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Medical laboratories
Commonly found in hospitals, ambulatory care facilities, public health departments, health maintenance organizations, and referral laboratories.
Roles in clinical laboratories
Director, certified medical technologists (MTs), medical laboratory technicians (MLTs), medical laboratory assistants (MLAs), certified clinical medical assistants (CCMAs), and phlebotomists.
Role of medical assistants (MAs)
Collect specimens that are sent to outside reference laboratories for testing.
Purposes of laboratory tests
To document health, screen for diseases, aid in diagnosis, determine appropriate treatment, and monitor treatment effects and disease progression.
Lab requisitions
Necessary when sending specimens to an outside laboratory for testing.
Consequences of inaccurate lab requisition
The specimen may be rejected, leading to patient dissatisfaction and delayed treatment.
Specimen label information
Patient's name, date of birth, date and time of collection, and the medical assistant's initials.
Labeling specimen containers
Specimen containers should be labeled instead of the lid to prevent mix-ups, as lids can be mistakenly placed on different containers.
Verification before sending specimens
The labels should be checked against the patient's health record and the lab order.
Patient information in lab requisition
Patient demographics, provider's signature or authentication, and specific tests ordered.
Organization of tests on requisition
Based on the clinical laboratory department that will perform the test.
Additional information on lab requisition
The source of the specimen, date and time of collection, and diagnosis code related to medical necessity.
Urinalysis department examination
Examines the physical, chemical, and microscopic properties of urine.
Hematology department analysis
Analyzes blood cell counts, including RBCs, WBCs, and platelets.
Tests in the chemistry department
Conducts blood, cerebrospinal fluid, urine, joint fluid analysis, lipid profiles, and fasting glucose.
Microbiology department study
Studies bacteria, fungi, parasites, yeasts, and viruses from specimens such as urine, blood, sputum, cerebrospinal fluid, stool, and wound material.
Cytology department focus
Focuses on the microscopic examination of cells for diagnostic purposes.
Function of the blood bank
Processes and stores blood and blood products for transfusion and blood disorder treatments.
Selecting laboratory tests
Based on the provider's orders.
Documentation for urine screenings
The urine temperature at the time of specimen collection.
Confirmation before fasting blood test
That they have fasted and not consumed food or liquids if required.
Importance of demographic accuracy
Ensures proper billing and patient identification.
Demographic information on requisition form
Patient name, address, date of birth, sex, telephone number, insurance information, provider information, diagnosis code, and order date.
Purpose of pregnancy testing
To screen for human chorionic gonadotropin (hCG) in urine or blood.
Rapid streptococcus test
Screens for Group A streptococcus using a throat swab.
Dipstick, tablet, or multi-stick urinalysis
Tests for various analytes excreted in urine, such as glucose, protein, bilirubin, nitrite, blood, leukocytes, pH, and specific gravity.
Analytes in urine
Various analytes excreted in urine, such as glucose, protein, bilirubin, nitrite, blood, leukocytes, pH, and specific gravity.
Hemoglobin testing in point-of-care
Using capillary blood from a fingerstick to screen for the oxygen-carrying protein in whole blood.
Spun hematocrit test
A test where blood from a capillary puncture is collected in microcapillary tubes, centrifuged, and evaluated for red blood cell percentage.
Blood glucose test
Whole blood is tested using a glucometer for a quantitative glucose level, often for diabetes screening.
Hemoglobin A1C test
It determines blood glucose control over a 3-month period using capillary blood.
Cholesterol testing
Lipids in a capillary blood sample using a reagent strip and a cholesterol testing machine.
Helicobacter pylori detection
Through a whole blood sample screening for H. pylori antibodies.
Mononucleosis screening
To test for the Epstein-Barr virus in a capillary blood sample.
Nasopharyngeal swab specimen
Influenza Types A and B using a qualitative antigen test.
Drug testing
The presence of recreational drugs and medications in urine or blood samples.
Fecal occult blood test
To screen for hidden blood in the stool using a fecal occult blood testing kit.
FDA requirements for testing
The FDA requires all testing to meet federal guidelines and determines the complexity of tests performed in laboratories.
CLIA-waived testing
CLIA-waived testing is the simplest form of laboratory testing, commonly performed in ambulatory care centers, with minimal risk of incorrect results.
Trained personnel for CLIA-waived testing
Medical assistants are trained to perform CLIA-waived testing under a provider's request.
CLIA
CLIA stands for the Clinical Laboratory Improvement Amendments, established in 1988 to ensure quality diagnostic testing.
Laboratory testing designations under CLIA
The three designations are CLIA-waived (low complexity), moderate-complexity, and high-complexity tests.
Facilities performing CLIA-waived tests
Ambulatory care centers and home environments commonly perform CLIA-waived tests.
Requirements for moderate- and high-complexity tests
They must have a CLIA certificate and undergo inspections to ensure compliance with regulations.
Provider-performed microscopy (PPM)
PPM is a form of moderate-complexity testing that allows providers to screen some specimens, such as urine or body excretions, microscopically to aid in preliminary diagnosis and treatment.
Quality assurance (QA) in laboratory testing
QA ensures reliability and accuracy of test results by implementing policies and procedures.
Quality control (QC) in laboratory testing
QC is a part of QA that focuses on maintaining test reliability and accuracy by identifying and eliminating errors.
Quality control measure example
Checking the expiration date of urine reagent strips before use.
