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Last updated 8:32 PM on 4/27/26
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40 Terms

1
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Which of the following best describes why positive psychology has gained traction in business settings:
-It offers a cost-effective alternative to traditional employee compensation structures

-Organizations have recognized that fostering an environment where positivity thrives contributes to both individual and organizational success

-Businesses have found that decreasing negative psychology has decreased managerial oversight

-It provides a framework for eliminating negative feedback from performing reviews

-Businesses have found that positive employees require less managerial oversight

-Organizations have recognized that fostering an environment where positivity thrives contributes to both individual and organizational success

2
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The lecture defines a “moonshot factory” as:

-A government-funded laboratory focused on basic science research

-A silicon valley term for any company values at over one billion dollars

-The people, processes, and culture that together create breakthroughs repeatedly

-A startup incubator that provides seed funding to early-stage companies

-A manufacturing facility that produces space exploration technology

The people, processes, and culture that together create breakthroughs repeatedly

3
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The mental health documentary in the last chapter of the test can best be summarized by:

-Students at Ohio State encouraging majoring in a less taxing field in order to alleviate their stress

-Students at the University of Florida advocating for young adults to go to therapy

-All of the answers provided

-None of the answers provided

-High school students learning to meditate in order to best approach their mental health challenges

None of the answers provided

4
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What is the correct order of steps in the Reflected Best Self exercise developed by Laura Morgan Roberts

Identify feedback providers - Collect feedback - Analyze the results - Create a best self portrait - Reflection and action

5
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Which step of the Reflected Best self exercise involves crafting a narrative or summary that captures the essence of one’s strengths and qualities, based on the analysis of collected feedback?

-None of the answers provided
-Build an action plan
-Collect feedback
-Analyze the results

-Identify feedback providers

none of the answers provided

6
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What is the advice given regarding dealing with haters in pursuit of your dreams?

-seek their approval

-embrace their criticism

-ignore their negativity and use it as motivation to achieve your dreams

-engage in debates and arguments to prove them wrong

-all of the answers provided

-ignore their negativity and use it as motivation to achieve your dreams

7
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In the context of Airbnb’s original pitch deck, what does “market validation” most closely refer to?

-Providing a solution with financial numbers to back it up

-Securing venture capital funding before launching the product

-Demonstrating that real customers are willing to pay for the service through early usage and bookings

-none of the answers provided

-Building a fully scalable platform before testing the idea with users

-Demonstrating that real customers are willing to pay for the service through early usage and bookings

8
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The moonshot thinking principle “Make contact with the Real World” encourages innovators to validate their ideas by encouraging with actual users and real-world conditions rather than relying only on theoretical planning:

-False

-True

True

9
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What is the primary characteristic of a crisis within an organization?

O All of the answers provided

  • Predictability and ample time for preparation.

  • An event that poses a threat and requires immediate attention.

  • Predictability and ample time for preparation.

  • A gradual buildup of tension and pressure.

  • An event that poses a threat and requires immediate attention.

10
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Which of the following is likely going to result in a crisis for an organization?

• Financial collapses

O Technological advancements

O all of the answers provided

  • Public health emergencies

  • A natural disaster in the local community where the organization operates

O all of the answers provided

11
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Based on the reading and video, which of the following best captures the primary purpose of the documentary project and its connection to positive psychology?

  • To raise funds for mental health initiatives while demonstrating the technical skills of students in film production

  • To promote student-led initiatives

  • To encourage individuals to take personal responsibility in fostering a "culture of care" by applying principles of positive psychology in everyday interactions

  • To highlight the prevalence of mental health issues at Ohio State and assign responsibility to institutions for solving them

  • To document student experiences with mental health in order to provide research data for future academic studies

  • To encourage individuals to take personal responsibility in fostering a "culture of care" by applying principles of positive psychology in everyday interactions

12
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What advice does the reading give regarding dealing with obstacles when pursuing a dream?

  • Develop a step-by-step linear plan

  • Avoid having a plan and strategy altogether

  • Focus on the first step and let details work themselves out

O Hyper-focus on details to ensure success

  • Focus on the first step and let details work themselves out

13
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Which of the following best explains the deeper message the author conveys through Julio

Torres's story?

  • A life's value is ultimately determined by the extent to which measurable accomplishments and goal attainment align with externally recognized standards of success

  • True success is defined more by how one serves others and lives with purpose than by traditional achievements

  • True success is defined more by how one serves others and lives with purpose than by traditional achievements

14
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In a startup pitch deck like Airbnb's original presentation, what is the main purpose of plotting competitors on a four-quadrant grid with two axes?

• To visually position the company relative to competitors based on two key differentiating factors

O All of the answers provided

  • To calculate exact market share percentages for each competitor

  • To list all competitors alphabetically for easy reference

  • To show historical growth trends of competing companies over time

To visually position the company relative to competitors based on two key differentiating factors

15
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Waymo, the self-driving car company, is often cited as an example of Moonshot Thinking.

