mgmt 340 exam 2 free response

Compare and contrast groupthink and groupshift.

groupthink is when individuals in a group feel pressured to agree with the rest of the group.

groupshift is when the group decision is different than what one person would have decided on their own.

Describe cohesiveness as a property of groups. How can a group be made more cohesive?

refers to the degree to which members are attracted to each other and motivated to stay in the group. It is a critical property because it influences group productivity

How can organizations create team players?

through selection (during hiring process), training (workshops to enhance team player skills), or rewards (incentives to encourage employees)

Explain how tone differences can lead to emotional misconceptions during cross-cultural interactions.

tone differences lead to misconceptions because people often mistake a speaker's cultural style for their actual mood or intent. For example, a tone intended to be clear or professional in one culture may be wrongly perceived as aggressive or cold in another. it can cause confusion, lack of trust, lower morale.

Describe the bases of formal power.

its based on an individuals position in a company and their ability to reward or declare formal authority.