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Attributions
Explanations we create for why people behave a certain way, either due to internal traits or external situations.
Dispositional attribution
Explaining behavior based on internal characteristics like personality, attitudes, or effort.
Situational attribution
Explaining behavior based on external factors like environment or circumstances.
Explanatory style
A person's habitual way of explaining events, especially successes and failures.
Optimistic explanatory style
Tendency to view negative events as temporary, specific, and not your fault.
Pessimistic explanatory style
Tendency to view negative events as permanent, widespread, and your fault.
Actor/observer bias
We explain our own behavior using situations but others' behavior using their personality.
Fundamental attribution error
The tendency to overemphasize personality and underestimate situational factors when judging others.
Self-serving bias
The tendency to take credit for success but blame external factors for failure.
Internal locus of control
Belief that your actions and decisions determine outcomes in your life.
External locus of control
Belief that outside forces like luck or fate determine outcomes.
Mere exposure effect
The tendency to develop a preference for things simply because you are familiar with them.
Self-fulfilling prophecy
When expectations about a person or situation lead to behaviors that make those expectations come true.
Social comparison
Evaluating your own abilities, achievements, or opinions by comparing yourself to others.
Upward social comparison
Comparing yourself to people who are better off, which can motivate or discourage you.
Downward social comparison
Comparing yourself to people who are worse off to feel better about yourself.
Relative deprivation
The feeling of dissatisfaction that comes from comparing yourself to others who have more.
Stereotype
A generalized belief about a group that may not be accurate for all individuals.
Cognitive load
The amount of mental effort being used at a given time.
Prejudice
A negative attitude or feeling toward a group.
Discrimination
Acting on prejudice by treating people unfairly.
Implicit attitudes
Unconscious beliefs that influence behavior.
Just-world phenomenon
Belief that people get what they deserve.
Out-group homogeneity bias
Seeing members of other groups as all the same.
In-group bias
Favoring your own group over others.
Ethnocentrism
Belief that your culture is superior.
Belief perseverance
Holding onto beliefs even when evidence disproves them.
Confirmation bias
Seeking information that supports your beliefs and ignoring opposing evidence.
Cognitive dissonance
Discomfort from holding conflicting thoughts or behaviors.
Social norms
Unwritten rules about acceptable behavior in a group.
Social influence theory
How people change behavior due to others.
Normative social influence
Conforming to be liked or accepted.
Informational social influence
Conforming because you think others know better.
Persuasion
Changing attitudes through communication.
Elaboration likelihood model
Explains two routes of persuasion: central and peripheral.
Central route
Persuasion through logic and strong arguments.
Peripheral route
Persuasion through emotions or superficial cues.
Halo effect
Letting one positive trait influence overall judgment.
Foot-in-the-door technique
Starting with a small request to get a larger one later.
Door-in-the-face technique
Starting with a large request, then a smaller one.
Conformity
Adjusting behavior to match a group.
Obedience
Following orders from authority figures.
Individualism
Prioritizing personal goals over group goals.
Collectivism
Prioritizing group goals over personal goals.
Multiculturalism
Respecting and valuing different cultures.
Group polarization
Group discussion strengthens opinions.
Groupthink
Desire for harmony leads to poor decisions.
Diffusion of responsibility
Less responsibility felt in groups.
Social loafing
Putting in less effort in a group.
Deindividuation
Loss of self-awareness in groups.
Social facilitation
Performing better on simple tasks when others are watching.
False consensus effect
Overestimating how much others agree with you.
Superordinate goals
Shared goals that require cooperation.
Social traps
Conflicts between individual and group interests.
Industrial-organizational (I/O) psychologists
Study behavior in workplaces.
Burnout
Extreme stress and exhaustion from work.
Altruism
Helping others without expecting reward.
Prosocial behavior
Any behavior that helps others.
Social debt
Feeling obligated after receiving help.
Social reciprocity norm
Expectation that people will return favors.
Social responsibility norm
Helping those in need.
Bystander effect
Less likely to help when others are present.
Situational variables
Environmental factors affecting behavior.
Attentional variables
Whether you notice something needing attention.
Psychodynamic theory
Behavior is driven by unconscious conflicts.
Unconscious processes
Thoughts and desires outside awareness.
Id, Ego, Superego
Id: Instincts/desires; Ego: Rational decision-maker; Superego: Moral standards.
Ego defense mechanisms
Ways to reduce anxiety from conflict.
Denial
Refusing to accept reality.
Displacement
Redirecting emotions to safer target.
Projection
Attributing your feelings to others.
Rationalization
Justifying behavior with excuses.
Reaction formation
Acting opposite of true feelings.
Regression
Reverting to childish behavior.
Repression
Pushing distressing thoughts out of awareness.
Sublimation
Channeling impulses into positive behavior.
Projective tests
Reveal unconscious thoughts through interpretation.
Preconscious mind
Thoughts easily brought to awareness.
Unconscious mind
Hidden thoughts influencing behavior.
Humanistic psychology
Focus on personal growth and potential.
Unconditional positive regard
Accepting someone without judgment.
Hierarchy of Needs
Levels of needs from basic to self-actualization.
Self-actualizing tendency
Drive to reach full potential.
Social-cognitive theory
Behavior is shaped by interaction of thoughts, behavior, and environment.
Reciprocal determinism
Interaction between person, behavior, and environment.
Self-concept
How you see yourself.
Self-efficacy
Belief in your ability to succeed.
Self-esteem
Overall sense of self-worth.
Trait theories
Personality based on stable characteristics.
Big Five theory
Five main personality traits.
Agreeableness
Being kind and cooperative.
Openness to experience
Being open to new ideas.
Extraversion
Being outgoing and social.
Conscientiousness
Being organized and responsible.
Neuroticism
Tendency toward anxiety and moodiness.
Personality inventories
Tests measuring personality traits.
Factor analysis
Statistical method to group traits.
Drive-reduction theory
Motivation to reduce discomfort and return to balance.
Homeostasis
Maintaining stable internal state.
Arousal theory
Motivation to maintain optimal alertness.