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linear model of communication
theory that communication flows in one direction only. communication is something that one person does to another.
source
the person responsible for inventing the idea on which he or she tends to speak and crafting the message that conveys that idea to an audience
encoding
taking an abstract notion and giving it meaning through the application of symbols
when a speaker is converting an idea into words, they are ___ it.
encoding
message
the content or idea that the source initially wanted to provide to the audience
channel
the medium through which an encoded message is transmitted from a source to a receiver
what would be the primary channel for students taking an online course?
online video platform
receiver
the person or audience that a message is being transmitted to
decoding
taking the symbols used to encode the message and draws meaning from them
receivers need to understand what used by the speaker when sending the message?
symbol system / language
noise
anything that can change the message after the source encodes and sends it
examples of physical noise
visual barriers, poor volume/projection, distractions, hunger, tiredness, other sounds
examples of psychological noise
preoccupation with other thoughts, emotional reaction to the topic, prejudice toward the speaker, unwillingness to listen, resistance to the message
interactive model of communication
communication theory that views communication as a two way process that includes feedback and the environment
which model of communication represents messages flowing back and forth from the receiver?
linear model of communication
which model of communication views the communication process as complete when the receiver decodes the senders message?
interactive model of communication
feedback
occurs after the receiver decodes the sender’s message and is the receiver’s response to the message
environment
the context in which the communication process takes place
is noise a part of the environment?
yes
environmental elements both senders and receivers should consider when encoding and decoding messages
beliefs, context, history, participants, relationships, physical setting, values
what is a major missing component in the interactive model?
the fact that encoders and decoders send and receive messages at the same time and both use the same channel.
transactional model of communication
the theory that views communication as a constant process in which all parties simultaneously play the roles of sender and receiver
what communication model most accurately reflects public speaking as a process?
transactional model of communication
similarities of conversation and speech
audience centered, attention to feedback, goal driven, logic required, stories for effect
differences of conversation and speech
language choices, use of notes, no interruptions, delivery style, physical arrangement
audience centered
paying attention to the audience when making choices regarding a speech. only discuss certain topics with particular people/groups.
why is it important to pay attention to the feedback you receive?
so you know how to respond
examples of goal driven activities
conveying information, changing the audiences mind
why would you need to organize your thoughts logically?
so the receiver can understand what you are saying
what kind of language is used in conversations?
relaxed & colloquial
what kind of language is used during public speaking?
formal language
toastmaster
online public speaking course
ways to improving speaking skills
taking a public speaking course, watching and listening to good speakers, preparation, experience
is there a difference in speaking well and delivering a good, effective speech?
yes
true or false? speech is easy because we do it all the time.
false
true or false? there is no “right way” to deliver a speech.
false
reasons why public speaking isn’t an easy A class
the principles of delivery, organization, audience analysis, cultural understanding, preparation time
communication apprehension
the fear or anxiety associated with real or anticipated communication with another or others
phobia
a persistent, irrational fear of a specific object, activity, or situation that leads to a compelling desire to avoid
how are phobias more than just discomfort or anxiety?
they are intense activations of the instinct to avoid a threat
how is communication apprehension not specific to public speaking.
it can resemble a variety of different speaking contexts and fear is an absolute term whereas apprehension is understood on a linear scale.
self-fufilling prophecy
convincing yourself that something is going to happen before it does, leading to the occurrence of what you originally expected
procrastinating because you don’t believe you will succeed is an example of what?
self-fulfilling prophecy
can self fulfilling prophecy be negative or positive?
both
PRCA-24
scale that helps individuals measure their level of communication apprehension
physical dimensions of anxiety
what we naturally focus on when we feel fear or trepidation toward some external stimulus
physical effects of communication apprehension
rise in blood pressure, shortness of breath, galvanic skin tightening, sweating
what is one of the most common physical reactions to anxiety?
galvanic skin tightening
relaxation techniques
stretch, yoga, deep breathing,
what type food should you eat before giving a speech?
complex carbohydrates, protein, fats
4-7-8 breathing
exercise that uses belly breathing to help you relax
visualization
concentrate on visualizing what you have control over. visualize success and minimize distractions.
whens the best time to visualize success?
after a practice session
systematic desensitization
the process whereby a person is slowly introduced to a fear such that each time he or she overcomes the fear the intensity is decreased
ethics
involve morals and the specific moral choices to be made by a person
what duty do we as speakers make to ourself for balancing ethnical responsibilities when choosing a topic?
