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Which of the following steps prevents a hematoma?
Puncturing only the upper wall of the vein
3 multiple choice options
Which vein is preferred for drawing blood in the arm?
Median Cubital
3 multiple choice options
What body system does the spleen belong to?
Lymphatic
3 multiple choice options
Which quadrant of the NFPA diamond would warn an MA that a chemical may detonate?
Yellow
3 multiple choice options
A patient is newly diagnosed with a terminal disease and appears distraught. What would be the best response?
Quietly listen to patients' concern
3 multiple choice options
Correct billing form for Medicare patients
CMS 1500
3 multiple choice options
Complete destruction of all forms of microbial life
Sterilization
3 multiple choice options
Term that denotes a formation of blood cells
Hematopoiesis
3 multiple choice options
Information needed to obtain preauthorization from insurance company for a medical procedure? Patient information and ____________
CPT Code
3 multiple choice options
Type of cell essential for coagulation
Thrombocytes
2 multiple choice options
In addition to the physician's signature, what number is required for every controlled substance?
DEA
3 multiple choice options
A patient weighs 83.92kg. How many pounds (lb) do they weigh?
185
3 multiple choice options
Blood samples are collected from a patient and the plasma is red in color. What is the cause?
Hemolysis
3 multiple choice options
On a surgical team, who must complete the process of scrubbing, gowning, and gloving?
All members
3 multiple choice options
Maximum number of days non-absorbable sutures can stay on patient's face
5-7
3 multiple choice options
What instructions should a post-op patient be sent home with
Call the office if there is a fever, redness, or swelling
3 multiple choice options
How should a MA measure the correct dose of liquid medication in a dosage cup?
Hold the cup at eye level when pouring
3 multiple choice options
Correct water temp for ear irrigation
Room temp
3 multiple choice options
Which of the following will reduce the incidence of artifacts on an ECG?
Removing all metal accessories from the patient
3 multiple choice options
Position for patient having pap smear
Lithotomy
3 multiple choice options
What food should be avoided for a lactose intolerance diet?
Macaroni and cheese
3 multiple choice options
What would we advise a patient with high cholesterol to do?
Eat skinless chicken and exercise daily
3 multiple choice options
What patient identifying info in necessary to recall an EKG test?
Name and DOB
3 multiple choice options
Before disconnecting a patient from an EKG machine, what should we do?
Check reading for any artifacts
3 multiple choice options
Who provides subjective data for a patient's chart?
Patient
3 multiple choice options
Best position to examine the dorsal cavity
Prone
3 multiple choice options
What PPE must be worn during a sputum collection?
Gloves, goggles, mask
3 multiple choice options
Which blood test would a provider order with a diagnosis of Leukemia
CBC with differential
3 multiple choice options
An insurance claim has been denied for not having the place of service on the claim form. What should we do?
Submit new claim to insurance company
3 multiple choice options
What zone would you place a patient who is short of breath, wheezing, and having difficulty talking?
Red
3 multiple choice options
There are no sharps containers in the lab. Which agency should this be reported to?
OSHA
3 multiple choice options
Which medical services may require prior authorization from a patient's insurance company?
Outpatient services & MRI
3 multiple choice options
What color code of an evacuated tube inhibits glycolysis?
Gray
3 multiple choice options
What body system is responsible for hormone production?
Endocrine
3 multiple choice options
A female patient needs to provide a clean-catch urine specimen. At what point during urination should the specimen be collected?
During midstream
3 multiple choice options
First step in the process of filing an insurance claim for billing:
Ensure that the patient received the services being billed for
3 multiple choice options
Which of the following notations indicates that a copy of the letter is being sent to another individual with recipient's knowledge
CC:
3 multiple choice options
Two employees are discussing a patient's diagnosis on a hospital elevator with other people present. Which is being violated?
Patient confidentiality
3 multiple choice options
Appropriate person to discuss advanced directives with the patient and their family:
Nurse Practitioner
3 multiple choice options
10 year old patient here for blood draw - mother warms us the child is easily stimulated. Where is the best place to perform venipuncture?
In a quiet exam room
3 multiple choice options
First response of the body to prevent hemorrhage
Vasoconstriction
3 multiple choice options
What blood test is included in a lipid panel?
Triglycerides
3 multiple choice options
Recommended site of IM injections for the majority of infants?
Vastus lateralis
3 multiple choice options
How could a patient demonstrate to the MA they understand the instructions regarding the testicular self-exam?
By repeating them back
3 multiple choice options
How often should a patient's medical record be reviewed to ensure accuracy and completedness?
On a continuing basis
3 multiple choice options
What respiratory procedure involves a visual examination of the lungs through a small camera at the end of a flexible tube?
Bronchoscopy
3 multiple choice options
What information is required on an immunization schedule?
Vaccine lot number
3 multiple choice options
Knee-chest position is used for which exam?
Rectal
3 multiple choice options
Round, raised skin lesion with itching - positive sign of reaction in allergy testing
Wheal
3 multiple choice options
According to OSHA, what is the leading cause of accidents in the medical office?
Slips & falls
3 multiple choice options
What document must be completed before a toenail removal procedure?
Informed consent
3 multiple choice options
What organization published the bloodborne pathogen standards?
