, double occupancy, etc.) from the hotel's perspective, occupancy means the number of guests the hotel is accommodating on the given night (e.g. 80% occupancy of a 400 room hotel would be 320 rooms sold)