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Social Psychology
The scientific study of how a person’s thoughts, feelings, and behaviors are influenced by the real, imagined, or implied presence of others
Social Influence
Process through which others directly or indirectly influence thoughts, feelings, and behaviors
Conformity
Changing one’s behavior to match that of other people
Asch’s Study
Experiment showing people conform to group pressure even when the group is wrong
Collectivist Cultures
Cultures that show higher levels of conformity
Online Conformity
Cultural differences in conformity disappear when done online
Groupthink
Prioritizing group harmony over accurate decision-making
Illusion of Invulnerability
Belief that the group cannot fail
Deindividuation
Loss of self-awareness and sense of identity in a group
Group Polarization
Strengthening of group beliefs through discussion
Compliance
Changing behavior due to a direct request
Foot-in-the-Door Technique
Agreeing to a small request increases likelihood of agreeing to a larger one
Door-in-the-Face Technique
Refusing a large request increases likelihood of agreeing to a smaller one
Norm of Reciprocity
Belief that favors should be returned
Lowball Technique
Gaining commitment then increasing the cost
That’s-Not-All Technique
Adding bonuses before a decision is made to increase compliance
Obedience
Changing behavior due to an authority figure’s command
Milgram Experiment
Study showing people obey authority even when actions conflict with morals
Social Facilitation
Improved performance on easy tasks when others are present
Social Impairment
Worse performance on difficult tasks when others are present
Social Loafing
Reduced effort when working in a group
Attitude
A positive or negative evaluation of a person, object, or idea
Affective Component
Emotional part of an attitude
Behavioral Component
Actions toward the attitude object
Cognitive Component
Thoughts and beliefs about the attitude object
Attitudes and Behavior
Attitudes are often poor predictors of behavior
Direct Contact
Attitude formation through personal experience
Direct Instruction
Attitudes learned from authority figures
Vicarious Conditioning
Attitudes learned by observing others
Persuasion
Process of changing beliefs, opinions, or actions
Source
The person delivering the message; credibility matters
Message
The clarity and organization of the argument
Target Audience
The group being persuaded; younger people are more susceptible
Elaboration Likelihood Model
Explains how persuasion leads to attitude change
Central Route Processing
Focus on the content of the message
Peripheral Route Processing
Focus on external factors like appearance
Cognitive Dissonance
Discomfort from conflicting attitudes and behaviors
Reduce Dissonance
Change behavior, justify behavior, or add new beliefs
Social Cognition
How people think about the social world
Impression Formation
Creating first impressions of others
Primacy Effect
First impressions have a lasting impact
Social Categorization
Placing people into groups based on traits
Implicit Personality Theory
Assumptions about how traits are related
Attribution
Explaining behavior of oneself or others
Situational Cause
Behavior explained by external factors
Dispositional Cause
Behavior explained by internal traits
Fundamental Attribution Error
Overestimating personality and underestimating situation in others
Actor-Observer Bias
Attributing own behavior to situation and others to personality
Just-World Hypothesis
Belief that people get what they deserve
In-group
Group you identify with
Out-group
Group you do not identify with
Realistic Conflict Theory
Competition leads to prejudice
Scapegoating
Blaming a weaker group for problems
Social Cognitive Theory
Prejudice is learned through observation and experience
Social Identity Theory
Sense of self based on group membership
Self-Fulfilling Prophecy
Expectations influence behavior to make them come true
Stereotype Vulnerability
Awareness of stereotypes affects behavior
Equal Status Contact
Groups of equal status reduce prejudice through interaction
Jigsaw Classroom
Cooperative learning reduces prejudice
Interpersonal Attraction
Liking or desire for a relationship
Proximity
Physical closeness increases attraction
Similarity
Shared traits increase attraction
Reciprocity of Liking
We like people who like us
Intimacy
Emotional closeness in a relationship
Passion
Physical attraction in a relationship
Commitment
Decision to maintain a relationship
Aggression
Behavior intended to harm others
Frustration-Aggression Hypothesis
Frustration leads to aggression
Biological Factors of Aggression
Amygdala, hormones, and neurotransmitters influence aggression
Instrumental Aggression
Aggression used to achieve a goal
Emotional Aggression
Impulsive aggression driven by emotion
Social Role
Expected behavior for a position
Stanford Prison Experiment
Study showing roles influence behavior
Prosocial Behavior
Behavior intended to help others
Altruism
Helping others without expecting a reward
Bystander Effect
People are less likely to help in a group
Diffusion of Responsibility
Responsibility is spread among group members
Noticing
Recognizing a situation as needing attention
Interpreting
Understanding it as an emergency
Responsibility
Deciding to take action