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Rhetoric
The study of how messages affect people and the techniques of effective communication.
Rhetorical Situation
A situation where people's understanding can be changed through messages, influenced by audience, occasion, speaker, and the speech itself.
Public Forum
An imagined space where citizens discuss issues affecting them, characterized by cooperative action and subjective judgment.
Critical Thinking
The ability to form and defend one's own judgments, analyze different points of view, and distinguish fact from opinion.
General Purpose of Speech
Broad categories of speech goals: to inform, persuade, instruct/demonstrate, entertain, and motivate/inspire.
Types of Communication
Categories of communication: verbal, written, physical, and visual.
Sender
The source of the communication who encodes a message.
Encoding
The process of putting thoughts into symbols such as words, icons, or gestures.
Message
The intended and unintended content communicated by a sender to a receiver.
Channel
The medium through which a message passes from sender to receiver, such as speech or social media.
Decoding
The process by which a receiver interprets the meaning of a message.
Feedback
The response from the receiver back to the sender regarding the message.
Noise
Distractions that interfere with the transmission and reception of a message.
Ethos
The speaker's credibility and character as perceived by the audience.
Thesis
The main idea or central claim made by a speech, often stated in one sentence.
Heterogeneity
The variety or diversity among audience members.
Demographics
Statistical characteristics of a population, such as age, education, and cultural background.
Psychographics
Psychological variables that shape individual identities, including values, attitudes, and lifestyles.
Audience Culture
Subjective factors characterizing a particular audience, making its situation distinct.
Supporting Material
Types of evidence or information used to back up claims in a speech, including personal experience, common knowledge, statistics, and testimony.
Active Listening
The multidimensional psychological process of actively constructing meaning and responding to messages.
Obstacles to Good Listening
Factors that hinder effective listening such as factual distractions, semantic distractions, and psychological distractions.
Pedestrian Audience
A random group of people that temporarily listens to a speech, requiring engagement to hold their interest.
Passive Audience
An audience whose attention is incidental to other purposes, needing compelling visuals and descriptions to engage.
Selected Audience
An audience that expresses interest in the topic, either positively or negatively, allowing for tailored communication.
Organized Audience
An audience that is motivated about the topic but requires additional information to move forward.
Absent Audience
An audience that is not physically present with the speaker, necessitating engaging visual aids to maintain interest.
Statistics
Numerical data used to quantify information or measure the extent of a phenomenon.
Testimony
Information or opinions expressed by someone other than the speaker, used to support points made in a speech.