managging citizens

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Last updated 1:42 PM on 6/5/26
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20 Terms

1
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admistrative burden what

117

2
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book adm burden

117

3
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different with red tape: adm burden

117

4
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adm burder is everywhere

117

5
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diagnoze first

118

6
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diagnose (adm burden) : a new program

118 119

7
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diagnoze: a existing program = learning cost

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8
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diagnoze: a existing program = = compliance cost

120

9
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adm burden: diagnoze: a existing program = pyschological cost

120

10
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adm: unlekely disapearing

121

11
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adm: unlekely disapearing : debt aid buddy

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12
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fine line betwween helping and taking over from the government

122

13
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same citizens: different understanding (inl)

122

14
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NPM:

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15
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NPM/ case in point

123

16
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NPG

123-124

17
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NPG: is citizen participation always something to strive for

124

18
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NPG: how do directors feel about different form of civic participation

125

19
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NPG: impactful in different adminstrative traditions

125

20
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NPG: the dark side of coproduction

126