OSHA
3 multiple choice options
We are taking a patient's pulse for 30 seconds and notice some irregularity. What should we do?
Count the patient's pulse for a full minute
3 multiple choice options
A patient approaches the check-in window. What should the MA do?
Greet patient and ask how you can be of service
3 multiple choice options
What is included in the patient information sheet?
Personal and insurance information
3 multiple choice options
A group of obstetrics follow-up patients are scheduled for the same time slot. What is the name of this scheduling technique?
Cluster scheduling
3 multiple choice options
Which of the following demonstrates active listening by a clinical medical assistant when interviewing a patient?
Restating what the patient says and providing feedback as needed
3 multiple choice options
Under what circumstances can a MA accept a third party check?
If the check is from the patient's health insurance company
3 multiple choice options
The phenylketonuria test is to diagnose deficiency of phenylalanin hydroxylase - this test is performed on infants where?
Blood drawn from a newborn's heel
3 multiple choice options
Expandable organ that stores urine
Bladder
3 multiple choice options
A patient was previously diagnosed with a brain tumor and received chemotherapy. Where would the MA document this information?
Medical history
3 multiple choice options
A patient begins to have facial drooping and slurred speech. What could it be attributed to?
Cerebrovascular accident (CVA)
3 multiple choice options
A MA helps a colleague with a belligerent patient. What professional behavior is being demonstrated?
Teamwork
3 multiple choice options
Who is authorized to obtain a copy of a patient's medical record?
The patient's provider with a signed release of information form
3 multiple choice options
After completing a surgical scrub, what position should a MA hold their hands?
Up
3 multiple choice options
What is used to clean a patient's skin in preparation for a minor surgery?
Antiseptic
3 multiple choice options
What scheduling method allows patients to be seen on a first come, first served basis?
Open hours
3 multiple choice options
MAs should answer the phone within how many rings?
3
3 multiple choice options
What muscle is used for flu injections?
Deltoid
3 multiple choice options
Which of the following should be provided to the patient post-surgical procedure?
Wound care instructions
3 multiple choice options
Which region of the arm is most commonly used when drawing blood?
Antecubital fossa
3 multiple choice options
When would a MA use a multi-sample needle?
When more than one tube of blood is to be collected
3 multiple choice options
Most common route of administration of nitrogylcerin
Sublingual
3 multiple choice options
Which of the following can result in legal action against a MA?
Mislabeled specimens
3 multiple choice options
Which of the following is an example of demographic information?
DOB
3 multiple choice options
No anticoagulants are found in which tube?
Red top
3 multiple choice options
A patient asks why they need to warm their hands prior to a capillary puncture:
It increases blood flow
3 multiple choice options
In an ECG, what is calculated to determine ventricular pulse?
Spacing between QRS complex
3 multiple choice options
In a medical office, what form of sterilization is most often used?
Autoclaving
3 multiple choice options
Most common site for a capillary puncture in infants:
Lateral side of heel
3 multiple choice options
A patient approaches a reception desk looking distressed and complains of pain. What is the best course of action?
Acknowledge the patient's pain and get them assistance
3 multiple choice options
Which PPE protects against aerosols and particles getting into the human body?
Face mask
3 multiple choice options
What is a somatic tremor the result of?
Muscle movement
3 multiple choice options
Maximum time a tourniquet can be left on
1 minute
3 multiple choice options
A MA needs to draw blood for a CBC, PT, and FBS test. What is the correct order of draw?
Light blue (PT), Lavender (CBC), and Gray (FBS)
3 multiple choice options
Which of the following is a component of a patient's medical history?
Chief complaint
3 multiple choice options
In what direction should a medical assistant begin scrubbing when performing an aseptic hand wash
From the fingertips to elbows
3 multiple choice options
How do you know when you have achieved adequate ventilation for a patient while doing CPR?
Rise of the chest
3 multiple choice options
Which of the following is considered insurance for military personnel?
Tricare
3 multiple choice options
Dr. Jones and Dr. Brown decide to share a practice together - they share patients, expenses, and assets. What kind of practice is this?
Partnership
3 multiple choice options
A patient has not been seen by a physician in 6 months and now calls the office for a refill of seizure medication. At their last appointment they were given a 3 month supply. How do we handle this?
Offer the patient the next available appointment with the physician
3 multiple choice options
Which who important checks must be performed before administering a medication?
Right dose, right time
3 multiple choice options
When should a MA notify a provider of an abnormal value that has been highlighted in the lab results?
When the abnormal lab value is received
3 multiple choice options
What type of pulse is most often used to measure heart rate in adults?
Radial
3 multiple choice options
How is hypotension defined?
Systolic pressure below 90 and diastolic pressure below 60
3 multiple choice options
Intradermal injection is used for which test?
Tuberculin skin test
3 multiple choice options
A MA is instructing a patient on proper use of crutches. The crutches should be moved no more than how many inches at one time?
6 inches
3 multiple choice options
After how many days is an account considered past due?
30
3 multiple choice options
Who is responsible for conducting an inventory of office supplies in the medical office?
MA
3 multiple choice options
What can produce an artifact that mimics the baseline seen in atrial fibrillation?
Muscle tremor
3 multiple choice options