Occupational Safety and Health for Technologists, Engineers, and Managers - Chapter 11: Stress and Safety

A collection of flashcards covering key concepts from Chapter 11 on Stress and Safety.

Workplace Stress

The emotional state resulting from a perceived difference between the level of occupational demand and a person’s ability to cope with this demand.

Stress

The reaction of the human body to perceived threats from social, occupational, environmental, and psychological factors.

Sources of Workplace Stress

Factors leading to stress in the workplace, including physical conditions, role ambiguity, lack of feedback, and personal issues.

Job Security

The risk of unemployment that can induce anxiety and stress in employees.

Circadian Rhythm

The biological clock regulating basic physiological functions, which can be disrupted by shift work.

Stress Response Stages

The three stages of the human stress response: alarm, resistance, and exhaustion.

EAP Benefits

Employee Assistance Programs that provide support to workers to help alleviate stress.

Communication Problems

A source of stress for safety managers, arising from ineffective exchanges between employees and management.

Physiological Responses to Stress

Physical reactions to stress, including increased heart rate and blood pressure.

Psychosomatic Problems

Issues that may initially appear as psychological but develop into physical dysfunctions due to stress.

Workload Demands

Expectations placed on employees that can create stress when perceived as overwhelming.

Behavioral Time-Sharing Techniques

Methods used to measure psychological responses by performing two tasks simultaneously.

Stress in Safety Managers

Specific stressors faced by safety managers, including overload and constantly changing regulations.

Stress Claims

Workers' compensation claims related to stress, often considered more burdensome than physical claims.

Individual Resilience

An individual’s ability to cope with stress stimuli, affecting the overall perception of stress.