Semester 2 Exam Review: Leadership Skills Development

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Comprehensive vocabulary flashcards covering key leadership skills, organizational culture, conflict management, parliamentary procedure, and financial planning based on Units 6-10.

Last updated 3:59 PM on 5/21/26
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37 Terms

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Administrative Skills

Competencies needed to manage an organization, including organizing and structuring a team’s work.

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Interpersonal Skills

Abilities that help a leader work effectively with others and create a welcoming team environment.

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Conceptual Skills

Skills involving working with ideas and cognitive aspects of leadership, such as thinking big picture and generating creative solutions.

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Technical Competence

Specialized knowledge about a specific task or job.

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Emotional Intelligence

The ability to recognize and manage emotions, and understand how others feel to respond appropriately.

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Problem Solving

Identifying and resolving issues effectively; includes identifying the problem, generating solutions, implementing, and evaluating results.

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Mission

A group’s overarching goal that provides direction.

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Synergy

The idea that a team’s output is greater than the sum of individual efforts.

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Cohesiveness

The bond and connection among team members.

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Norms

Rules of behavior established by a group to provide structure and expectations for behavior.

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Groupthink

A phenomenon where a group values unanimity and agreement over critical thinking and discussion.

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Standards of Excellence

Expectations for performance and conduct within a group.

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Constructive Climate

A work environment that encourages positive interaction.

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The Three Rs

A methodology for influencing performance consisting of: (1) Require Results, (2) Review Results, and (3) Reward Results.

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Conflict

A struggle between individuals over perceived incompatible differences in beliefs, values, goals, or desires for esteem and control.

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Content Dimension

The objective, observable aspects of a conflict, such as differences in beliefs or goals.

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Relationship Dimension

The perceptions of participants' connection to one another during a conflict.

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Fractionation

The process of breaking down a large, complex issue into smaller, more manageable parts.

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Face-Saving

Protecting one’s self-image or reputation during a conflict.

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Avoidance

A conflict style where an individual ignores the conflict instead of addressing it.

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Accommodation

An unassertive but cooperative conflict style where a leader meets the needs of others while ignoring their own.

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Compromise

A conflict resolution style that balances cooperation and assertiveness to find a middle ground.

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Competition

A conflict style that prioritizes individual goals over collaboration.

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Fisher and Ury’s Method of Principled Negotiation

A method of negotiation focused on basic principles to reach a fair agreement.

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Parliamentary Procedure

A formal structure for making group decisions, often following Robert’s Rules of Order.

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Committees

A group of people appointed or elected to make decisions on behalf of a larger organization.

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Motion

A formal proposal made by a member during a meeting for the group to take action.

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Limit or extend limits of debate

A motion used to change previously adopted rules regarding the number or length of speeches, such as a 2-minute2\text{-minute} discussion time.

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Adjourn

A formal motion used to officially end a meeting.

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Point of Order

A motion used to call attention to a violation of the rules or an agenda deviation.

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Budget

A financial plan that estimates anticipated income and expenses.

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Cost-benefit analysis

A structured process used to assess the advantages and disadvantages of a project to maximize value while minimizing cost.

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Fundraiser

An event or activity designed specifically to generate money for an organization or cause.

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Income

Money earned by an organization.

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Expenses

Money spent by an organization.

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Deficit

The financial state where an organization’s expenses exceed its income.

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Surplus

The financial state where an organization has excess funds because income exceeded expenses.