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Organizational design and effectiveness
Structures of accountability and responsibility used to develop and implement strategies, and the hr practices and info and business processes that activate those structures
span of control
refers to the number of people reporting directly to a given manager
unity of command principle
a structure in which each worker reports to one boss, who in turn reports to one boss
Line position
A position in the direct chain of command that is responsible for the achievement of an organization's goals
Staff position
A position intended to provide expertise, advice, and support for line positions
hierarchy of authority
An organization's chain of command, specifying the relative authority of each manager
division of labor
Occurs when the common goals are pursued by individuals performing separate but related tasks
centralized decision making
occurs when key decisions are made by top management
decentralized decision making
occurs when important decisions are made by middle and lower level managers
Solid-Line Reporting Relationship
Formal reporting relationship
Dotted line reporting relationship
informal reporting relationship
Functional, divisional, matrix, horizontal, hollow, modular, virtual
What are the different types of organizational structure?
Functional Structure
people with similar occupational specialties are put together in formal groups
Divisional Structure
employees are segregated into organization groups based on similar products or services, customers or clients, or geographic regions
Matrix Structure
an organization combines functional and divisional chains of command in a grid so that there are two command structures-vertical and horizontal
horizontal structure
teams or workgroups, either temporary or permanent, are created to improve collaboration and work on common projects
hollow structure
the organization has a central core of key functions and outsources other functions to vendors who can do them cheaper or faster
modular structure
the company assembles product parts, components, or modules provided by external contractors
virtual structure
one whose members are geographically apart, usually working with e-mail and other forms of information technology, yet which generally appears to customers as a single, unified organization with a real physical location
learning organization
An organization skilled at creating, acquiring, and transferring knowledge, and at modifying its behavior to reflect new knowledge and insights.
mechanistic organization
rigid bureaucracies with strict rules, narrowly defined tasks, and top-down communication
organic organization
authority is decentralized, there are fewer rules and procedures, and networks of employees are encouraged to cooperate and respond quickly to unexpected tasks
Goal accomplishment, internal processes, strategic constituencies, resource acquisition
Different types of organizational effectiveness criteria
Product Innovation
a change in the appearance or the performance of a product or a service or the creation of a new one
process innovation
a change in the way a product or service is conceived, manufactured, or disseminated