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Market Research
Исследование рынка - the gathering and analysis of information on the size, location, and makeup of a product market
to conduct market research
проводить исследование рынка -
churn rate
уровень оттока клиентов/покупателей - it is the percentage of customers who stop using a product or service over a certain period.
consumer insights
понимание потребностей потребителей - Consumer insights are deeper insights drawn from data about customers: their preferences, behaviors and motivations.
to carry out an analysis
проводить анализ - to examine something carefully
Consumer journey map (CJM)
карта путешествия потребителя - the consumer journey map is the entire experience a customer has with a brand—from the first time they hear about it to when they make a purchase and beyond.
to gather information
собирать информацию -
Customer retention
удержание клиентов - Customer retention is all about the efforts a company makes to keep its customers happy and coming back for more
Qualitative data
качественные данные - it is non-numerical info that gives insight into consumers' opinions, motivations, and behaviors
to conduct a survey
проводить исследование - do or carry out a questionnaire to get more information
data collection
Сбор данных - Data collection is how you gather info to answer research questions.
Secondary data
вторичные данные - it is a set of standardized questions aimed at gathering specific information from users consistently
Desk research
вторичное исследование - also known as secondary research, is all about summarizing and pulling together existing data.
Questionnaire
анкета - it is a set of standardized questions aimed at gathering specific information from users consistently
Focus group
фокус-группа - it is a small, moderated discussion where people talk about a specific topic
Quantitative data
количественные данные - it is numerical info collected through structured methods like surveys and experiments
Heat map
тепловая/цветовая карта - is a visual way to represent data using different colors to show varying values
Market saturation
насыщение/насыщенность рынка - occurs when a market is fully served by a product, leaving no room for growth
Primary data
первичные данные - it is data you collect yourself specifically for your research
Market share
доля рынка - refers to the percentage of total sales a company or product holds in a market
Target audience
целевая аудитория - it is the specific group of people a business aims to reach with its products, services, or marketing efforts
Open-ended question
открытый вопрос - a type of inquiry that allows for a wide range of possible responses and encourages participants to provide detailed, unrestricted answers
DIY (Do It Yourself) Market Research
самостоятельное исследование рынка - it is a great way to conduct your own research because all you need to do is go out and talk to people
Feasibility Study
технико-экономическое обоснование - it is a preliminary analysis of a project or product to determine its ability to be successfully implemented
Respondent
опрашиваемый, участник опроса - someone who answers, or responds to, a survey - ответчик
Benchmarking
бенчмаркинг/ сравнительный анализ - is a critical practice in market research that involves comparing a company's processes, performance metrics, products, and services against those of leading competitors or industry standards - бенчмаркинг/ сравнительный анализ
Key Performance Indicators (KPIs)
ключевые показатели эффективности - the quantifiable metrics a company uses to evaluate progress toward critical success factors - ключевые показатели эффективности
A Niche Market
нишевый рынок - a smaller part of a larger market in which customers have more specific needs and wants - нишевый рынок
Unique Selling Proposition (USP)
уникальное торговое предложение - a strategy of differentiating a product by communicating its unique attributes; often becomes the common theme or slogan in the entire advertising campaign
Emerging Markets
растущие рынки в процессе становления - refer to economies that are in the process of rapid growth and industrialization - растущие рынки в процессе становления
Marketing research
маркетинговые исследования - The process of gathering and analysing information about customers, competitors, and market trends to inform marketing strategies.
retention rate
уровень удержания (покупателей, клиентов) - the rate of preservation; withholding customers