to do the best we possibly can
what duty do we make to our families for balancing ethnical responsibilities when choosing a topic?
to provide for them by keeping out jobs
what duty do we make to the audience for balancing ethnical responsibilities when choosing a topic?
to seek the common good
what duty do we make to our employers for balancing ethical responsibilities when choosing a topic?
to achieve result
plagiarism
taking the intellectual achievements of another person and presenting them as one’s own
global plagiarism
taking an entire piece of work and saying that its your own
incremental plagiarism
using part of someone else’s work and not citing it as a source
patchwork plagiarism
taking ideas from more than one piece of work and putting them together into a new piece of work and then presenting them as original work without giving due credit to the sources
patchworking
taking original source material and changing a few words in it but not enough to consider it a paraphrase, all the while not citing the original source material
verbal citations should include what four pieces of information?
the name of the publication, the date the source was published, the author of the work/the name of the person who is providing the information used in the source, the credentials of the source
why shouldn’t you cite your source after sharing the information?
it can hurt the flow of your speech, its awkward
rules for civility
pay attention, speak kindly, asset yourself, mind your body, respect other people’s time, acknowledge others, don’t shift your responsibility and blame
ethical guidelines as a speaker
maintain composure, describe people with respect, use gender inclusive language, use language to collaborate, avoid profanity, balance simplicity and complexity, balance emotion and logic
why shouldn’t you use images, animals, or objects to refer to people in a negative way?
you are dehumanizing the people (making them appear to be less than human)
when using profanity to try and make your audience laugh, your essentially saying what two things?
you don’t know how to tell a joke without swearing and you think the audience can’t understand humor if it doesn’t involve profanity
what does balancing simplicity and complexity mean?
you try not to oversimplify or overcomplicate things for the audience
to ensure you understand what your audience knows about a subject you should conduct what?
audience analysis
ethical guidelines as an audience member
keep an open mind, do not heckle, pay attention
culture
the distinctive ideas, customs, social behavior, products, or way of life of a particular nation, society, people, or period
co-cultures
groups that are impacted by a variety of smaller specific cultures that intersect in our lives
high power distance
high levels of inequality in power distribution in organizations, families, and other institutions
low power distance
less inequality, equal share in decisions
is a democratic country an example of high or low power distance?
low
is a monarchy an example of high or low power distance?
high
high uncertainty avoidance
low tolerance for ambiguity and minimize the possibility of uncomfortable, unstructured situations by enforcing strict rules, safety measures and a belief in absolute truth
low uncertainty avoidance
fewer rules, take risks, and are tolerant of change
individualistic society
loose ties between individuals and expect each person to look out for him/herself and their immediate family
collectivist culture
strong ties between individualism, strong communal bonds, and often live in extended families that are deeply loyal to the group
characteristics of masculine cultures
men are assertive and competitive. women are somewhat assertive and competitive.
characteristics of feminine cultures
men and women are both much more modest and caring
long term orientation
focus on future rewards with emphasis on saving, persistence, and adaptation
short term orientation
focus on the present and past and emphasize national pride, tradition, social obligations
indulgent cultures
freely allow gratification of desires that allow individuals to enjoy life and have fun
restrained cultures
strict social norms and discourage acting simply out of want
Did Hofstede believe that the dimensions could be “either-or” or did he believe they fall somewhere in between each on a line
somewhere between each
low context cultures
language used in an interaction, in which very little emphasis is placed on the nonverbal communication, environment and situation
high context cultures
language in which a great deal of meaning is derived from the nonverbal expressions, environments, and situation in which the communication is taking place and less emphasis is placed on the words
race
a set of physical characteristics shared by a group of people, such as skin color, body type, facial structure, and hair color
ethnicity
a group of people who identity with each other based on a common experience, which might include geographic or national origin, history, ancestry, cultural/social norms, religion, race, language, ideology, food, or dress.
sex
refers to ones biological classification as male, female, or intersex based on ones reproductive organs and chromosomes
gender
a social construction that includes the all of the beliefs, attitudes, actions and roles associated with being masculine or feminine
sexual orientation
the sex and gender to whom a person is romantically and sexually attracted to
ideology
set of ideas, beliefs, and ideals that form our worldview and provide a basis for action
how can you make your message accessible?
add captions, avoid combining red and green (colorblindness), include signposts and transitions, use handout/microphones
why shouldn’t you highlight differences in others?
it specifically heightens the differences they may not want others to know