Manufacturing and Quality Management Concepts

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These flashcards cover important terminology and concepts related to manufacturing, labor classification, quality management, and process improvement methodologies.

Last updated 4:18 AM on 4/28/26
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26 Terms

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Direct Labor

Labor that can be directly attributed to the production of goods or services.

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Indirect Labor

Labor that supports the production process but is not directly involved.

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5S Methodology

A system for organizing spaces so work can be performed efficiently, including steps for sorting, setting in order, shining, standardizing, and sustaining.

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Quality Standards

Criteria that must be met to ensure quality consistency and compliance in products and processes.

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KPI (Key Performance Indicator)

A measurable value that demonstrates how effectively a company is achieving key business objectives.

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Metrics

Standards of measurement used to evaluate performance and guide improvements.

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Lean Principles

Approaches focused on reducing waste and improving efficiency throughout an organization.

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Cycle Time

The total time required to complete a product from start to finish.

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Production Cost Per Unit

The total cost incurred to produce one unit of product, including materials, labor, and overhead.

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First Pass Yield

The percentage of products manufactured correctly without rework.

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Continuous Improvement

An ongoing effort to enhance products, services, or processes through incremental improvements.

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ISO 9001

An international standard that specifies requirements for a quality management system.

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Value Stream Mapping

A visual tool used to analyze and design the flow of materials and information required to bring a product or service to a consumer.

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Total Quality Management (TQM)

A management approach to long-term success through customer satisfaction, involving all employees in improving processes.

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Kaizen

A philosophy that focuses on continuous improvement throughout all aspects of life.

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Throughput

The total amount of product completed in a set time period.

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Production Attainment

A KPI focusing on the percentage of production goals achieved.

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Quality Control (QC)

The process of ensuring products meet specified quality standards before reaching the customer.

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Quality Assurance (QA)

A means of ensuring that the quality requirements will be fulfilled.

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Scrap Rate

A measure of defects produced in manufacturing.

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Output per Labor Hour

A metric that indicates the efficiency of labor utilization.

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Delivery Performance

A metric used to measure the effectiveness of a supply chain's response to customer demands.

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Indirect Costs

Costs that cannot be directly traced to a product or service, often ongoing expenses.

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Cleaning (Shine)

The step in the 5S methodology referring to maintaining cleanliness in the workplace.

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Organizing (Set in Order)

The 5S step that emphasizes arranging tools and materials for efficiency.

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Sustaining

The practice of maintaining improvements made during the 5S process.