CHAPTER 9: ETHICAL ONLINE COMMUNICATION, COLLABORATION, AND RELATIONSHIP MANAGEMENT

Vocabulary flashcards covering online communication types, collaboration tools, netiquette rules, digital ethics, and technical writing citation styles based on the Chapter 9 lecture notes.

Text-based communication

A category of online communication that includes emails, messaging, and chat.

Audio and Video Communication

A category of online communication encompassing online meetings, conferences, and gaming.

Social media

Communication platforms that include text, images, and video, such as Facebook, (X)Twitter, and Instagram.

Online teleconferencing

Collaboration tools used for virtual meetings and conferences, with examples including Zoom, Google Meet, and Microsoft Teams.

File sharing tools

Tools used for digital collaboration and storage, such as Google Drive, DropBox, and OneDrive.

Netiquette

A set of rules for defining respectful and professional behavior through network communication.

THINK acronym

A guideline used before sharing content online: Is it True, Helpful, Inspirational, Necessary, and Kind?

Anonymity on the internet

The act of expressing your opinion without revealing your identity.

Irresponsible content creation

Behaviors such as promoting dangerous challenges, sharing private information without consent, irresponsible product endorsements, and creating fake news.

Plagiarism

The act of stealing a person's ideas or writings and pretending that you have written them.

Citation

A way to give credit to the original author and help avoid plagiarism by showing where information was obtained.

Reference list

A section at the end of a work that shows all the sources used, helping readers find the original materials.

Articles

A special type of writing done by experts like researchers or scholars to share new ideas, discoveries, or research.

Journals

Periodical publications that share research articles written by experts in academic fields.

Google scholar

A platform where users can find academic articles and research.

APA Style

A citation style formatted as (Author last name, year).

IEEE Style

A citation style that uses a numbered list for references.

Direct Quotation

A quotation style that starts with the author's name, followed by the exact words in quotation marks and the year of publication in parentheses.

Direct paraphrasing

A style that starts with the author's name, followed by a summary of the author's ideas without exact wording or quotation marks.

Indirect Quotation

A style that writes the exact words in quotation marks, with the author's name and year cited at the end.

Indirect paraphrasing

A style that summarizes the author's ideas without exact wording or quotation marks, with the author's name and year cited at the end.