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person perception
how we form impressions of ourselves and others, including attributions of behavior.
attribution theory
The theory of how people explain others' behavior—for example, by attributing it either to internal dispositions (enduring traits, motives, and attitudes) or to external situations.
fundamental attribution error
the tendency for observers, when analyzing another's behavior, to underestimate the impact of the situation and to overestimate the impact of personal disposition
actor-observer bias
the tendency for those acting in a situation to attribute their behavior to external causes, but for observers to attribute others' behavior to internal causes.
prejudice
an unjustifiable (and usually negative) attitude toward a group and its members. Prejudice generally involves stereotyped beliefs, negative feelings, and a predisposition to discriminatory action.
stereotype
a generalized (sometimes accurate but often overgeneralized) belief about a group of people
Discrimination
unjustifiable negative behavior toward a group and its members
just-world phenomenon
the tendency for people to believe the world is just and that people therefore get what they deserve and deserve what they get
social identity
the "we" aspect of our self-concept; the part of our answer to "Who am I?" that comes from our group memberships
ingroup
"Us"—people with whom we share a common identity.
Outgroup
"them" - those perceived as different or apart from our ingroup
ingroup bias
the tendency to favor our own group
scapegoat theory
the theory that prejudice offers an outlet for anger by providing someone to blame
other-race effect
the tendency to recall faces of one's own race more accurately than faces of other races
attitudes
feelings, often influenced by our beliefs, that predispose us to respond in a particular way to objects, people, and events
foot-in-the-door phenomenon
the tendency for people who have first agreed to a small request to comply later with a larger request
role
a set of expectations (norms) about a social position, defining how those in the position ought to behave
cognitive dissonance theory
the theory that we act to reduce the discomfort (dissonance) we feel when two of our thoughts (cognitions) are inconsistent. For example, when our awareness of our attitudes and of our actions clash, we can reduce the resulting dissonance by changing our attitudes
persuasion
changing people's attitudes, potentially influencing their actions.
peripheral route persuasion
occurs when people are influenced by incidental cues, such as a speaker's attractiveness
central route persuasion
occurs when interested people focus on the arguments and respond with favorable thoughts
norms
a society's understood rules for accepted and expected behavior. Prescribe "proper" behavior in individual and social situations.
conformity
adjusting our behavior or thinking to coincide with a group standard
normative social influence
influence resulting from a person's desire to gain approval or avoid disapproval
informational social influence
influence resulting from one's willingness to accept others' opinions about reality
Obedience
complying with an order or a command.
social facilitation
in the presence of others, improved performance on simple or well-learned tasks, and worsened performance on difficult tasks
social loafing
the tendency for people in a group to exert less effort when pooling their efforts toward attaining a common goal than when individually accountable
Deindividuation
the loss of self-awareness and self-restraint occurring in group situations that foster arousal and anonymity
group polarization
the enhancement of a group's prevailing inclinations through discussion within the group
Groupthink
the mode of thinking that occurs when the desire for harmony in a decision-making group overrides a realistic appraisal of alternatives
Culture
the enduring behaviors, ideas, attitudes, values, and traditions shared by a group of people and transmitted from one generation to the next
tight culture
a place with clearly defined and reliably imposed norms.
loose culture
a place with flexible and informal norms.
Aggression
any physical or verbal behavior intended to harm someone physically or emotionally
frustration-aggression principle
the principle that frustration- the blocking of an attempt to achieve some goal- creates anger which can generate aggression
social script
culturally modeled guide for how to act in various situations
mere exposure effect
the tendency for liking to increase with the frequency of exposure
passionate love
an aroused state of intense positive absorption in another, usually present at the beginning of a love relationship
companionate love
the deep affectionate attachment we feel for those with whom our lives are intertwined
Equity
a condition in which people receive from a relationship in proportion to what they give to it
self-disclosure
the act of revealing intimate aspects of oneself to others
Altruism
unselfish regard for the welfare of others
bystander effect
the tendency for any given bystander to be less likely to give aid if other bystanders are present
social exchange theory
the theory that our social behavior is an exchange process, the aim of which is to maximize benefits and minimize costs
reciprocity norm
an expectation that people will help, not hurt, those who have helped them
social-responsibility norm
an expectation that people will help those needing their help
Conflict
a perceived incompatibility of actions, goals, or ideas
social trap
a situation in which the conflicting parties, by each rationally pursuing their self-interest, become caught in mutually destructive behavior
mirror-image perceptions
mutual views often held by conflicting people, as when each side sees itself as ethical and peaceful and views the other side as evil and aggressive
self-fulfilling prophecy
a belief that leads to its own fulfillment
superordinate goals
shared goals that override differences among people and require their cooperation
GRIT
Graduated and Reciprocated Initiatives in Tension-Reduction - a strategy designed to decrease international tensions
personality
an individual's characteristic pattern of thinking, feeling, and acting
psychodynamic theories
theories that view personality with a focus on the unconscious and the importance of childhood experiences
psychoanalysis
Freud's theory of personality that attributes thoughts and actions to unconscious motives and conflicts; the techniques used in treating psychological disorders by seeking to expose and interpret unconscious tensions
unconscious
according to Freud, a reservoir of mostly unacceptable thoughts, wishes, feelings, and memories. According to contemporary psychologists, information processing of which we are unaware.
free association
in psychoanalysis, a method of exploring the unconscious in which the person relaxes and says whatever comes to mind, no matter how trivial or embarrassing
Id
a reservoir of unconscious psychic energy that, according to Freud, strives to satisfy basic sexual and aggressive drives. The id operates on the pleasure principle, demanding immediate gratification.
