Management Concepts and Processes

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These flashcards cover key concepts and terminologies in management, including processes, theories, and roles.

Last updated 5:21 AM on 4/10/26
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16 Terms

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Management

The process of planning, organizing, leading, and controlling resources to achieve organizational goals.

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Managerial Roles

The various roles that a manager takes on in an organization, including interpersonal, informational, and decisional roles.

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Planning

The process of setting objectives and determining a course of action for achieving those objectives.

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Decision Making

The process of choosing among alternatives to guide organizational actions.

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Management by Objectives (MBO)

A management model that aims to improve an organization's performance by clearly defining objectives.

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Organizing

The process of arranging resources and tasks to achieve objectives.

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Authority and Responsibility Relationships

The connection between who makes decisions (authority) and the obligations to carry them out (responsibility).

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Centralization

The concentration of decision-making authority at higher levels in an organization.

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Decentralization

The distribution of decision-making authority closer to the operational levels of an organization.

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Motivation

The process that initiates, guides, and maintains goal-oriented behaviors.

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Herzberg's Two-Factor Theory

A theory that proposes that job satisfaction and dissatisfaction arise from two different sets of factors, hygiene factors and motivators.

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Leadership Theories

Concepts that explain how to motivate, influence, and direct people within groups.

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Communication Barriers

Obstacles to effective communication that can hinder the sharing of information.

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Controlling Process

The process of monitoring performance, comparing it with goals, and taking corrective action as needed.

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Resistance to Change

The reluctance of individuals or groups to adapt to change.

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Management of Change

The approach to transitioning individuals, teams, and organizations to a desired future state.