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What is a mission statement
a short statement of the organisations purpose to motivate employees to work towards the same goals
What are corporate objectives
Objectives that relate to the business as a whole. Usually set by top management.
What are Functional objectives
Goals of each of the functional areas of a business ie marketting goal
internal influences on objectives
the ambitions of the chief executive, leadership and personality
the financial positiion of the business
HR and the skills of the staff
What are some external influences on business objectives
competitive enviroment
change in consumer tastes, social enviroment
economic enviroment
changes in legislation
Technological enviroment
Pressure from shareholders to peform (peformance data)
What is a strategy
medium or long term goals that achieve objectives in the long term ie increasing market share, the strategy would be to target a new market segment
What is a tactic
Short term to increase profits, ie advertising campaigns
What is the links between mission, objectives and strategy
Aims → Objectives → Strategy → Plans/tactics
What is SWOT analysis
strengths, weaknesses, opportunities, threats
Why is SWOT analysis good for a business
evidence to decide an effective future strategy,
What are the 2 financial ratio analysis methods
balance sheets
income statements
What is a balance sheet
A financial statement for stakehoders that reports assets, liabilities, and owner's equity on any specific date
What is an income statement
A financial statement that reports a company's revenues and expenses and resulting net income or net loss for a specific period of time. usually annually or every 6 months
What are the 2 assets
Current (Cash, inventories) and non current (property, machinery)
What are current liabilities
liabilities due within a short time, bank overdraft and payables to suppliers
what are Non-current liabilities
debts of the business that will be payed after more than a year , bank loans
What are inventories
stocks of goods and raw materials
how to calculate capital employed
equity + non currrent liabilities
What is net working capital formula
current assets - current liabilities
what are debentures
a type of long-term fixed interest loan
what is total equity formula
total assets - total liabilities
What are payables
short-term liabilities owed to suppliers for purchases made on credit
What are receivables
amounts due from individuals and companies that are expected to be collected , ie Klarna credit
What is share capital
The total value of capital raised from shareholders by the issue of shares
What are reserves
retained profit, amounts retained by a business for use in future
What is capital expenditure
money spent by a business or organization on acquiring or maintaining fixed assets, such as land, buildings, and equipment.
What is revenue expenditure
A cost that keeps an asset in its normal operating condition and is treated as an expense
formula for gross profit
net sales - cost of goods sold
what is cost of goods sold
the amount of money a firm spent to buy or produce the products it sold during a specific time period
What are expenses in an income statement
indirect costs or fixed costs eg salaries, rent etc
Formula for operating profit
Gross Profit - Expenses
Formula for profit after tax
Operating profit - interest costs and corporation tax
Why is it important for stakeholders to see the profit after tax
because it helps them see how much the business is retaining and not giving out in dividends, if they are retaining too much it may put off shareholders as they are not getting a high return
What are the 4 ratios
profitability ratios
liquidity ratios
gearing ratios
efficiency ratios
What are profitability ratios
Measures of the operating success of a company for a given period of time. ROCE most impotant for this
Formula for ROCE
operating profit / capital employed. x 100
What are liquidity ratios
Ratio that shows if a business has enough cash to pay its short-term debts as they come, Current ratio
formula for current ratio
current liabilities/ current assets
What are gearing ratios
Measure the extent to which the business relies on borrowed money, ie how much borrowed to have factories ect. Gearing ratio
formula for gearing
non current liabilities/ capital employed x 100
What are efficiency ratios
How efficiently a business uses its recourses and investments, Main are payable days, recievable days , inventory turnover
formula for inventory turnover
cost of sales/ inventory = expressed as times per year that inventory is replaced
formula for recievable days
recievables / revenue x 365
formula for payables days
payables/cost of sales x365
what are the limitations of using financial ratios
dont consider qualative info
can’t guide future peformance
What are the 3 functions we analyse their Peformance data
Marketting
HR
Operations
How do we measure marketting peformance
market share
brand image
customer service
new product sales as a percentage of all sales
How do we measure HR peformance (formulas In unit 6 flashcards)
labour turnover and retention
labour productivity
employee costs as a percentage of turnover
labour cost per unit
How do we measure operations peforma
core competences
Unique abilities a business possesses in order to gain a competitive advantage
short-termism
The tendency for managers to focus excessively on short-term performance objectives at the expense of longer-term strategic objectives. It has negative implications for the likelihood of ethical lapses as well as company performance in the longer run.
performance metrics
Measures of various business activities (or outcomes) that indicate whether an organization is meeting its operational or strategic goals. Examples include market share, customer profitability, revenues, percentage increase in sales over a period, service-call response time, number of items shipped on time.
