BOH - Chapter 9 - Leadership

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Last updated 3:19 PM on 4/14/26
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65 Terms

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Management

Brings order and consistency to organizations.

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Leadership

Inspires others to achieve important tasks.

<p>Inspires others to achieve important tasks.</p>
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Autocratic Leadership

Leader makes decisions unilaterally without input.

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Democratic Leadership

Leader involves team in decision-making processes.

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Laissez-faire Leadership

Leader provides minimal direction, allowing autonomy.

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Vision

Future state aimed to improve current conditions.

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Visionary Leadership

Communicates a compelling future and necessary actions.

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Servant Leadership

Commitment to serving others over self-interest, followers more important than leader

<p>Commitment to serving others over self-interest, followers more important than leader</p>
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Empowerment

Enabling others to gain power and influence.

<p>Enabling others to gain power and influence.</p>
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Power

Ability to influence others' actions or outcomes.

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Position Power

Power derived from official status in hierarchy. (Reward, Coercive, Legitamate)

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Personal Power

Influence based on individual qualities and skills. (Expert, Referent, Relational)

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Reward Power

Ability to offer valuable incentives to others.

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Coercive Power

Ability to punish or withhold positive outcomes.

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Legitimate Power

Authority granted by organizational position.

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Expert Power

Influence due to knowledge and expertise.

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Referent Power

Influence based on admiration and respect.

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Relational Power

Ability to collaborate effectively within a team.

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Leadership Research

Studies on traits and behaviors of effective leaders.

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Delete

Delete

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Leadership Qualities

Vision, innovation, dedication, and self-belief.

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Leadership Behaviors

Focus on how leaders interact with followers. (concern for task/people)

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Leadership Styles

Patterns of behavior exhibited by leaders.

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Team Management

High task concern and high people concern style.

<p>High task concern and high people concern style.</p>
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Authority-Obedience Management

High task concern with low people concern.

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Country Club Management

Low task concern but high people concern.

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Impoverished Management

Low concern for both tasks and people.

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Middle of the Road Management

Moderate concern for tasks and people.

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Autocratic Style

Leader makes decisions unilaterally without input.

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Laissez-Faire Style

Minimal leader intervention; hands-off approach.

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Democratic Style

Encourages group participation in decision-making.

<p>Encourages group participation in decision-making.</p>
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Autocratic style

Focuses on task over team dynamics.

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Democratic style

Balances task completion with team involvement.

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Laissez-Faire style

Minimal supervision, group makes decisions.

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When Autocratic is Effective

Time constraints and low group skills.

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When Autocratic is Ineffective

Desire for teamwork and spontaneity. (when Ineffective)

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When Laissez-Faire is Effective

High skill and motivation among members. (effective)

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When Laissez-Faire is Ineffective

Low team interdependence and skills. (when ineffective)

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When Democratic is Effective

Time available and motivated group. (when effective)

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When Democratic is Ineffective

Unmotivated group with high conflict.

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Contingency Theories

Leadership effectiveness depends on situational context.

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Fiedler's Contingency Model

Leadership style must match situational demands.

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LPC Scale

Measures leader's relationship vs task motivation.

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High LPC Score

Indicates relationship-oriented leadership style.

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Low LPC Score

Indicates task-oriented leadership style.

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Hersey-Blanchard Model

Leaders adapt style based on follower readiness.

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Delegating Style

High competence, low-task, low-relationship approach.

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Participating Style

High competence, low-task, high-relationship approach.

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Selling Style

Moderate competence, high-task, high-relationship approach.

<p>Moderate competence, high-task, high-relationship approach.</p>
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Telling Style

Low competence, high-task, low-relationship approach.

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Leader-Member Relations

Support level of group for the leader.

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Task Structure

Clarity of goals and procedures for tasks.

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Position Power

Leader's ability to reward or punish.

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Blake and Mouton Leadership Theory

Team management, Authority-obedience management, Country club management, Impoverished management, Middle of the road management.

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Manager

  • Day to day caretaker activities

  • Exhibits supervisory behaviour

  • Stays within culture of organization

  • Status quo supporter and stabilizer (how and when)

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Leader

  • Makes long term objectives

  • Acts to bring about change

  • Creates vision and meaning for organization

  • Status quo challenger and change creator (what and why to change)

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Leadership challenges

  • Shorter time frames for accomplishing things

  • Expectations for success on the first attempts

  • Complex, ambiguous, and multidimensional problems

  • Taking a long-term view while meeting short-term demands

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5 principles of Visionary Leadership

  • Challenge the process

  • Show enthusiasm

  • Help others out

  • Set the example

  • Celebrate achievements

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Path-Goal Leadership Theory

Leaders job is to assist follower’s in attaining their goals and to provide support and direction. (Directive Leadership, Supportive Leadership, Achievement-Orientated Leadership, Participative Leadership)

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Directive Leadership

  • Communicates expectations

  • Gives Directions

  • Schedule Work

  • Maintain Performance standards

  • Clarify leader’s role

Use when job assignment is unclear

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Supportive Leadership

  • Treat group members as equals

  • Be friendly and approachable

  • Show concern for subordinates’ well-being

Use when worker’s self confidence is low

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Achievement-Orientated Leadership

  • Set challenging goals

  • Expect high performance levels

  • Emphasize continuous improvement

  • Display confidence in meeting high standards

Use when task is not challenging enough

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Participative Leadership:

  • Involve subordinates in decision making

  • Consult with subordinates

  • Ask subordinates’ suggestions

  • Use subordinate’s suggestions

Use when performance incentives are low

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Transactional Leadership

Someone who directs the efforts of others through tasks, rewards, and structures

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Transformational Leadership

Someone who is truly inspirational as a leader and who arouses others to seek extraordinary performance accomplishments. They have vision, charisma, empowerment, intellectual stimulation, integrity