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A patient is upset and states. "The hospital and insurance company are just trying to get money. I eat good and exercise, so I know I don't have cancer." The MA should recognize the pt is using which of the following defense mechanisms to cope with their diagnosis?
Displacement
For which of the following reasons should a MA place a specimen in a bio hazard specimen bag when transporting to an outside laboratory?
The biohazard bag prevents a potential exposure incident
Which of the following is important when a MA is verbally communicating with a pateint?
The MA should be clear and concise
Aside from verifying a patients full name and date of birth, which of the following pt identifies would a MA recognize as unique to an individual patient?
Medical record number
Which of the following is the lay term that can be used in place of the medical term verrucae?
Wart
A patient weighs 78kg. Which of the following represents the patients weight converted into pounds?
171.6 lb
A MA should identify that which of the following hematocrit values is out of the expected reference range?
A 46-year old female patient who has a hematocrit reading of 32%
Which of the following preventative screenings are matched correctly with the age at which they should be initially completed?
Colonoscopy, 45 years old
A MA should assist an adult patient into which of the following positions when obtaining the patients height measurement?
Standing with their back to the scale
The duodenum is located in which of the following abdominopevlic quadrants?
Right upper quadrant
A MA is caring for a pt who is terminally ill and has been crying uncontrollably as well as refusing to eat or see their family. The MA should identify tis as which of the following Kubler-Ross stages of greif?
Depression
Which of the following conditions involves an overload of iron in the body?
Hemochromatosis
When preparing for a pt's scheduled office visit, which of the following components of the medical history should a medical assistant review to identify any surgeries the pt has had?
Past Medical History
Which of the following pt centered medical home (PCMH) functions requires communication among patients, families, and all members of the care team?
Coordinated Care
Based on the joint commisions "do not use" list, which of the following should the MA recognize as easily mistaken and should avoid using when documenting in the electronic medical record?
QD
Which of the following conditions refers to when the internal environment functions properly and all organs are performing properly?
Homeostasis
A provider prescribed oxygen therapy for a patient who is experiencing labored breathing. Which of the following actions should a MA take?
Place a nasal cannula on the patient with a nasal prong in each nostril
Which of the following individual diversity factors may result in a patient's bias toward receiving medical treatment?
Language
Which of the following types of masks is considered a respirator and required when caring for a patient who has covid 19?
N-95 Mask
A MA is preparing to use a glucometer to measure a pt's blood glucose level. Which of the following actions should the MA take?
Obtain the blood sample after inserting the test strip into the glucometer
Which of the following actions should a MA take after completing a venipuncture procedure to ensure bleeding has stopped?
Apply pressure to the veipuncture site using gauze
A MA is preparing to complete an 837P/CMS-1500 claim form. Which of the following components of the form identifies the practitioner who provided the submitted services?
National Provider Identifier
A pt reports severe headaches and chronic tingling in their arms and legs. To which of the following specialties should the provider refer the pt for consultation?
Neurology
While completing the clinical intake process, a pt informs a medical assistant they are having suicidal thoughts. Which of the following actions should the assistant take?
The MA should document what the pt states and relay the information to the provider
When assisting a provider with a punch biopsy of a mole, which of the following tasks should a medical assistant anticipate?
Receive and prepare tissue specimens for processing
A MA is checking a pt in for a sex reassignment preoperative appointment. How should the MA identify the patients gender?
Address the pt as they wish
A pt who has night blindness might be experiencing which of the following vitamin deficiencies?
Vitamin A
The abbreviation "ac" stands for which of the following?
Before eating
Which of the following should a medical assistant ensure when obtaining prior authorization for a referral?
Follow guidelines of the pt's insurance company on how to obtain a referral
A Medical assistant is performing a venipuncture. At which of the following angles should the assistant insert the needle into the vein?
15 degrees
Which of the following preventative screening tests is recommended for a patient who is 45 years old?
Dialated eye exam