Quality assurance measure example
Rotating stock so that the newest containers are placed in the back of the storage area.
Laboratory refrigerator temperature range
2° C to 8° C (35° F to 46° F).
Specimen Collection Guidelines
Collect at the appropriate time, Collect from the suspected infection site, Minimize transport time, Collect the correct quantity, Use proper containers and labeling
Importance of matching specimens
Mismatching specimens can delay diagnosis, treatment, and cause laboratory errors.
Most commonly tested specimen in ambulatory care
Urine
Random urine specimen
A random urine specimen can be collected at any time and is used for screening purposes. It is collected in a clean, non sterile container.
First-morning urine specimen for pregnancy testing
It is more concentrated and provides a more accurate analysis of analytes like hCG (pregnancy hormone), protein, or nitrites.
Clean-catch midstream urine collection
The patient must cleanse the genitalia using antiseptic wipes, start urinating in the toilet, pause, and then collect the remaining urine in a sterile container. This method helps prevent contamination and is used for cultures.
24-hour urine sample
A 24-hour urine sample collects all urine over a full day, except for the first void, which is discarded. It is used for quantitative analysis of kidney function and substances released sporadically.
Catheterized urine collection
When a sterile urine sample is needed or if the patient cannot provide a specimen on their own. A catheter is inserted through the urethra into the bladder to collect the sample.
Fecal occult blood test (FOBT)
It detects hidden blood in stool, which may indicate gastrointestinal bleeding or disease.
Dietary and medication restrictions before FOBT
Avoid red meats, foods with dyes, aspirin, vitamin C, and iron supplements for three days before testing to prevent false-positive results.
Specimen collection for cultures
In sterile containers, avoiding contact with the inside of lids, swabs, or containers to prevent contamination.
Importance of proper specimen collection for cultures
Improper collection can lead to contamination, preventing the identification of the causative agent and delaying proper treatment.
Role of a medical assistant in specimen handling
To obtain, process, and prepare the specimen for transportation while following standard precautions to prevent contamination and infection.
Consideration of specimens as potentially infectious
To protect the medical assistant, patient, and others from exposure to disease-causing microorganisms.
Most effective way to prevent the spread of infection when handling specimens
Handwashing.
Common types of specimens in ambulatory care
Blood, urine, and swab samples.
Patient identifiers to verify before processing a specimen
Name, assigned identification number, date of birth, phone number, and address.
Necessity of proper specimen processing before transport
To maintain the integrity of the specimen and ensure accurate test results.
Example of a specimen processing technique
Ensuring a swabbed specimen is moist by breaking the fluid chamber within the specimen container.
Centrifugation of urine specimen before transport
To remove the supernatant fluid for microscopic analysis.
Handling of urine sample for bilirubin testing
It should be stored in a dark container to protect it from light, which could affect test accuracy.
Time limit for urine sample before refrigeration
One hour; otherwise, bacteria growth may lead to inaccurate test results.
Packaging of specimens for transport
Specimens should be packaged appropriately to prevent contamination and ensure safe transport.
Specimen packaging
In a clear plastic bag with a zip closure and dual pockets to separate the specimen from the lab requisition.
Safety measures for breakable specimen containers
Wrap them in absorbent material and place them in a biohazard bag.
Biohazard identification requirement
To alert handlers of the potentially infectious nature of the package.
Chain of custody
A documented process ensuring a specimen's integrity, particularly for legal drug and alcohol tests.
Chain of custody form signing
To confirm proper handling and prevent tampering.
Donor requirements for urine specimen
Sign a consent form explaining the test's purpose and giving permission for specimen collection and transport.
Donor listing for drug or alcohol testing
Any prescription or nonprescription substances taken in the last 30 days.
Disposal method for breakable specimen containers
In a sharps container.
Disposal method for non-breakable specimen containers
Red biohazard waste bags.
Urine specimen disposal
A designated sink.
Guidelines for handling specimens
Facility policies, OSHA standards, and laboratory reference manuals.
Importance of knowing test result values
To recognize abnormal results, notify the provider when necessary, and educate patients as directed.
Impact of electronic medical records (EMRs)
EMRs expedite communication through the provider portal, eliminating the need for faxed or printed results.
Medical assistant's action during lab result review
Note the date of the review, the action taken, and ensure results are accessible to patients if possible.
Releasing lab results to a patient
Ensure the provider has reviewed and signed off on the results.
Importance of accurate communication of lab results
Miscommunication can have significant and adverse effects on patients.
CLIA requirement for critical laboratory values
Rapid communication of critical values to the provider.
Action on receiving critical test result call
Repeat the test results back to ensure accuracy, notify the provider immediately, and document the communication.
Normal reference range for hemoglobin (Hgb) in males
13.5 to 17.5 g/dL.
Normal reference range for hemoglobin (Hgb) in females
12 to 16 g/dL.
Normal hematocrit (Hct) range for males
41% to 53%.
Normal hematocrit (Hct) range for females
36% to 46%.
Normal range for white blood cell (WBC) count
4,500 to 11,000/mm³.
Normal red blood cell (RBC) count for males
4.5 to 5.9 million/mm³.
Normal red blood cell (RBC) count for females
4 to 5.5 million/mm³.
Normal platelet count
150,000 to 400,000/mm³.
Percentage of white blood cells that should be granulocytes
50% to 70%.