Social (Test 3 Outline)

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These flashcards cover key terms and concepts related to social influence, persuasion, and personal relationships.

Last updated 12:25 AM on 3/23/26
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145 Terms

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Conformity

Changing behavior to match others without a direct request.

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Compliance

Changing behavior in response to a direct request.

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Obedience

A form of compliance to an authority figure's direct request.

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Normative influence

Going along with the group to gain approval or avoid rejection.

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Informational influence

Going along with the group because one believes the group is correct.

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Rejection

Exclusion or dislike of an individual who disagrees with a group.

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Argue (in terms of rejection)

To convince a dissenter that they are wrong.

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Ignore (in terms of rejection)

To not listen to a dissenter and exclude them from the discussion.

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Punish (in terms of rejection)

To expel or make a dissenter unhappy in the group.

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Descriptive norms

Going along with behaviors that the group actually does.

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Injunctive norms

Going along with behaviors that are typically approved of by the group.

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Moscovici’s Theory

Minority influence through the style of the argument against majority influence.

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Unanimity

The condition when everyone in the group agrees, increasing pressure to conform.

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Immediacy

The likelihood of conformity increases with physical closeness to the group.

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Social strength

The influence increases if the group is significant to the individual.

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Ambiguity

When answers are unclear, individuals are more likely to conform.

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Crisis

A situation that increases reliance on group information.

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Social contagion

The spread of behaviors, emotions, or ideas through a population.

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Mass psychogenic illness

Psychosomatic illness that spreads through a group.

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Tanganyikan Laughing Epidemic

An example of mass hysteria where laughter spread through a school.

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Dancing Plague of 1518

Historical event where people danced uncontrollably, leading to deaths.

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Warren County High School incident

Mass outbreak of symptoms related to perceived gasoline exposure.

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Milgram's obedience study

Experiment showing people will obey authority even to harmful extents.

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Psychiatrist Survey (Milgram)

Predicted that only 1 in 1000 would obey authority in the experiment.

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Commitment and consistency principle

Humans desire to be consistent in their behaviors.

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Foot in the door technique

Gradual increase of requests, starting with a small one.

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Low-ball technique

Getting a person committed to a low-cost offer with hidden additional costs.

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Bait-and-switch technique

Advertising an attractive offer but substituting it for a less attractive one.

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Labeling technique

Assigning a label to someone to encourage behavior consistent with that label.

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Reciprocation principle

The expectation to return a favor.

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Door in the face technique

Start with a large request and follow it with a smaller, more reasonable one.

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Conceivable request

A request that is feasible and achievable.

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That’s not all technique

Making an offer more appealing by adding additional benefits.

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Favors in compliance

Performing favors for others increases their likelihood to reciprocate.

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Scarcity principle

Perceived rarity increases desirability.

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Limited number tactic

Claiming a restriction on product availability to increase urgency.

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Fast-approaching deadline principle

Imposing a time limit to facilitate quicker decisions.

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Pique technique

Arousing interest in order to gain compliance.

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Disrupt then reframe technique

Disruption of cognitive patterns enhances persuasion.

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Friendship and liking

We are influenced more by people we like or have relationships with.

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Incidental similarity

Finding common ground with someone to enhance attraction.

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Ingratiation

Complimenting someone to get favors or requests fulfilled.

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Self-promotion

Gaining attraction by highlighting one's own achievements.

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Source credibility

The perceived trustworthiness of a source delivering a message.

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Sleeper effect

Delayed influence of a message from a low-credibility source.

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Expertise

Perception of an individual's qualification can increase persuasion.

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Trustworthiness

The believed honesty of the source is crucial for credibility.

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Source likability

We are more likely to be persuaded by sources we like.

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Similarity in persuasion

We tend to trust and be influenced by those who are similar to us.

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Attractiveness bias

Assumption that attractive individuals are more favorable.

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Personal importance in persuasion

Messages that are personally relevant are more persuasive.

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Humor in persuasion

Humor increases attentiveness and remembering of information.

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Fear in persuasion

Moderate fear is most effective in changing behavior.

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Primacy effect

Initial arguments heard tend to have more persuasive power.

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Recency effect

Recent arguments can also be persuasive if within a certain time frame.

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Receptivity in persuasion

Acknowledgment of the message is required for effective persuasion.

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Yielding in persuasion

Acceptance and willingness to adopt the message.

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Emotional states in persuasion

Good moods can increase openness to persuasion.

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Intelligence in persuasion

Individuals with moderate intelligence are more easily persuaded.

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Need for cognition

People who enjoy thinking are more likely to engage with strong arguments.

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Self-presentation

Desire to maintain a favorable image may influence persuasive outcomes.

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Active vs passive persuasion

Active persuasion requires more effort and is suitable for strongly-held beliefs.

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Repetition in advertising

Effective when starting with a neutral or positive message.

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Subliminal advertisement

Subtle messages can influence individuals if predisposed.

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Elaboration Likelihood Model

A theory of persuasion proposing two distinct routes to attitude change—central and peripheral—based on an individual’s motivation and ability to process information

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Central route to persuasion

Focus on the strength of the argument for long-lasting attitude change.

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Peripheral route to persuasion

Use external cues to influence short-term attitude change.

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Attitude inoculation

Familiarization with counterarguments to strengthen one's position.

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Forewarning

Alerting someone about potential persuasion efforts builds resistance.

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Group

Requires at least two individuals, may or may not interact.

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Cohesiveness

The closeness and bonding among group members.

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Interdependence

Reliance on others within the same group.

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Deindividuation

Loss of self-awareness in groups leading to behavior changes.

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Transactive memory

Relying on others in the group to remember and share information.

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Common knowledge effect

Preference for shared knowledge increases group dynamics.

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Group polarization

Discussion leads to more extreme positions or decisions within a group.

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Social Facilitation Theory (Zajonc, 1965)

Individuals perform better on tasks when being judged by others.

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Commons dilemma

Shared resources are often used inefficiently due to self-interest.

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Social loafing

Tendency to put forth less effort when in a group.

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Individualist cultures

Show more social loafing than collectivist cultures.

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Task appeal in social loafing

Complex or appealing tasks reduce likelihood of loafing.

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Groupthink

Tend to think alike rather than independently. Prioritizing cohesiveness over logic.

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Belief in decision

Strong belief in the correctness of group decisions enhances conformity.

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Minority influence

Persistence and support from the minority can change majority opinion.

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Accuracy motivation in groups

Groups with accuracy goals are more likely to listen to minorities.

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Attraction

Desire to seek and maintain relationships with others.

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Similarity

We prefer those with physical and attitudinal similarities.

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Matching Hypothesis

People are attracted to those with equal levels of attractiveness.

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Social Exchange Theory

We evaluate relationships based on costs and benefits.

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Proximity effect

Physical closeness increases likelihood of relationship formation.

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Self-disclosure

Sharing personal information increases relational attraction.

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Social Allergy Effect

Partner's annoying traits may become more pronounced over time.

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Companionate love

Calm and stable love that grows over time in long-term relationships.

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Sternberg’s Triangle of Love

Consists of intimacy, passion, and commitment in relationships.

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Communal relationships

Sharing resources and responsibilities without strict accounting.

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Bowlby's Attachment Theory

Early parent-child bonds affect future relationships.

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Anxious/Ambivalent attachment

Desire for closeness with anxiety over commitment and abandonment.

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Secure attachment style

Comfortable with intimacy and independence in relationships.

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Investment Model of Relationships

Evaluates satisfaction based on benefits, costs, and perceptions of alternatives.

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Equity Theory in relationships

Satisfaction arises when input-output ratios match in relationships.

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