Social Support and Interaction

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These flashcards cover key concepts related to social support, interaction, statuses, roles, and bureaucratic structures.

Last updated 4:18 PM on 4/14/26
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23 Terms

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Emotional Support

Affection, love, trust, and caring, involving listening and emphasizing.

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Esteem Support

Expressions of confidence and encouragement from people indicating belief in you.

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Informational Support

Sharing information or providing advice to help others.

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Tangible/Instrumental Support

Financial assistance or material goods provided to help someone manage their responsibilities.

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Companionship Support

The sense of social belonging and companionship while engaging in activities together.

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Ascribed Status

A social status that is assigned at birth and cannot be changed.

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Achieved Status

A social position that an individual attains as a result of their actions and efforts.

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Master Status

The status that dominates and defines an individual’s identity in society.

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Role Strain

Tension experienced within a single status when one is unable to fulfill all obligations.

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Role Conflict

Conflict between two or more statuses that compete for an individual's time and attention.

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Role Exit

The process of disengaging from a role central to one's identity and establishing a new one.

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Primary Groups

Close, intimate groups such as family and long-term friends that provide a sense of belonging.

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Secondary Groups

Formal, impersonal groups with temporary relationships formed for a specific purpose.

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Dramaturgical Approach

Theory that uses theater metaphors to analyze social interactions and roles.

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Impression Management

The process of controlling how others perceive us in social situations.

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Individual Discrimination

Differential treatment based on an individual's characteristics by another individual.

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Institutional Discrimination

Discrimination that occurs at the organizational or institutional level.

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Prejudice

Negative attitudes and judgments about a group that are not based on facts.

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Bureaucracy

A structured organization governed by rules and regulations to achieve maximum efficiency.

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McDonaldization

The widespread adoption of principles of efficiency, calculability, predictability, and uniformity in organizations.

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Iron Rule of Oligarchy

The tendency for all organizations, even democratically structured ones, to become bureaucratic over time.

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Division of Labour

Specialization of tasks within a bureaucracy that increases efficiency but may lead to alienation.

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Technical Qualifications

The basis for hiring in a bureaucracy, which focuses on skills rather than personal connections.