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social psychology
the scientific study of how we think about, influence, and relate to one another.
attribution theory
the theory that we explain someone's behavior by crediting either the situation or the person's disposition.
fundamental attribution
error the tendency for observers, when analyzing others' behavior, to underestimate the impact of the situation and to overestimate the impact of personal disposition.
role
a set of expectations (norms) about a social position, defining how those in the position ought to behave.
cognitive dissonance theory
the theory that we act to reduce the discomfort (dissonance) we feel when two of our thoughts (cognitions) are inconsistent. For example, when we become aware that our attitudes and our actions clash, we can reduce the resulting dissonance by changing our attitudes.
norms
understood rules for accepted and expected behavior. Norms prescribe "proper" behavior.
conformity
adjusting our behavior or thinking to coincide with a group standard.
normative social influence
influence resulting from a person's desire to gain approval or avoid disapproval.
social facilitation
improved pertormance on simple or well-learned tasks in the presence of others.
social loafing
the tendency for people in a group to exert less effort when pooling their efforts toward attaining a common goal than when individually accountable.
group polarization
the enhancement of a group's prevailing inclinations through discussion within the group.
deindividuation
the loss of self-awareness and self-restraint occurring in group situations that foster arousal and anonymity.
groupthink
the mode of thinking that occurs when the desire for harmony in a decision-making group overrides a realistic appraisal of alternatives.
Culture
the enduring behaviors, ideas, attitudes, values, and traditions shared by a group of people and transmitted from one generation to the next.
prejudice
an unjustifiable (and usually negative attitude toward a group and its members. Prejudice generally involves stereotyped beliefs, negative feelings, and a predisposition to discriminatory action.
stereotype
a generalized (sometimes accurate but often overgeneralized beliet about a group of people.
discrimination
unjustifiable negative behavior toward a group and its members.
just-world phenomenon
the tendency for people to believe the world is just and that people therefore get what they deserve and deserve what they get.
ingroup
"us"-people with whom we share a common identity.
outgroup
"them"-those perceived as different or apart from our ingroup.
ingroup bias
the tendency to favor our own group.
scapegoat theory
the theory that prejudice offers an outlet for anger by providing someone to blame.
other-race effect
the tendency to recall faces of one's own race more accurately than faces of other races. Also called the cross-race effect and the own-race bias.
aggression
any physical or verbal behavior intended to harm someone physically or emotionally.