T-Mobile Prepaid Services and Rebellion Activation

This set of vocabulary flashcards covers the primary concepts, plan differences, and activation procedures for T-Mobile prepaid services as discussed in the lecture notes.

Connect Prepaid

A low-cost prepaid option designed to provide basic smartphone service at the lowest possible monthly price.

T-Mobile Prepaid Unlimited

A higher price point prepaid plan that provides more benefits and a true unlimited data experience up to $50$ gigabytes of premium data.

Premium Data Threshold

The limit set at $50$ gigabytes for T-Mobile Prepaid Unlimited where data speeds may slow down after being reached.

Connect Prepaid Domestic Roaming

An inclusion of $100$ megabytes of domestic roaming, with no international data roaming in North America.

Five-year price guarantee

A benefit included with the T-Mobile Prepaid Unlimited plan that guarantees the price for five years.

Deposit

A cost that refers specifically to what is required to get lines added or activated for new or existing customers.

Down payment

An upfront cost that refers specifically to the purchase of devices and accessories.

Soft credit check

A credit inquiry mentioned in the policy that allows for potential activations without a traditional hard credit impact.

Well qualified customer

A status achieved after making $12$ on-time payments on a prepaid plan, allowing the customer to switch to postpaid with significantly lower upfront costs.

Prepaid conversion

A retention strategy used when a customer attempts to cancel a postpaid account, offering them a move to a prepaid plan instead.

Fetch

A tool and resource that can be used to build charts and compare the differences between different prepaid plans.

Rebellion

The system accessed through Tapestry used to complete SIM-only activations and device setups for prepaid customers.

IMEI and SKU validation

A step in the activation process where the SIM card is scanned using the Remos camera and validated in the system.

Primary place of use

The section in the account setup where the customer's ZIP code is entered and validated against an original address.

Account PIN

A security code selected by the customer to help validate their account or reset it if they forget their credentials.