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A set of 10 question and answer flashcards covering the definitions, types, approaches, and processes of problem-solving as introduced in COS 102.
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What is the definition of a problem according to the lecture notes?
A problem is a situation or question that requires a solution.
What are the two types of problems identified in the COS 102 notes?
Routine problems and Non-routine Problems.
How are routine problems defined?
They are problems that are well-defined, have a clear solution path and can be solved using established procedures, formulas, or algorithms.
What are three examples of routine problems mentioned in the transcript?
Mathematical calculation, technical troubleshooting, and everyday task.
What characterizes non-routine problems?
They are poorly defined, lack a clear solution path and can only be solved through creative thinking, critical analysis, and innovative solutions.
What are three examples of non-routine problems according to the text?
Designing a marketing campaign for a new product, resolving ethical dilemma, and writing a persuasive essay.
What are the three approaches for solving routine problems?
1) following the process step-by-step, 2) Applying known formulas or rules, and 3) Using tools & resources designed for the specific problem.
What are the strategies for approaching non-routine problems?
1) Breaking them into smaller bits, 2) Brainstorming and generating multiple solutions, 3) Evaluating and refining ideas, and 4) Collaborating with others to gain diverse perspectives.
What are the first three steps of the Problem-Solving process?
a) Identify the problem, b) Gather information, and c) Generate possible solutions.
What are the final four steps of the Problem-Solving process?
d) Evaluate solutions, e) Choose the best solution, f) Implement the solution, and g) Review the result.