Industrial-Organizational Psychology

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Vocabulary flashcards covering key concepts in Industrial-Organizational Psychology.

Last updated 11:46 AM on 4/13/26
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28 Terms

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Organizational Theory

A field that examines the structures, processes, and dynamics of organizations to understand behavior and improve effectiveness.

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Classical Organization Theory

A theory focused on system efficiency, strict hierarchies, and division of labor, emphasizing structure and rules.

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Neo-Classical Theory

A theory that emphasizes emotional and psychological factors in organizations and encourages a human relations approach.

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Modern Organizational Theory

A theory that integrates both social and scientific perspectives to understand organization behavior in a more holistic manner.

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Contingency Theory

A theoretical framework that suggests management effectiveness depends on contextual factors and that there is no one best way to manage.

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Motivation Theory

Focuses on understanding what drives individuals to act in an organizational context.

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Human Resource Management (HRM)

Administrative function focusing on recruiting, screening, training, and development of employees.

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Human Resource Development (HRD)

A framework for the individual and organizational growth through learning and development.

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Team Dynamics

The behavioral and psychological processes that occur between members of a team, affecting performance and effectiveness.

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Organizational Change

The process of implementing new methods or practices in an organization to improve efficiency and effectiveness.

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Organizational Development (OD)

A planned approach to improving an organization’s capability through aligning strategy, structure, people, and processes.

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Job Analysis

The process of gathering, examining, and interpreting data about a job's tasks, responsibilities, and the competencies required.

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Span of Control

The number of subordinates a manager can effectively manage.

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Chain of Command

The formal line of authority and responsibility within an organization.

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Matrix Structure

An organizational structure where employees report to multiple managers, typically by both function and project.

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Flat Organization

An organizational structure with few or no levels of middle management, promoting lower costs and faster decision-making.

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Employee Engagement

The emotional commitment employees have to their organization and its goals, leading to higher productivity.

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Performance Appraisal

A systematic evaluation of an employee’s performance, typically used to inform decisions on promotions, raises, and development.

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Feedback

Information about performance or behavior that is provided with the aim to facilitate improvement.

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Training Needs Analysis (TNA)

The process of identifying and evaluating the training requirements of an organization or its employees.

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Stakeholder

Any individual or group that can affect or be affected by the achievement of an organization’s objectives.

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Organizational Culture

The values, beliefs, and behaviors that shape how members of an organization interact and work.

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Change Agent

An individual or group that facilitates and manages organizational change.

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Resistance to Change

The reluctance of employees to adapt to changes in their work environments or practices.

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Groupthink

A psychological phenomenon in which the desire for harmony in a decision-making group leads to irrational or dysfunctional outcomes.

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Conflict Resolution

The methods and processes involved in facilitating the peaceful ending of conflict and retribution.

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Decision-Making

The cognitive process of choosing a course of action from multiple alternatives.

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Corporate Social Responsibility (CSR)

A business model where companies integrate social and environmental concerns in their operations and interactions with stakeholders.