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Comprehensive vocabulary flashcards covering key leadership skills, organizational culture, conflict management, parliamentary procedure, and financial planning based on Units 6-10.
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Administrative Skills
Competencies needed to manage an organization, including organizing and structuring a team’s work.
Interpersonal Skills
Abilities that help a leader work effectively with others and create a welcoming team environment.
Conceptual Skills
Skills involving working with ideas and cognitive aspects of leadership, such as thinking big picture and generating creative solutions.
Technical Competence
Specialized knowledge about a specific task or job.
Emotional Intelligence
The ability to recognize and manage emotions, and understand how others feel to respond appropriately.
Problem Solving
Identifying and resolving issues effectively; includes identifying the problem, generating solutions, implementing, and evaluating results.
Mission
A group’s overarching goal that provides direction.
Synergy
The idea that a team’s output is greater than the sum of individual efforts.
Cohesiveness
The bond and connection among team members.
Norms
Rules of behavior established by a group to provide structure and expectations for behavior.
Groupthink
A phenomenon where a group values unanimity and agreement over critical thinking and discussion.
Standards of Excellence
Expectations for performance and conduct within a group.
Constructive Climate
A work environment that encourages positive interaction.
The Three Rs
A methodology for influencing performance consisting of: (1) Require Results, (2) Review Results, and (3) Reward Results.
Conflict
A struggle between individuals over perceived incompatible differences in beliefs, values, goals, or desires for esteem and control.
Content Dimension
The objective, observable aspects of a conflict, such as differences in beliefs or goals.
Relationship Dimension
The perceptions of participants' connection to one another during a conflict.
Fractionation
The process of breaking down a large, complex issue into smaller, more manageable parts.
Face-Saving
Protecting one’s self-image or reputation during a conflict.
Avoidance
A conflict style where an individual ignores the conflict instead of addressing it.
Accommodation
An unassertive but cooperative conflict style where a leader meets the needs of others while ignoring their own.
Compromise
A conflict resolution style that balances cooperation and assertiveness to find a middle ground.
Competition
A conflict style that prioritizes individual goals over collaboration.
Fisher and Ury’s Method of Principled Negotiation
A method of negotiation focused on basic principles to reach a fair agreement.
Parliamentary Procedure
A formal structure for making group decisions, often following Robert’s Rules of Order.
Committees
A group of people appointed or elected to make decisions on behalf of a larger organization.
Motion
A formal proposal made by a member during a meeting for the group to take action.
Limit or extend limits of debate
A motion used to change previously adopted rules regarding the number or length of speeches, such as a 2-minute discussion time.
Adjourn
A formal motion used to officially end a meeting.
Point of Order
A motion used to call attention to a violation of the rules or an agenda deviation.
Budget
A financial plan that estimates anticipated income and expenses.
Cost-benefit analysis
A structured process used to assess the advantages and disadvantages of a project to maximize value while minimizing cost.
Fundraiser
An event or activity designed specifically to generate money for an organization or cause.
Income
Money earned by an organization.
Expenses
Money spent by an organization.
Deficit
The financial state where an organization’s expenses exceed its income.
Surplus
The financial state where an organization has excess funds because income exceeded expenses.