Solving customer problems

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Last updated 7:06 PM on 5/20/26
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4 Terms

1
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Q: What is true customer service?

A: Solving the customer’s actual problem.

2
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Q: Why is friendliness alone not enough?


A: The customer’s problem still needs to be solved.

3
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Q: Why do businesses lose customers?

A: Poor service and failure to solve problems.

4
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Q: What causes unproductivity to spread?

A: Irresponsible actions create domino effects.