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_________ are the beliefs, values, and moral principles by which we determine what is right or wrong.
ethics
The use of symbols in communication is complicated because:
symbols may be assigned multiple meanings
You have previous experience in public speaking, tend to be less sensitive to apprehension, and have a lower heart rate when speaking. What is your style of communication apprehension?
average
Language is symbolic because:
Language uses words to represent objects and ideas
With the _______ style of communication apprehension, your heart rate will be the highest when speaking publicly, however some people use this high level to enhance their performance and use the fear to motivate them to prepare and be at their best.
inflexible
Some researchers point out that public-speaking apprehension can involve both a ______, a characteristic or general tendency that you may have, and a _____, anxiety triggered by the specific incidence of giving a speech to an audience.
trait; state
The perspective of 'communication as transation' is preferred by your text's authors because:
it accounts for the creaiton of new meanings through communication
What style of communication apprehension do you have if you, like many people, you have a very high heart rate as you begin presenting a speech, and then your heart rate tapers off to more average levels.
confrontational
Interpretivist approach
suggests there are multiple truths and realities that exist to every outcome and is anchored in the Grounded Theory
Grounded Theory
an inductive method of generating theory from data by creating categories in which to place data and then looking for relationships among categories
Critical approach
seeks to identify the hidden but formidable symbolic structures and practices that create or uphold disadvantage, inequity, or oppression of some groups in favor of others
Social scientific approach
views the world as objective, casual, and predictable
Historiography
the study of historical writing, speech
Which style of communication apprehension is generally associated with channeling nervous energy to improve public speaking?
inflexible
A speaker's ability to translate the ideas and images in her mind into verbal or nonverbal messages that an audience can understand is termed:
encoding
In the introduction of her presuasive speech, Tori tells a hypothetical story and makes it sound as if it had actually happened to her. Is this appropriate?
No, because she is violating an ethical principle whihc requires that speakers be honest.
Speakers with the ___ style of communication apprehension have a generally positive approach to public speaking and rate their own performance as the highest compared to those with other styles.
average
An audience member is worried about an upcoming exam and is unlikely to remember much of what the speaker says. This is a type of
internal noise
The approach to studying communication that seeks to identify hidden symbolic structures that create or uphold disadvantage, inequity, or oppression of some groups in favor of others is called:
critical
Social Construction Theory
The idea that symbols take on meaning as they are used in a society overtime
The Critial Approach
seeks to identify the hidden but symbolic structures and practices that create or uphold disadvantage, ineqaulity, or oppression of some groups in favor of others.
Credibility
the audience's perception that the speaker is knowledgeable, competent, dynamic, and trustworthy
A socially responsible goal
one that gives listeners choices
The three characteristics of symbols
arbitrary, abstract, and ambiguous
The constitutive approach
the idea that communication can create or bring into existence something that had not been there before
What are three ways we study Communication and describe the key feature of each
The social scientific approach has one truth;
Interpreteuist can have many truths
Critical seeks to indentify power and inbalances in society
5 criteria for ethical speaking
Define Communication
The transactive use of symbols influenced, guided, and understood in the context of relationships
7 components of the Communication model
-source
-message
-channel
-noise
-receiver
-feedback
-context
What is the defining feature of the Transactive Communication Model
it creates a shared understanding between the sender and receiver
What are the three emergent areas of Communication discussed in the chapter 2
-interpersonal communication
-Rhetorical Criticism/ rhetoric
-Mass communication