Ego
the partly conscious, "executive" part of personality that, according to Freud, mediates among the demands of the id, the superego, and reality. The ego operates on the reality principle, satisfying the id's desires in ways that will realistically bring pleasure rather than pain.
superego
the partly conscious part of personality that, according to Freud, represents internalized ideals and provides standards for judgment (the conscience) and for future aspirations.
defense mechanisms
in psychoanalytic theory, the ego's protective methods of reducing anxiety by unconsciously distorting reality
Repression
in psychoanalytic theory, the basic defense mechanism that banishes from consciousness anxiety-arousing thoughts, feelings, and memories
collective unconscious
Carl Jung's concept of a shared, inherited reservoir of memory traces from our species' history
terror management theory
a theory of death-related anxiety; explores people's emotional and behavioral responses to reminders of their impending death
Thematic Apperception Test (TAT)
a projective test in which people express their inner feelings and interests through the stories they make up about ambiguous scenes
projective test
a personality test, such as the Rorschach or TAT, that provides ambiguous stimuli designed to trigger projection of one's inner dynamics
Rorschach inkblot test
a projective test designed by Hermann Rorschach; seeks to identify people's inner feelings by analyzing how they interpret 10 inkblots
humanistic theories
theories that view personality with a focus on the potential for healthy personal growth
hierarchy of needs
Maslow's levels of human needs, beginning at the base with physiological needs. Often visualized as a pyramid, with needs nearer the base taking priority until they are satisfied.
self-actualization
according to Maslow, one of the ultimate psychological needs that arises after basic physical and psychological needs are met and self-esteem is achieved; the motivation to fulfill one's potential
self-transcendence
according to Maslow, the striving for identity, meaning, and purpose beyond the self
unconditional positive regard
a caring, accepting, nonjudgmental attitude, which Carl Rogers believed would help clients to develop self-awareness and self-acceptance
self-concept
all our thoughts and feelings about ourselves, in answer to the question, "Who am I?"
trait
a characteristic pattern of behavior or a disposition to feel and act in certain ways, as assessed by self-report inventories and peer reports
personality inventory
a questionnaire on which people respond to items designed to gauge a wide range of feelings and behaviors;used to assess selected personality traits
MMPI
the most widely researched and clinically used of all personality tests. Originally developed to identify emotional disorders, this test is now used for many other screening purposes
empirically derived test
a test created by selecting from a pool of items those that discriminate between groups
Big Five factors
five traits---openness, conscientiousness, extraversion, agreeableness, and neuroticism---that describe personality
social cognitive perspective
a view of behavior as influenced by the interaction between people's traits and their social context
behavioral approach
focuses on the effects of learning on our personality development
reciprocal determinism
the interacting influences of behavior, internal cognition, and environment
self
in modern psychology, assumed to be the center of personality, the organizer of our thoughts, feelings, and actions
spotlight effect
overestimating others' noticing and evaluating our appearance, performance, and blunders
self-esteem
our feelings of high or low self-worth
self-efficacy
our sense of competence and effectiveness
self-serving bias
a readiness to perceive ourselves favorably
narcissism
excessive self-love and self-absorption
individualism
a cultural pattern that emphasizes people's own goals over group goals and defines identity mainly in terms of unique personal attributes
collectivism
a cultural pattern that prioritizes the goals of important groups (often one's extended family or work group)
Motivation
a need or desire that energizes and directs behavior
Instinct
a complex behavior that is rigidly patterned throughout a species and is unlearned
Physiological Needs
a basic bodily requirement
drive-reduction theory
the idea that a physiological need creates an aroused tension state (a drive) that motivates an organism to satisfy the need
Homeostasis
A tendency to maintain a balanced or constant internal state; the regulation of any aspect of body chemistry, such as blood glucose, around a particular level
Incentive
a positive or negative environmental stimulus that motivates behavior
Yerkes-Dodson Law
the principle that performance increases with arousal only up to a point, beyond which performance decreases
Affiliation need
the need to build and maintain relationships and to feel part of a group
Self-Determination Theory
the theory that we feel motivated to satisfy our needs for competence, autonomy, and relatedness
intrinsic motivation
a desire to perform a behavior effectively for its own sake