Which of the following best captures the core elements of Waymo's Moonshot approach?

  • Waymo pursued a solution that went beyond incremental improvements, aiming for a radical transformation of transportation systems rather than simply enhancing existing vehicles.

  • Waymo ensured success by only pursuing low-risk, incremental enhancements that guaranteed predictable results.

  • None of the answers provided

  • Waymo pursued a solution that went beyond incremental improvements, aiming for a radical transformation of transportation systems rather than simply enhancing existing vehicles.

16
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According to the reading, what is emphasized as a crucial aspect of effective communication during a crisis?

  • Clear, consistent, and transparent communication, even in the absence of complete information

  • None of the answers provided

  • Withholding information to prevent panic

  • All of the answers provided

O Lying about the situation for immediate reassurance

  • Clear, consistent, and transparent communication, even in the absence of complete information

17
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In Airbnb's original pitch deck, how was the concept of "market size" primarily presented?

  • By estimating the total number of hotels worldwide without considering pricing

  • By focusing only on the niche market of couch-surfing enthusiasts

  • By limiting projections to a single city to demonstrate early traction

  • By calculating the total addressable market based on global travel spending and lodging demand

O All of the answers provided

  • By calculating the total addressable market based on global travel spending and lodging demand

18
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In a time of crisis, it is important for leaders to wait to communicate to key stakeholders until they get all of the information.

  • True

  • False

False

19
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The pre-crisis phase in the crisis management framework, includes:

O none of the answers provided

• operational continuity

all of the answers provided

O risk assessment and prevention

O response measures and resumption

O risk assessment and prevention

20
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leadership team delays communication until more information is confirmed to avoid releasing inaccurate details. Which outcome is most likely?

  • Decision-making quality will improve due to reduced pressure

  • Stakeholders will remain neutral until official communication is released

  • External narratives may form independently, increasing reputational risk

  • Internal coordination will improve due to reduced information noise

  • Stakeholders will perceive the organization as careful and trustworthy

  • External narratives may form independently, increasing reputational risk

21
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From the chapter about playing to our strengths, positive organizational scholarship can best be described by:

O an area of organizational structure that focuses on making positive economic decisions

) an area of organizational behavior that focuses on the positive dynamics that lead to positive effects in individuals and organizations

focusing on scholarship in organizations so that the HR department knows what strength is best

for the individual to develop

• the adoption of a framework to focus on strengths and downplay weaknesses

an area of organizational behavior that focuses on the positive dynamics that lead to positive effects in individuals and organizations

22
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The moonshot thinking principle "Embrace Learning" (with the word "Failure" crossed out) conveys the idea that:

  • Setbacks should be reframed as learning opportunities that move innovation forward

  • Failure should be hidden from stakeholders to protect the company's reputation

  • Only failures that cost less than 10% of the budget are worth learning from

  • Failure is never acceptable in a well-run organization

  • If you fail, you should immediately abandon the project and start over

  • Setbacks should be reframed as learning opportunities that move innovation forward

23
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Which of the following demonstrates effective crisis communication when information is incomplete?

  • Waiting for alignment across all departments before issuing statements

  •  Communicating known facts while outlining uncertainties and next steps• Delegating messaging exclusively to public relations professional

  • • Providing only confirmed facts and withholding all uncertain detai

  • • Reducing communication frequency to avoid inconsistency

  •  Communicating known facts while outlining uncertainties and next steps

24
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Which of the following is the most important benefit of pre-crisis preparedness?

  • Reduces ambiguity in roles and decision-making under pressure

  • Eliminates uncertainty during crisis situations

  • Ensures decisions can be made without leadership involvement

  • Guarantees faster recovery after a crisis

  • Prevents all potential crises from occurring

Reduces ambiguity in roles and decision-making under pressure

25
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In a startup pitch presentation, what is the primary purpose of highlighting a company's competitive advantage?

  • To explain why the company can outperform competitors and sustain its position over time

  • To show that the company has no competitors in the market

  • To list all features the product currently offers

  • To demonstrate short-term marketing tactics for customer acquisition

  • To explain why the company can outperform competitors and sustain its position over time

26
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Which of the following reflects effective decision-making during a crisis?

  • Prioritizing reputational concerns over operational realities

  • Delegating all decisions to subject-matter experts

  • Delaying action until all relevant data is available

  • Avoiding tradeoffs to maintain consistency

Acting quickly while ensuring alignment with priorities and values

Acting quickly while ensuring alignment with priorities and values

27
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Which of the following actions would likely weaken a crisis response?

