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These flashcards cover key concepts and terminologies in management, including processes, theories, and roles.
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Management
The process of planning, organizing, leading, and controlling resources to achieve organizational goals.
Managerial Roles
The various roles that a manager takes on in an organization, including interpersonal, informational, and decisional roles.
Planning
The process of setting objectives and determining a course of action for achieving those objectives.
Decision Making
The process of choosing among alternatives to guide organizational actions.
Management by Objectives (MBO)
A management model that aims to improve an organization's performance by clearly defining objectives.
Organizing
The process of arranging resources and tasks to achieve objectives.
Authority and Responsibility Relationships
The connection between who makes decisions (authority) and the obligations to carry them out (responsibility).
Centralization
The concentration of decision-making authority at higher levels in an organization.
Decentralization
The distribution of decision-making authority closer to the operational levels of an organization.
Motivation
The process that initiates, guides, and maintains goal-oriented behaviors.
Herzberg's Two-Factor Theory
A theory that proposes that job satisfaction and dissatisfaction arise from two different sets of factors, hygiene factors and motivators.
Leadership Theories
Concepts that explain how to motivate, influence, and direct people within groups.
Communication Barriers
Obstacles to effective communication that can hinder the sharing of information.
Controlling Process
The process of monitoring performance, comparing it with goals, and taking corrective action as needed.
Resistance to Change
The reluctance of individuals or groups to adapt to change.
Management of Change
The approach to transitioning individuals, teams, and organizations to a desired future state.