Elkingtons Triple Bottom Line
profit, people, planet
Sustainability
meeting the needs of the present without compromising the ability of future generations to meet their own needs
Anti-competitive practices
Actions taken by businesses to limit the extent of rivalry that exists within a particular market, or the use of unfair trading activities
Fair Trading Act
Law protecting consumers rights over misleading conduct, false representation and unfair
selling practices
Competition Act 1998
laws prohibiting anti-competitive behaviours
environment protection act
laws to protect environment from pollution
enterprise
The process by which new businesses are formed in order to offer products and services in a market
regulation
the use of governmental authority to control or change some practice in the private sector
infrastructure
Fundamental facilities and systems serving a country, city, or area, as transportation and communication systems, power plants, and schools
international trade
Exchanging goods and services between countries
Common Market
a group of countries that have eliminated tariffs and harmonized trading rules to facilitate the free flow of goods among the member nations
gross domestic product
The sum total of the value of all the goods and services produced in a nation
business cycle
Fluctuations in economic activity, such as employment and production
business confidence
A measure of the degree of optimism among firms in an economy about the future performance of firms and the economy; it is measured on the basis of surveys of business managers. Is an important determinant of the investment component of aggregate demand.
recession
period of reduced economic activity
boom
A time of fast economic growth
exchange rates
a measurement of the value of one nation's currency relative to the currency of other nations
inflation
A general and progressive increase in prices
demand-pull inflation
increases in the price level (inflation) resulting from an excess of demand over output at the existing price level, caused by an increase in aggregate demand
cost-push inflation
rising prices as a result of rising production costs
hyperinflation
A very rapid rise in the price level; an extremely high rate of inflation.
deflation
A situation in which prices are declining
fiscal policy
Government policy that attempts to manage the economy by controlling taxing and spending.
monetary policy
Government policy that attempts to manage the economy by controlling the money supply and thus interest rates.
progressive tax
A tax for which the percentage of income paid in taxes increases as income increases
proportional tax
A tax in which the average tax rate is the same at all income levels.
government expenditure
The amount spent by the government in its provision of public services
quantitative easing (QE)
the purchase of long term government and private mortgage-backed securities by central banks to make credit available in hopes of stimulating aggregate demand
protectionism
the theory or practice of shielding a country's domestic industries from foreign competition by taxing imports.
quotas
limitations on the amount of specific products that may be imported from certain countries during a given time period
tarrifs
Taxes on imported goods
globalisation
The growing integration of the world's economies
emerging economies
Developing countries, such as India or Singapore, that over the past two or three decades have begun to develop a strong industrial base.
market share
a company's product sales as a percentage of total sales for that industry
Demographics
the characteristics of a population with respect to age, race, and gender.
urbanisation
Increase in the proportion of the countries population living in towns and cities
consumer lifestyles
ways consumers live and spend their time and money
CSR (Corporate Social Responsibility)
a business's obligation to pursue policies, decisions, and actions that align with the objectives and values of society
social audits
formal procedures that identify and evaluate all company activities that relate to social issues such as conservation, employment practices, environmental protection, and philanthropy
Carrol's CSR Pyramid
a model used to show how business make their decisions and which sets of responsibilities they address first
technological change
a change in the products and processes the firm uses to produce a given level of output with a given quantity of inputs
business ethics
rules about how businesses and their employees ought to behave
competitive environment
The immediate environment surrounding a firm; includes suppliers, customers, rivals, and the like.
Porter's 5 Forces
*Rivalry among competitors;
*Threat of new entrants;
*Threat of substitute products;
*Bargaining power of buyers;
*Bargaining power of suppliers;
barriers to entry
business practices or conditions that make it difficult for new firms to enter the market
payback period
The length of time that it takes for a project to fully recover its initial cost out of the net cash inflows that it generates.
average rate of return
Average net return / Investment x100