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Encounter Form: What is the purpose of the encounter form?
To organize session information and help complete documentation later.
Encounter Form Confidentiality: Why are only patient initials used on the encounter form?
To protect confidentiality.
Encounter Form Demographics: What student information is included on the form?
Initials, age, grade, and phone number.
Encounter Form Screeners: Name one screener listed on the encounter form.
PHQ, GAD, CDI, or SCARED.
Encounter Form Behavioral Health: What behavioral health topics are included on the form?
Smoking, alcohol use, family support, and self-regulation.
Encounter Form Customization: Can therapists customize the encounter form?
Yes.
MRN Abbreviation: What does MRN stand for?
Medical Record Number.
MRN School Code: What do the first letters of an MRN represent?
School identifier.
MRN Grade Code: What can the grade digits in an MRN represent?
Current grade level.
MRN Student Number: Does the final cumulative number stay the same over time?
Yes.
MRN Confidentiality: Do schools have access to MRN codes?
No.
Screening Order: In school settings, which screener should usually come first: PHQ or GAD?
PHQ.
PHQ Priority: Why is PHQ prioritized before GAD in schools?
Because of suicide-risk Question 9.
Child Anxiety Screener: What anxiety screener is preferred for younger children?
SCARED.
Child Depression Screener: What depression screener can be used for younger children?
CDI (Child Depression Inventory).
Pre-Contemplation Stage: What happens in pre-contemplation?
The client is not yet considering change.
Pre-Contemplation Error: What is a common therapist mistake in pre-contemplation?
Assuming the client already sees a problem.
Contemplation Stage: What happens in contemplation?
The client is thinking about change but not committed.
Preparation Stage: What happens in preparation?
The client brainstorms possible steps toward change.
Preparation Planning: Why shouldn’t therapists rush into solutions during preparation?
Ideas need realistic planning and support.
Action Stage: What happens in action?
The client actively makes changes.
Action Risk: Why is action vulnerable without support?
Clients may try to change alone.
Maintenance Stage: What happens in maintenance?
The client works to sustain changes long-term.
Maintenance Timeline: How long can complex change take to stabilize?
2–3 years.
Relapse Stage: What is relapse in this model?
Returning to old patterns or changing course.
Relapse Meaning: Does relapse mean failure?
No, it often means re-entering the change cycle.
Homeostasis: What is homeostasis in family systems?
A pull back toward familiar patterns.
Family Reinforcement: Why can families unintentionally maintain unhealthy behavior?
Old roles and habits reinforce it.
Family Therapy Role: Why is family therapy useful during behavior change?
The whole system must adapt.
Change Support Question: What should therapists ask about change efforts?
Who else needs to know or be involved?
Trans-Theoretical Focus: What does the trans-theoretical model focus on?
How clients move between stages of change.
Family Therapy Sweet Spot: What is the “sweet spot” for family therapists in this model?
Understanding what helped movement between stages.
MI Meaning: What does MI stand for?
Motivational Interviewing.
MI Goal: What is the goal of MI?
Elicit motivation and support change collaboratively.
OARS Meaning: What does OARS stand for?
Open questions, Affirmations, Reflective listening, Summarizing.
OARS Open Questions: Why avoid yes/no questions in MI?
They limit conversation.
OARS Affirmations: What is an affirmation?
Recognizing strengths and effort.
OARS Reflective Listening: What is reflective listening?
Checking that what you heard matches what the client meant.
OARS Reflective Benefit: Why is reflective listening powerful?
It builds trust and deepens discussion.
OARS Summarizing: What is summarizing?
Highlighting the main takeaways.
OARS Closing Question: What end-of-session question supports summarizing?
“What stood out to you today?”
DEARS Meaning: What does DEARS stand for?
Developing discrepancies, Expressing empathy, Amplifying ambivalence, Rolling with resistance, Supporting self-efficacy.
DEARS Discrepancy: What is developing discrepancy?
Exploring the gap between current behavior and desired goals.
DEARS Goal Setting: Why should goals be realistic in MI?
Early success builds momentum.
DEARS Empathy: What is expressing empathy?
Showing compassion without assuming identical experience.
DEARS Caution: Why avoid saying “I know exactly how you feel”?
You do not fully know their experience.
DEARS Ambivalence: What is ambivalence?
Feeling torn about whether to change.
DEARS Resistance: What is rolling with resistance?
Reducing struggle instead of arguing.
DEARS Resistance Meaning: According to the training, resistance often means what?
The therapist has an agenda the client does not share.
DEARS Self-Efficacy: What is self-efficacy?
Belief in one’s ability to change.
DEARS Self-Efficacy Benefit: Why support self-efficacy?
Change lasts longer when clients own it.
Customer Client Type: What is a customer client?
Knows there is a problem and wants to help solve it.
Complainant Client Type: What is a complainant client?
Sees a problem but thinks others must fix it.
Visitor Client Type: What is a visitor client?
Doesn’t see a problem or need for therapy.
Client Type Adaptation: Why must therapists adapt to client type?
Different readiness levels need different approaches.
Visitor Engagement: Why thank visitors for attending?
They chose to show up despite reluctance.
Visitor Need: What do visitors often need restored first?
Agency and voice.
Complainant Focus: What should therapy focus on with complainants?
What they can control.
Complainant Communication: What communication style helps complainants?
“I statements.”
Speaker-Listener Process: How does the speaker-listener tool work?
One person speaks briefly; the other reflects back before responding.
Speaker-Listener Purpose: Why use speaker-listener tools?
To slow conflict and improve listening.
MEDSTAT Meaning: What does MEDSTAT stand for?
Miracle, Exceptions, Differences, Scaling, Timeout, Accolade, Task.
MEDSTAT Exceptions: What is an exception question?
When did the problem happen less or not at all?
MEDSTAT Differences: What are “differences that make a difference”?
Contextual details linked to success.
MEDSTAT Scaling: What is scaling?
Rating progress on a 1–10 scale.
MEDSTAT Scale Design: Why should 10 not equal the miracle outcome?
Goals should feel reachable.
MEDSTAT Timeout: What is timeout?
A brief pause for reflection.
MEDSTAT Accolade: What is an accolade?
Affirming progress and effort.
MEDSTAT Task: What is a task?
A realistic between-session action step.
Goal Breakdown: If a client proposes step 10, what should you ask?
What step 1 would look like.
Previous Attempts: Why ask about past attempts?
Previous efforts guide better planning.
Pace of Change: Why not rush behavior change?
Meaningful change often takes multiple sessions.
Success Definition: What deserves more credit in therapy?
Maintenance and plateaus as real success.
Integrated Care Value: Why is integrated care valuable in medical settings?
It makes behavioral health accessible and natural.
Medical Barrier: What barrier historically exists in medicine?
Mental health stigma.
Integrated Care Settings: Where has integrated care been implemented successfully?
Pediatrics, family medicine, NICU, rehab, cardiac care, and more.
Integrated Care Cost Benefit: Why is integrated behavioral health cost-effective?
It improves outcomes and can reduce larger healthcare costs.