SCM 340 Chap 10

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Last updated 2:39 AM on 4/10/26
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43 Terms

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1. All of the following are types of examples of organizations from which software or its components can be procured EXCEPT:

Answer: hardware companies

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2. ________ help companies develop custom information systems for internal use, or they develop, host, and run applications for customers.

Answer: IT services firms

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3. Off-the-shelf software systems that cannot be modified to meet specific needs are called:

Answer: turnkey systems

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4. A(n) ________ system is a system that integrates individual traditional business functions into modules so that a single transaction occurs seamlessly.

Answer: ERP

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5. Which of the following is NOT true about ERP systems?

Answer: IT is easier to integrate data using a best-of-breed strategy

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6. Using different software products from different sources to capitalize on strengths is referred to as:

Answer: best-of-breed strategy

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7. Software-as-a-Service uses a(n) ________ model.

Answer: utility computing

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8. Open source software is different because:

Answer: the source code is freely available

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9. When the task requires custom support, companies should turn to:

Answer: IT services firms

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10. When the supported task is generic, companies should turn to:

Answer: packaged software producers

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11. For complete systems that cross functional boundaries, companies should turn to:

Answer: enterprise-wide solutions

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12. When the supported task is generic, but cost is an issue, companies should turn to:

Answer: open source software

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13. The procurement of products/services from an outside vendor is called:

Answer: outsourcing

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14. How many processes does the project procurement management knowledge area include?

Answer: three

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15. Which of the following is a process in the project procurement management knowledge area?

Answer: Plan procurement management

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16. Plan procurement management is part of the ________ process group.

Answer: planning

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17. Conduct procurements is part of the ________ process group.

Answer: executing

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18. Control procurements is part of the ________ process group.

Answer: monitoring and controlling

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19. The process ________ involves determining which needs can be met by external acquisition.

Answer: Plan procurement management

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20. Which of the following is NOT another name for an RFP?

Answer: Request for acquisition

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21. The key technique used in procurement planning is:

Answer: make-or-buy analysis

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22. A contract where the supplier is bound to the price is called:

Answer: fixed price contract

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23. Under a cost-reimbursable contract:

Answer: indirect costs are typically billed as a percentage of direct costs

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24. A contract involving payment for actual cost plus a fee is called:

Answer: cost-reimbursable contract

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25. Under a ________, vendors provide an hourly rate and estimate of time/materials.

Answer: time and materials contract

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26. Only when requirements are detailed, suppliers use a:

Answer: fixed price contract

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27. For a ________, requirements should include review points and progress checks.

Answer: time and materials contract

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28. ________ costs are incurred in providing the product/service.

Answer: direct

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29. ________ costs are part of doing business.

Answer: indirect

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30. ________ costs is another term for overhead costs.

Answer: indirect

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31. A(n) ________ addresses managing vendors and procurement documents.

Answer: procurement management plan

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32. A(n) ________ describes the product/service being sought.

Answer: SOW

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33. Statements of work:

Answer: tend to be revised as they move through the procurement process

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34. Which is NOT an output of planning purchases/acquisitions?

Answer: market research

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35. The most common procurement document is:

Answer: RFP

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36. An RFP:

Answer: often becomes a part of the final contract

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37. Which is NOT part of an RFP?

Answer: stakeholder section

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38. What is NOT true about evaluation criteria?

Answer: they focus on quality only

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39. A method to quantitatively compare vendor proposals is:

Answer: weighting system

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40. A system eliminating vendors based on minimum criteria is:

Answer: screening system

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41. Another term for independent estimates is:

Answer: should-cost estimates

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42. The process of buyer and vendor discussing and agreeing on contract terms is:

Answer: contract negotiation

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43. Ensuring procured products meet standards is called:

Answer: control procurements