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These flashcards cover key terms and concepts related to social influence, persuasion, and personal relationships.
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Conformity
Changing behavior to match others without a direct request.
Compliance
Changing behavior in response to a direct request.
Obedience
A form of compliance to an authority figure's direct request.
Normative influence
Going along with the group to gain approval or avoid rejection.
Informational influence
Going along with the group because one believes the group is correct.
Rejection
Exclusion or dislike of an individual who disagrees with a group.
Argue (in terms of rejection)
To convince a dissenter that they are wrong.
Ignore (in terms of rejection)
To not listen to a dissenter and exclude them from the discussion.
Punish (in terms of rejection)
To expel or make a dissenter unhappy in the group.
Descriptive norms
Going along with behaviors that the group actually does.
Injunctive norms
Going along with behaviors that are typically approved of by the group.
Moscovici’s Theory
Minority influence through the style of the argument against majority influence.
Unanimity
The condition when everyone in the group agrees, increasing pressure to conform.
Immediacy
The likelihood of conformity increases with physical closeness to the group.
Social strength
The influence increases if the group is significant to the individual.
Ambiguity
When answers are unclear, individuals are more likely to conform.
Crisis
A situation that increases reliance on group information.
Social contagion
The spread of behaviors, emotions, or ideas through a population.
Mass psychogenic illness
Psychosomatic illness that spreads through a group.
Tanganyikan Laughing Epidemic
An example of mass hysteria where laughter spread through a school.
Dancing Plague of 1518
Historical event where people danced uncontrollably, leading to deaths.
Warren County High School incident
Mass outbreak of symptoms related to perceived gasoline exposure.
Milgram's obedience study
Experiment showing people will obey authority even to harmful extents.
Psychiatrist Survey (Milgram)
Predicted that only 1 in 1000 would obey authority in the experiment.
Commitment and consistency principle
Humans desire to be consistent in their behaviors.
Foot in the door technique
Gradual increase of requests, starting with a small one.
Low-ball technique
Getting a person committed to a low-cost offer with hidden additional costs.
Bait-and-switch technique
Advertising an attractive offer but substituting it for a less attractive one.
Labeling technique
Assigning a label to someone to encourage behavior consistent with that label.
Reciprocation principle
The expectation to return a favor.
Door in the face technique
Start with a large request and follow it with a smaller, more reasonable one.
Conceivable request
A request that is feasible and achievable.
That’s not all technique
Making an offer more appealing by adding additional benefits.
Favors in compliance
Performing favors for others increases their likelihood to reciprocate.
Scarcity principle
Perceived rarity increases desirability.
Limited number tactic
Claiming a restriction on product availability to increase urgency.
Fast-approaching deadline principle
Imposing a time limit to facilitate quicker decisions.
Pique technique
Arousing interest in order to gain compliance.
Disrupt then reframe technique
Disruption of cognitive patterns enhances persuasion.
Friendship and liking
We are influenced more by people we like or have relationships with.
Incidental similarity
Finding common ground with someone to enhance attraction.
Ingratiation
Complimenting someone to get favors or requests fulfilled.
Self-promotion
Gaining attraction by highlighting one's own achievements.
Source credibility
The perceived trustworthiness of a source delivering a message.
Sleeper effect
Delayed influence of a message from a low-credibility source.
Expertise
Perception of an individual's qualification can increase persuasion.
Trustworthiness
The believed honesty of the source is crucial for credibility.
Source likability
We are more likely to be persuaded by sources we like.
Similarity in persuasion
We tend to trust and be influenced by those who are similar to us.
Attractiveness bias
Assumption that attractive individuals are more favorable.
Personal importance in persuasion
Messages that are personally relevant are more persuasive.
Humor in persuasion
Humor increases attentiveness and remembering of information.
Fear in persuasion
Moderate fear is most effective in changing behavior.
Primacy effect
Initial arguments heard tend to have more persuasive power.
Recency effect
Recent arguments can also be persuasive if within a certain time frame.
Receptivity in persuasion
Acknowledgment of the message is required for effective persuasion.
Yielding in persuasion
Acceptance and willingness to adopt the message.
Emotional states in persuasion
Good moods can increase openness to persuasion.
Intelligence in persuasion
Individuals with moderate intelligence are more easily persuaded.
Need for cognition
People who enjoy thinking are more likely to engage with strong arguments.
Self-presentation
Desire to maintain a favorable image may influence persuasive outcomes.
Active vs passive persuasion
Active persuasion requires more effort and is suitable for strongly-held beliefs.
Repetition in advertising
Effective when starting with a neutral or positive message.
Subliminal advertisement
Subtle messages can influence individuals if predisposed.
Elaboration Likelihood Model
A theory of persuasion proposing two distinct routes to attitude change—central and peripheral—based on an individual’s motivation and ability to process information
Central route to persuasion
Focus on the strength of the argument for long-lasting attitude change.
Peripheral route to persuasion
Use external cues to influence short-term attitude change.
Attitude inoculation
Familiarization with counterarguments to strengthen one's position.
Forewarning
Alerting someone about potential persuasion efforts builds resistance.
Group
Requires at least two individuals, may or may not interact.
Cohesiveness
The closeness and bonding among group members.
Interdependence
Reliance on others within the same group.
Deindividuation
Loss of self-awareness in groups leading to behavior changes.
Transactive memory
Relying on others in the group to remember and share information.
Common knowledge effect
Preference for shared knowledge increases group dynamics.
Group polarization
Discussion leads to more extreme positions or decisions within a group.
Social Facilitation Theory (Zajonc, 1965)
Individuals perform better on tasks when being judged by others.
Commons dilemma
Shared resources are often used inefficiently due to self-interest.
Social loafing
Tendency to put forth less effort when in a group.
Individualist cultures
Show more social loafing than collectivist cultures.
Task appeal in social loafing
Complex or appealing tasks reduce likelihood of loafing.
Groupthink
Tend to think alike rather than independently. Prioritizing cohesiveness over logic.
Belief in decision
Strong belief in the correctness of group decisions enhances conformity.
Minority influence
Persistence and support from the minority can change majority opinion.
Accuracy motivation in groups
Groups with accuracy goals are more likely to listen to minorities.
Attraction
Desire to seek and maintain relationships with others.
Similarity
We prefer those with physical and attitudinal similarities.
Matching Hypothesis
People are attracted to those with equal levels of attractiveness.
Social Exchange Theory
We evaluate relationships based on costs and benefits.
Proximity effect
Physical closeness increases likelihood of relationship formation.
Self-disclosure
Sharing personal information increases relational attraction.
Social Allergy Effect
Partner's annoying traits may become more pronounced over time.
Companionate love
Calm and stable love that grows over time in long-term relationships.
Sternberg’s Triangle of Love
Consists of intimacy, passion, and commitment in relationships.
Communal relationships
Sharing resources and responsibilities without strict accounting.
Bowlby's Attachment Theory
Early parent-child bonds affect future relationships.
Anxious/Ambivalent attachment
Desire for closeness with anxiety over commitment and abandonment.
Secure attachment style
Comfortable with intimacy and independence in relationships.
Investment Model of Relationships
Evaluates satisfaction based on benefits, costs, and perceptions of alternatives.
Equity Theory in relationships
Satisfaction arises when input-output ratios match in relationships.