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Overjustification Effect
How intrinsic motivation diminishes when extrinsic motivation is given
Instinct Theory of Motivation
Behavior is driven by instincts that aid survival
Drive Theory
Maintaining homeostasis is integral to directing behavior
Arousal Theory
Motivation stems from maintaining optimal levels of arousal
Yerkes-Dodson Law
Task performance is best when arousal levels are moderate
Self-efficacy
An individual’s belief in their own capability to complete a task
Self-determination Theory
Motivation is on a continuum of self-determination characterized by competence, relatedness, and autonomy
Set-point Theory
Each individual has their own ideal body weight resistant to change
Bulimia Nervosa
Binging followed by purging
Anorexia Nervosa
Maintaining low body weight via starvation
James-Lang theory
Emotions arise from physiological arousal
Cannon-Bard theory
Physiological arousal and emotional experience occur simultaneously but independently
Schaeter-Singer two-factor theory
Emotions come from physiological and cognitive factors
Cognitive labeling determines the emotion felt
Physiological arousal is interpreted in context, emotional experience is felt
Lazarus’ cognitive-mediational theory
Emotions are determined by the appraisal of the stimulus (immediate and unconscious)
Limbic system
Guides emotional response and memory
DIspositionism
View that our behavior is determined by personality and temperament
Situationism
View that our behavior is determined by our environment
Fundamental attribution error
Tendency to overemphasize internal factors as causes for behavior and underestimate the power of a situation
Actor-observer bias
False idea that others’ behavior is due to internal factors but our own is due to external factors
Self-serving bias
Tendency to take credit by attributing positive outcomes to internal factors and negative outcomes to external ones
Halo effect
Bias where judgements about one trait impact someone’s overall impression of an individual
Components of attitude
affective, behavioral, and cognitive components
Yale attitude change approach
Posits that the source, message, and audience are the key factors of persuasion
Asch’s experiment
Studied the influence of group majority on an individual’s judgement
Normative social influence
Conforming to a group to fit in
Informational social influence
Conforming because the group is correct, particularly when the situation is ambiguous
Milgram experiment
Studied and found that 65% of participants obeyed authority
Groupthink
Modification of beliefs to conform to perceived group consensus
Group polarization
Strengthening of a group attitude after a discussion of views
Social facilitation
Performing better in front of others than alone
Social loafing
Exerting less effort to lean on the group one is working with
Bystander effect
Phenomenon where a witness does not help someone in distress
Diffusion of responsibility
Latane and DarleyP
Prosocial behavior
Voluntary behavior with the intent to help
Empathy, altruism, egoism
Sternberg’s triangular theory of love
Types of love based on combinations of intimacy, passion, and commitment
Social exchange theory
Tracking the costs and benefits of forming a relationship
Psychodynamic perspective of personality
Personality is influenced by unconscious drives
Balancing biological drives with social control over them
The id
Primitive, impulsive urges; operates on the pleasure principle
The ego
rational, balances the id with the superego; operates on the reality principle, seen by others, the self
The superego
Moral compass that tells us how to behave, strives for perfection
Individual psychology
Focuses on the drive to compensate for inferiority
Alfred Adler
Emphasizes the conscious over the unconscious
Psychological theory of development
Personality develops throughout the lifespan in stages, emphasizing social relationships at each stage
Erik Erikson
Analytical psychology
Focuses on working to balance conscious and unconscious thought
Carl Jung
Collective unconscious
Archetypes/personas
Introversion vs. extroversion
Karen Horney
Posited that the goal of psychoanalysis should be to move toward a healthy self
Three coping mechanisms used by children: toward, against, away
Behavioral perspective of learning
Focuses on observable, measurable phenomena
B.F. Skinner
We learn to behave in certain ways
Personality is shaped by consequences
Social-cognitive theory
Emphasizes both learning and cognition in personality
Bandura
Locus of control
Beliefs about the power over our lives
Julian Rotter
Walter MIschel
Found that behavior is inconsistent across situations but more consistent within situations
Holds that personality is not stable
Carl Rogers
Linked personality to self-concept
Ideal self, real self, and congruence
Gordon Allport
Classified traits into cardinal, central, and secondary traits
Raymond Cattell
Narrowed Allport’s list and identified 16 dimensions of personality
Walter Cannon
First to identify physiological responses to stress
Fight or flight
Hans Selye
Discovered general adaptation syndrome
Alarm reaction, stage of resistance, stage of exhaustion
Holmes and Rahe
Hypothesized that life events requiring significant change are stressful
Social readjustment reading scale
Friedman and Rosenman
Studied coping
Problem-focused and emotion-focused
Industrial psychology
Studies job/applicant characteristics and employee training and performance review
Organizational psychology
Studies interactions between people working and how it affects productivity
James Cattell
Founded the psychological corporation
Human factors psychology
Studies how workers interact with tools and how to design them
Munsterberg
Published Psychology and Industrial Efficiency
Scott
First to apply psychology to advertising and management
Robert Yerkes
Developed methods for screening and selecting enlisted men for WWI
Elton Mayo
Origins of organizational psychology
Hawthorne effect
Kurt Lewin
Researched leadership and team dynamics
Coined “group dynamics”
Lilian Gilbreth
Found ways to reduce number of movements required to perform a task
Mother of modern managment
Greenhaus and Beutell
Studied work-family conflicts
Time devoted to work, strain from participation at work, and specific behaviors required by work
Douglas McGregor
Combined scientific management and HR into the notion of leadership behavior
Theory X assumes workers are lazy
Theory Y assumes workers are productive
Donald Clifton
Researches how an organization can best use a worker’s strengths