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Social influence
Change in behavior due to the real or imagined presence of others, does NOT have to change attitude, often stems from normative pressure
Social norm
learned social rules
Descriptive norm
How others actually behave, ex. being quiet in a library
Injunctive norm
How one SHOULD behave, ex. laws
Tight norms
stronger norms, less tolerance for deviance
Loose norms
weaker norms, more tolerance for deviance
Dynamic norms
Static norms
Informational influence
we want to be correct, maybe others have the right answer? (Sherif study)
Normative influence
Desire to not stand out, and wanting to be accepted by others (Asch study)
Conformity
Change in behavior or beliefs to match others without request. ex. standing in an elevator and facing a different way, people will start to match this if there are more people following you
Mimicry
Often happens automatically and non-consciously
Ideomotor action
cause of mimicry; we are more likely to engage in mentally accessible behavior. ex. yawning
Social connection / liking
Mimicry increases liking, we want to foster social connection
Sherif (autokinetic) study
Dot in a dark room study; groups of people made judgements after trial one, more trials went on, individual’s answers tended to go towards the middle answer
Asch study
Line study; Independent answers, 95 percent correct, with others, 33 percent conformed to the wrong answer
What factors encourage conformity?
Group size (even for non-conformists), unanimity (even with just one dissenter, conformity decreases), cohesion, status, public response, public commitment, culture (tight culture conform more)
Compliance
yielding to a request to change behavior or belief (can privately disagree), uses 7 principles of persuasion
Negative state relief
Increase in actions that would improve mood, like helping others, when feeling negative, but NOT negative moods that are anti-social (anger)
Obedience
Change in behavior or beliefs as a result of a COMMAND from AUTHORITY
Factors that increase and decrease the rate of obedience
Emotional distance to the victim (i.e. cant hear the learner), prestige of authority, presence of resisters
Reactance
When our freedom is being threatened, we react by doing the opposite of what we are told to do
How to help reactance?
Remind people of their freedom of choice
Asserting uniqueness
People value uniqueness, especially children
Minority influence
A consistent minority belief can be persuasive, primarily effective through informational influence, leads majority members to re-examine their own beliefs