O Establishing a centralized command structure

  • Allowing decisions to be made independently across departments

  • Engaging stakeholders throughout the process

  • Adapting communication as new information emerges

  • Prioritizing key risks based on impact

  • Allowing decisions to be made independently across departments

28
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logistics company experiences a major system outage that delays shipments nationwide. Leadership is unsure of the root cause but knows customers are already affected. What is the best immediate response?

  • Communicate known impacts, acknowledge uncertainty, and outline next steps

  • Release a detailed technical explanation to all stakeholders

O Focus solely on fixing the issue before addressing stakeholders

  • Limit communication to internal teams until operations resume

  • Wait until the root cause is identified before communicating externally

  • Communicate known impacts, acknowledge uncertainty, and outline next steps

29
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According to lecture, there are three axioms of managing the public's attention when dealing with an organizational crisis. Which of the following is not one of the three axioms?

O perception matters and the public's perception may be different

  • communicate with employees first and often

  • none of the answers provided

  • the public doesn't see the whole picture

  • the public doesn't pay much attention

  • communicate with employees first and often

30
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According to the crisis in turbulent times lecture, if the societal significance and the entertainment value of an event increases, the media coverage will likely decrease.

  • True

  • False

False

31
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What does "risk assessment and prevention" mean as it relates to the pre-crisis phase?

• looking to outsource for particular skillsets

O All of the answers provided

  • developing and establishing the necessary structures and processes to respond effectively

  • conducting risk assessments, scenario planning, and monitoring warning indicators to anticipate and mitigate potential crises

  • having a robust communication plan to provide timely and accurate information to internal and external stakeholders

  • conducting risk assessments, scenario planning, and monitoring warning indicators to anticipate and mitigate potential crises

32
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A company follows its crisis plan exactly as written, but the situation escalates in an unexpected way not covered in the plan. What should leadership do next?

  • Continue following the plan to maintain consistency

  • Adapt the plan while aligning decisions with core objectives and values

  • Focus only on short-term damage control

  • Delegate decision-making entirely to external consultants

  • Pause all actions until a new plan is created

  • Adapt the plan while aligning decisions with core objectives and values

33
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leader says, "We need to act fast as there's no time to consider long-term consequences." What is the best evaluation of this approach?

  • Risky, because short-term decisions may create additional long-term problems

  • Appropriate, because speed is the most important factor in a crisis

  • Acceptable if financial impact is minimized

  • Effective, as long as stakeholders are informed afterward

  • Necessary only in the pre-crisis phase

  • Risky, because short-term decisions may create additional long-term problems

34
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Why is it important to include the business model in a startup pitch deck, such as Airbnb's original presentation?

  • To outline all potential competitors in the market

  • To describe the technical architecture of the platform in depth

To detail a SWOT analysis for the organization

  • To provide a detailed history of the founding team's previous ventures

  • To show investors how the company plans to generate revenue and achieve profitability

  • To show investors how the company plans to generate revenue and achieve profitability

35
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According to the lecture, a "moonshot" exists at the intersection of which three elements?

  • A visionary CEO, venture capital funding, and a talented engineering team

  • Customer demand, competitive pricing, and operational efficiency

  • A huge problem, a breakthrough technology, and a radical solution

  • Government support, university research, and corporate partnerships

  • A large market, a strong brand, and a low-cost supply chain

  • huge problem, a breakthrough technology, and a radical solution

36
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The mental health documentary that was part of the TopHat text book featured students from 10 different universities around the country.

  • True

  • False

False

37
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Who was Julio Torres?

  • a paragon of positive psychology and someone that we can learn a lot from

  • a non profit CEO at Feeding America

  • the original creator of Paine's Framework

O the main character in the mental health documentary

O A crisis management manager at BP

  • paragon of positive psychology and someone that we can learn a lot from

38
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The concept of VUCA, introduced at the beginning of the semester and revisited in the innovation lecture

, stands for

  • Venture, Unity, Collaboration, Achievement

  • Vision, Understanding, Clarity, Action

  • Volume, Uniqueness, Cost, Accessibility

O Volatility, Uncertainty, Complexity, Ambiguity

• Value, Utility, Competence, Agility

Volatility, Uncertainty, Complexity, Ambiguity

39
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Which of the following is one of the six principles of moonshot thinking discussed in the lecture?

  • Avoid failure at all costs to maintain credibility

  • Prioritize short-term wins over long-term vision

  • Fall in love with the problem, not the solution

  • Work on the easiest tasks first to build momentum

  • Rely solely on your own perspective to stay focused

  • Fall in love with the problem, not the solution

40
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The principle "10X not 10%" encourages innovators to:

  • Spend ten times more money on research and development

  • Launch ten different products simultaneously to diversify risk

  • Hire ten times more employees than competitors

  • Achieve a 10% market share before attempting to grow further

  • Aim for tenfold improvement rather than small incremental gains

  • Aim for tenfold improvement rather than small incremental gains