influence, power, and politics

influence

ability to use social forces to affect the behavior of others

power

use of some aspect of a work relationship to compel another to perform a certain action despite resistance

organizational politics

self-serving actions designed to affect the behavior of others to achieve personal goals

assertiveness

direct but not forceful

ingratiation

being smooth with it

rationality

being logical

sanctions

enforcing a rule/ punishment stopping one from wanting to do that behavior

upward appeals

get someone who is also a higher-up to back you up

exchanges

doing something in return

blocking

preventing someone from getting what they want to get what you want

coalitions

get crowds of people to be on your side

organizational power

power derived from a person's position in an organization and from control over important resources afforded in that position

individual power

power derived from personal characteristics that are of value to the organization

power bases

coercive, reward, legitimate, expert, referent

coercive

typical idea of power; threatening and punish people

reward

have power by having something someone wants

legitimate

because of your title/ role you have more power

expert

people with higher degrees and studied a long time

referent

well respected and liked and there's power that comes from that

power corollary

concept that for every exercise of power, there is a tendency for the subject to react with a return power play

empowerment

process by which organizational members can increase their sense of power and personal control in the work setting

functional politics

political behaviors that help the organization to attain its goals

dysfunctional politics

political behaviors that detract from the organization's ability to attain its goals

political behavior

any self-serving behavior

whistle-blowing

political behavior whereby an employee criticizes company policies and practices to persons outside of the organization

ambiguity

make things clear for everyone

resources

resources available to employees -> if not they will start competing with each other

climate

some organizations are a lot more toxic than others. some silence employees and others encourage them

promotions and performance

clear and transparent "this person got this promotion for this reason"

rewards

reward the skill, task and performance -> do not reward the political behavior